|
Profile Strength |
Excellent 98%
|
|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £27.90 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Jeanette Chell is Service Manager at Real Care Solutions.
Jeanette originally worked as a nurse in the NHS. After many years she joined the private sector, gaining experience of delivering care both in care homes and in homecare settings. Jeanette began Real Care Solutions to create a small, family run business to provide care without compromising on the important values of compassion, honesty, responsibility, upholding dignity, co-operation, communication, continual learning, protecting privacy, treating people fairly and acting with integrity.
Jeanette has a passion for caring, it is her life's vocation and she finds nothing more rewarding than having a positive impact on the lives of clients and their families.
Real Care was established to raise the quality of in-home care and to allow us to provide care without compromise.
Needing help at home does not mean having to give up your way of life. We believe you should be involved and informed in all aspects of your care.
We create care plans that are unique, tailored to your individual needs and which promote your independence.
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Daily Respite Care, High Dependency, Independent Living, Mental Healthcare, Palliative, Personal care. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Laundry, Meal Preparation, Shopping, Tidying. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Care Visits | 1 Hour, 30 Mins. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle. |
| Technology | Automatic Medication Reminders, Family Apps, GPS Tracking, Home Safety Monitoring, Key Safes, Personal Alarm. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
We are working within the government guidelines to help protect our staff and clients. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
|---|---|
| Hourly Fees Start From | £27.90 |
| Funding Types | |
|---|---|
| Region | East |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
|---|
|
A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration. |
| We Can Prepare |
|---|
| All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
|---|
| Pureed, Vegetarian. |
| Our Photos |
|---|
| Activities Are So Important |
|---|
|
As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. |
| Our Photos |
|---|
| Staff Specialities |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Word Games. |
| Our Pets |
|---|
|
Your pets are as important to us as they are to you. |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation, Walking. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
| Inspection Reports | |
| Last inspected | 6th November 2023 |
| Last rated | 14th December 2023 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 23rd June 2016 |
| Service Provider | Real Care Solutions Ltd, SG1 2DX |
Real Care Solutions Home Care service - Care Quality Commission (cqc.org.uk)
We cover North Hertfordshire and surrounding villages.
Our Registered Address is:
Business & Technology Centre
Bessemer Drive
Stevenage
Hertfordshire
SG1 2DX
Frequently asked questions about Real Care Solutions
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