Red Rocks Nursing Home
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76 Stanley Road
Hoylake
Wirral
Merseyside
CH47 1HZ
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia |
| Availability | Yes |
| Weekly Prices From | £1,495.00 |
| Regulator's Rating | Good |
Meet The Manager
Michael Vaughan is Manager at Red Rocks Nursing Home.
Michael is now the 3rd generation of the same family to run Red Rocks Nursing Home since it was established in 1948. He continues to live in the grounds of the home with his wife, family and pet cockapoo, Maui. He is a fellow of the Chartered Institute of Management and holds Diplomas in Hotel, Catering and Facility Management and Leadership and Management in Care.
He treats the home as a family home and the staff team and residents as if they were his own family which is demonstrated, we are told, as soon as you step over the threshold. He encourages an atmosphere of professionalism, kindness, support, friendship and empathy which helps us maintain an incredibly low staff turnover rate of just 4% compared to *34.9% (*Skills for Care 2022/2023).
Established in 1937 and personally supervised by generations of the same family since 1948, the current proprietors of Red Rocks Nursing Home live on the premises.
Red Rocks residents enjoy the highest standards of professional care and comfort, as well as commanding views of the Wirral, Dee Estuary, and Hilbre Island.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, End of Life, Nursing Dementia / EMI, Palliative, Personal care, Physiotherapy, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Cancer, Depression, Diabetes, Epilepsy, Heart Disease, Liver Disease, Lung Disease, Multiple Sclerosis, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Ensure all communications with MDT is secure. We have a property wide CCTV system and door entry system. Our fire system, and fire fighting equipment, nurse-call systems and CCTV systems are all maintained regularly. We have audits in place to ensure cleanliness and food hygiene ratings are maintained at 5*. We use various additions to our nurse-call system that warn us of a resident's movement or mobilisation if they are at risk of falls or harm. We have robust drug administration and IPC policies - our last two IPC audits received score of 85 and 97%. We encourage all staff to take up annual flu vaccinations above the national care home rates, and Covid boosters. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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The hallway and staircase, located centrally on the ground floor, offer a warm welcome. They are decorated in rich oak panelling, and the 5-person lift gives access to the first floor. The dining room leads off the hall, again finished in oak, and it has a feature stone fireplace and an assortment of antiques. The sun lounge leads from the dining room and has one of the finest panoramic views on the Wirral. Its large floor-to-ceiling patio doors enable access to the cultivated terraces, where lunch and afternoon tea are often served during the summer.
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| Is Our Home Purpose Built |
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| No |
| The Year Our Home Was Built |
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| 1 Jan 1922 |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Activities Room, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Chiropodist, Cinema, Dentist, GP, Hairdressers, Library, Lift, Minibus, Nutritionist, Optician, Physiotherapy, Smoking Area. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Individual Heating Controls, Reduce Plastic Use. |
| Description |
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All our rooms at Red Rocks command sea views to one degree or another, with some having their own patio doors leading to the terraces and overlooking Hilbre Island, and the Dee Estuary – both recognised sites of outstanding natural beauty.
Although all our rooms are single, some can accommodate twin beds. We will only offer to share a room in this way should a couple request it. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 24 |
| Number Of Ensuite Rooms | 8 |
| We offer these types of ensuite rooms: WC and Basin, Wet Rooms. | |
| Type Of Room |
|---|
| Shared Room, Single Room. |
| Room Features |
|---|
| Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Catch up TV, Freeview TV, Internet Access, Private Patio, Safe, Secure Access, Sky/Cable TV, Telephone Point, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Nursing Fees From / Price Per Week | £1,495.00 |
| Funding Types | |
|---|---|
| Local Authority | Wirral |
| Region | North West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
A la Carte
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
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We have two Activities Coordinators who offer a wide range of varied activities and entertainment to suit everyone’s taste. Participation is not essential, and the programme will be very much guided by your particular wishes and interests, which will be discussed with you personally. |
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Choir, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you use sensor taps to save water? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an electric vehicle charging point? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
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Do you compost? | Yes |
76 Stanley Road
Hoylake
Wirral
Merseyside
CH47 1HZ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 17th January 2022 |
| Last rated | 20th December 2017 |
| Current Report |
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| Historic Reports |
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| Registration Date | 27th January 2011 |
| Service Provider | Red Rocks Nursing Home Ltd, CH47 1HZ |
Red Rocks Nursing Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
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| Methodist Church. |
| Nearby Services |
|---|
| Church, Golf Club, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Red Rocks Nursing Home
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