Regents View Care Home
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Francis Way
Hetton-le-Hole
Houghton Le Spring
Tyne and Wear
DH5 9EQ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,086.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Delia Rus is Care Home Manager at Regents View Care Home.
What makes the resident experience at Regents View so special? We believe it’s our real sense of ‘family’ that has kindness, friendliness and respect right at its heart.
Our team provides specialised support for those living with dementia, intermediate care as an alternative to a hospital stay and short respite stays to give home carers a well-earned break. In every case we’re here to provide all the care each person’s own family could wish for. Regents View is situated in the quiet residential area of Hetton-le-Hole within easy reach of local shops and other amenities including public transport. All areas of our home are fresh and cheerful with a choice of lively or quiet communal spaces where residents can relax with each other or welcome family and friends.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Palliative, Personal care, Rehabilitation. |
| Disability Support | Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Regents View is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
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Our home provides interiors and facilities that are modern and welcoming. All bedrooms are en-suite and we encourage residents to make their rooms feel even cosier with personal touches such as cherished pictures and mementos. People have a choice of lounges for TV and conversation and quiet sitting rooms for reading, all perfect places to meet with visitors. In the warmer months everyone enjoys getting outdoors in our secure gardens with their comfortable patio seating and the sights, sounds and fragrances of our sensory planting area. Keen gardeners among our residents help to keep everything looking good. We’d be delighted to show you around to experience our homely, welcoming atmosphere for yourself so please arrange to pop in for a chat. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms. |
| What Else Do We Provide |
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| Hairdressers, Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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All 48 of our single bedrooms are en-suite and we encourage residents to make their rooms feel even cosier with personal touches such as cherished pictures and mementos. Each room has a television point and residents have access to free wifi throughout the home. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 50 |
| Number Of Ensuite Rooms | 48 |
| We offer these types of ensuite rooms: Bathroom with Bath. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
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| Furnished, Garden View, Unfurnished. |
| Room Facilities |
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| Catch up TV, Freeview TV, Internet Access, Sky/Cable TV. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Dementia Fees From / Price Per Week | £1,194.00 |
| Nursing Dementia Fees From / Price Per Week | £1,086.00 |
| Funding Types | |
|---|---|
| Local Authority | Sunderland |
| Region | North East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Dining Locations |
 Bedroom Dining
Lounge/Diner
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|---|---|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Our menu has been verified by a registered nutritional therapist or dietitian.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Another way we can help our residents to feel at home is for them to do familiar things. So our dedicated Activities Leaders gently encourage residents to carry on doing things they enjoy. If someone had a hobby or pastime they did before they arrived, we’ll encourage them to continue it with us. Or perhaps they may like to learn something new. The important thing is that we treat every resident as an individual. If they enjoy sharing time with others, either in our home or on an organised trip out, they’re most welcome. Or, if they prefer quiet time alone, we’ll respect that too. We run a busy activities programme, including one-to-one sensory sessions, arts and crafts, visits from entertainers, and trips to the coast and the local park. The park is also a great place for residents and their loved to spend quality time together. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Painting, Quiz Games, Singing, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions, Park. |
Francis Way
Hetton-le-Hole
Houghton Le Spring
Tyne and Wear
DH5 9EQ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 30th November 2023 |
| Last rated | 17th February 2024 |
| Current Report |
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| Historic Reports |
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| Registration Date | 30th December 2010 |
| Service Provider | Tamaris Healthcare (England) Limited, SK9 1BU |
Regents View Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Park, Pub, Restaurant, Shops. |
Frequently asked questions about Regents View Care Home
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