Profile Strength |
Excellent 98%
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Care Type | Home Care |
Care Category | Personal | Dementia | Respite |
Availability | Yes |
Hourly Prices From | £26.00 |
Regulator's Rating | Good |
Keeley Riley is Registered Care Manager at Respectful Care Mansfield, Ashfield, Worksop and Retford.
Registered Care Manager Keeley Riley is clear, focused and driven to protect our clients who are at the heart of our service.
For Keeley, care is personal. She joined the care sector after experiencing first hand the care and support that her husband received over 18 months whilst being treated for lymphoma.
Keeley worked for a company where she carried out a similar role, and came to Respectful Care after hearing about our fantastic standards.
She is proof that with drive and ambition, people can progress their careers at Respectful Care. She began her career as a client team leader, progressed to office team leader, regional development manager and now registered care manager.
Keeley has spent ten years in the care sector and proudly holds an NVQ Level 5 in Adult Health and Social Care
Respectful Care, providing home care in Mansfield, Ashfield, and surrounding areas, provides high-quality home care services to vulnerable adults.
The Respectful Care story started at our Mansfield branch, which is the heart of the business and a success story that we are very proud of.
Founded in 2013, the company has grown and developed well beyond our expectations. We now employ over 70 Support and Care Workers, delivering more than 1,700 hours of support and care services to more than 150 clients across our communities.
Our high-quality service has been recognised as “Outstanding” in ‘Caring’ by the Care Quality Commission (CQC) and we have won industry awards for the last 3 years for the amazing independent reviews and feedback we receive from our clients and their families. “Homecare.co.uk” rated us as a “Top 20 Provider Group” for Homecare in the East Midlands Region in 2018, 2019, 2020, 2021, 2022 and again in 2023!!
We work in partnership with all of the major health and social care organisations, local government and charities, and not-for-profit organisations, ensuring our unique and dedicated approach to care services is accessible to all.
Care Options | We Can Provide |
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Care Given | Companionship, Daily Respite Care, End of Life, Palliative, Personal care. |
Disability Support | Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Housekeeping | Cleaning, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation. |
Medication | By Mouth, Change Catheter, Electronic Medication Management. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
Transport | Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle. |
Technology | Family Apps, GPS Tracking. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
View the provider’s latest Inspection Reports. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Fees For Individuals | Fee |
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Hourly Fees Start From | £26.00 |
Funding Types | |
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Region | East Midlands |
We Accept Self-Funding Clients | Yes |
Local Authority Funded Clients | Yes |
The Importance Of Meal Times |
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Regular, well-balanced meals are essential in maintaining good health for everyone, old or young. However, it is common for older people or those with physical or mental conditions to overlook their diet, which can lead to a deterioration in health and the development of further complications. Effective management of food and fluid intake can prevent this from happening and ensure a better quality of life for the people we care for. |
We Can Prepare |
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All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
Dietary Options |
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Pureed, Vegetarian. |
Our Photos |
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Activities Are So Important |
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Social engagement and meeting others can significantly enhance your wellbeing and mood, a goal and outcome that we at Respectful Care strive towards. For many, socialising is a natural form of human activity and those who are restricted from this can be negatively impacted. We believe social inclusion is important for all of our clients which is why we aim to tailor your care package to staff knowledge, experience and interests, enhancing the activity. That’s why we will support you, our client, to enjoy a wide variety of social activities, which include:
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Our Photos |
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Staff Specialities |
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1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Word Games. |
Our Pets |
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Your pets are as important to us as they are to you. |
How We Help With Your Pet |
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Walking. |
Current Ratings | |
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CQC Registered | Yes |
Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Outstanding |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 26th February 2019 |
Last rated | 2nd May 2019 |
Current Report | |
Historic Reports | |
Registration Date | 1st November 2013 |
Service Provider | Docmar Limited, NG19 8ER |
Mansfield, Ashfield and Bassetlaw
Our Registered Address is:
Park Road Business Place
Mansfield Woodhouse
Mansfield
Nottinghamshire
NG19 8ER
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