Ridgemount care home
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,150.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Evelyn Tetteh is Care Home Manager at Ridgemount care home.
Anchor's Ridgemount is located in the heart of the Banstead community, with local amenities close by. Our home provides care for up to 66 people in a modern and friendly environment and we enjoy close community links.
At Ridgemount, activities play an important role, and we aim to enhance our residents’ quality of life by supporting a wide range of interests.
Our care homes’ well trained and helpful staff provide 24-hour care and support to help our residents maintain their chosen lifestyles and consider their interests and preferences.
We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.
Anchor has more than 60 years of experience of providing care and housing to older people throughout England.
About our care homes
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Palliative, Personal care, Support for Couples. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
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At Ridgemount care home, we provide quality 24-hour residential care and specialist care for older people with dementia. Ridgemount is a unique, purpose-built residence which was designed to provide residential care. Set in a quiet location and in its own grounds. Other accommodation facilities include: Anchor Hanover are always pioneering the use of modern technology. We provide the older people living in our care homes with access to Apple iPads as part of our on-going commitment to person-centred activities, meaningful engagement and the highest quality of dementia care |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Charity |
| Communal Rooms |
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| Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Chiropodist, Dentist, GP, Hairdressers, Lift, Optician, Overnight Guest Stay. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Ridgemount has single en-suite rooms, some with lovely views of our gardens. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 66 |
| Number Of Ensuite Rooms | 66 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Unfurnished. |
| Room Facilities |
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| Alarm, Freeview TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,150.00 |
| Residential Dementia Fees From / Price Per Week | £1,150.00 |
| Respite Fees From / Price Per Week | £1,150.00 |
| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Lounge/Diner
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
| Activities Are So Important |
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Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community. |
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
| Our Pets |
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We have a "Pets Welcome" policy by arrangement with our Home Manager. |
| Can You Bring Your Pet |
|---|
| Yes |
The Horseshoe
Banstead
Surrey
SM7 2BQ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Good |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 29th June 2021 |
| Last rated | 25th August 2021 |
| Reports | |
| Registration Date | 25th November 2010 |
| Service Provider | Anchor Hanover Group, WC1E 7HJ |
25th August 2021 | Transport |
|---|
| Bus Stop nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Church, Pub, Restaurant, Shops. |
Frequently asked questions about Ridgemount care home
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