Rosebery Manor Care Home
Book a Visit
458 Reigate Road
Epsom
Surrey
KT18 5XA
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From |
£1,611.00
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| Regulator's Rating | Good |
Meet The Manager
Jogie Nograles Dellota is General Manager at Rosebery Manor Care Home.
I earned my Bachelor of Science in Nursing degree in the Philippines in 2007 and passed the licensure exam in the same year. I worked in the Intensive Care Unit as a Staff Nurse until 2010. Then I came to the UK and worked as a Healthcare Assistant in a Nursing Home specialising in Elderly with Dementia and Mental Health Conditions in Loughborough, Leicestershire whilst doing the Overseas Nurse Programme. I earned my NMC pin in 2011 and worked as a Staff Nurse in a Neuro-rehabilitation Unit. I relocated to West Sussex in 2012 and worked initially as a Staff Nurse then Deputy Manager in a Nursing Home for Young Adults with Physical and Learning Difficulties until 2016. I then went to join an organisation known for Luxury Care for the Elderly and Dementia as a Deputy Manager initially and later as General Manager.
The team at Rosebery Manor Care Home welcomes you to visit our luxury care home in Epsom, Surrey. Couples and companions are warmly welcomed in our home where their well-being, comfort, and happiness are our top priority. Meet our General Manager over a cup of tea and find out how we can meet your care needs. We are here for you at each step of the way and are happy to talk you through the facilities in our home in Epsom.
A Welcoming Environment at Rosebery Manor Care Home in Epsom
Conveniently located amongst tranquil surroundings in Epsom, Surrey, Rosebery Manor offers first-class residential care, nursing care and dementia care, with the option of short-term respite care for those looking for shorter-stay care homes in Surrey.
A home of unrivalled comfort and quality, Rosebery Manor offers a choice of en-suite studios and 1-bedroom apartments, each with a kitchenette, lounge area and balcony or patio access. All rooms are furnished to a high quality, with a mix of contemporary and functional designs. Our beautiful gardens are enjoyed by our green-fingered residents who tend to our flower beds, and our outdoor spaces provide the perfect place to soak up the sunshine during the summer months. There’s always a place for a cosy chat among friends or loved ones and we pride ourselves on the warm and welcoming care community we create. Friends and family are always welcome at Rosebery Manor, the more the merrier.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Nursing Dementia / EMI, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 55 |
| Our Building and Facilities |
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A Luxury Care Home in Epsom Rosebery Manor luxury care home in Epsom offers award-winning residential and nursing care for both individuals and couples. With a choice of assisted living accommodation from studios to one-bedroom deluxe apartments, each suite has its own wet room style bathroom, kitchenette and private phone line. Nursing Home Facilities in Epsom Our exceptional nursing home offers a choice of two dining experiences; our residents and their families can dine in our beautifully designed restaurant or our bistro for a more casual experience. We have a number of quiet cosy lounges, a café which is ideal for that cup of coffee with friends, a well-equipped library (including computer stations), a hair salon, spa bathrooms and a therapy room. We also have our own Cinema where our residents, their families and friends can relax and enjoy a film. Our activities team organises a wide choice of stimulating daily activities, including crafts, clubs and visiting entertainers, as well as outings to local places of interest, the content all being chosen by our residents. Dementia Care in Epsom We also offer a separate dementia area with specially-designed apartments and facilities. This area has been designed in collaboration with research conducted by the University of Stirling and ensures that the environment is dementia friendly and stimulating. Comfortable, open plan, naturally lit and staffed by specially trained staff, it offers unique support for those residents requiring specialist memory loss care. We are passionate about being the best there is. We would love to show you how we can help you or a loved one, so book a visit to see what makes Rosebery Manor unique. Garden Rosebery Manor has a lovely garden which is often used by the residents when taking part in activities such as gentle exercise, flower arranging and gardening. Our garden is perfect for an outdoor stroll or just relaxation. Activity Room Our bright, spacious and airy activity room is a focal point for our daily activities program. The activities room is used for arts & crafts, cooking, knitting, social discussions, exercises, games and many other activities. Spa For relaxation, treatments and pampering, Rosebery Manor's on-site spa bathrooms with fully-featured, professional spa baths with mood lighting make it the perfect place to relax. Hair and Beauty Salons Our hair and beauty salons offer a range of treatments such as manicures, pedicures and hairdressing, offered by professional beauticians. A pampering session can make a great gift for a resident. Cinema The cinema at Rosebery Manor has a beautifully featured interior with high quality surround system and comfortable armchairs. Residents can enjoy watching anything from feature films, classics, comedies, documentaries to art and talks shows. Restaurant "Sadler's Restaurant" has a bright and contemporary feel. Our kitchen staff and head chef offer a varied, nutritious and delicious menu and always go out of their way to give everyone an exceptional experience. Bistro For a more casual dining experience, we have the bistro offering a great selection of options. It's also a great location for residents and their friends and families to meet up and enjoy a bite to eat. Private Dining Whether it’s a tea party, birthday celebration or a simple gathering for family and friends, our staff will always accommodate to your needs. Our excellent kitchen and service team would love to make your special occasion that bit more special! |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bistro, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Cinema, Hairdressers, Lift, Minibus, Spa. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Studio Apartments Our studio apartments are open plan, featuring a bedroom area, living area and en-suite wetroom as well as a kitchenette. All studio apartments are light and airy and offer a private telephone line as well as mobility and safety features. One-Bed Apartments Our one-bedroom apartments offer a great deal of flexibility and comfort. Each one has a kitchenette, bedroom, separate living room and ensuite wetroom. Balcony or patio access is available in many apartments and all apartments offer a private telephone line as well as mobility and safety features. One-Bed Deluxe Apartments One-Bedroom deluxe apartments offer all of the features of our one-bedroom apartments, including a separate living room and bedroom, kitchenette, en-suite wetroom and private telephone line. With a more spacious layout, deluxe apartments are perfect for couples or individuals who require more space for furniture and belongings. Deluxe apartments offer a great deal of flexibility and are a real home from home. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 95 |
| Number Of Ensuite Rooms | 95 |
| Type Of Room |
|---|
| Apartment, Double Room, Kitchenette, Separate Sitting Room, Single Room, Studio. |
| Room Features |
|---|
| Furnished, Step Free Access, Unfurnished. |
| Room Facilities |
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| Internet Access, Telephone Point, Wifi. |
| Our Photos |
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The offer is available for new bookings made after 19th December 2024 Includes single occupancy, couples, all rooms, and care types Offer can be withdrawn at any time Pre-Assessment to be completed to ensure care needs can be met The voucher will be claimable once the resident has been with us for three months, to claim the voucher, the resident must be on a permanent contract If notice is served prior to the resident completing the full three months at the home, the offer will not apply Not available in conjunction with other offers (unless stipulated) Available to private residents only All other terms and conditions of residency shall be in line with Avery Healthcare’s residency agreement This offer can only be redeemed once per resident Avery Healthcare will process voucher claims within 60 days Voucher is not redeemable for cash Gift voucher can be chosen by recipient (either resident or relative) For two people sharing the same room, a £600 vouchers is claimable for the second person
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,611.00 |
| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Every home has a dedicated activities team organised by an activities manager. With extensive weekly activity calendars, there is always plenty to choose from, whatever a resident’s mobility level. Activities inside our homes include ballroom dancing, board games, guest musicians and speakers and of course our ever-popular bridge tournaments. We also organise regular outings, from theatre and cinema trips to nature walks, shopping trips and church services. Many of our homes also have gardening areas and potting sheds, where green-fingered residents can tend their own plot. The wellbeing of our residents is always our main concern, and designed to provide a full spectrum of physical, mental and emotional wellbeing. Regular exercise classes for all abilities, physiotherapy treatments in our specialist therapy rooms, and country trips are just some of the activities by which we maintain physical wellbeing. Stimulating activities such as crossword challenges, quiz nights and foreign language classes offer a great range of options for mental wellbeing. The sense of community and companionship offered by all of our social areas and communal activities offers emotional wellbeing. |
| Our Photos |
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| Activities At Home |
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| Birthday Celebrations, Board Games, Crosswords, Dancing, Exercise Class, Gardening, Music Entertainment, Quiz Games, Themed Events, Visiting Entertainment. |
| Activities Outside Our Home |
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| Cinema, Shopping, Theatre. |
| Our Pets |
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Please speak to the home manager. |
| Can You Bring Your Pet |
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| Yes |
458 Reigate Road
Epsom
Surrey
KT18 5XA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last rated | 8th July 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 1st June 2023 |
| Service Provider | Willowbrook Healthcare Limited, NN4 9BS |
Rosebery Manor Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Methodist Church. |
| Nearby Services |
|---|
| Church, Golf Club, Hospital, Park, Shops. |
Frequently asked questions about Rosebery Manor Care Home
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