Sherrell House Care Home

As always, at Excelcare our first priority is putting the safety and wellbeing of the people living and working in our care homes and their family and friends, at the centre of any actions we take.

We would like to take this opportunity to reassure you that we are continuously monitoring COVID-19 pandemic guidelines released by the Government, Public Health England and CQC, (the independent regulator of health and social care) as a matter of the utmost priority. This is to ensure that we keep everyone involved with our services safe and that each of our care home team members are supported to safely continue their work in providing the highest quality care in such unprecedented times.

Robust and comprehensive contingency plans have been put in place in response to the Coronavirus outbreak in the UK. We have set up a COVID-19 Response Team to review and share up to date guidance and information to our colleagues working in each of our services. We are keeping our contingency and risk management plans under regular review and updated as advised by the Government and Public Health England.

We are still supporting people to move into our care homes, so please do give your local Excelcare care home a call if you are looking for care or need any advice or assistance.

Where we are supporting new residents from the community to move into our care homes, we have clear protocols in place. This ensures that where possible they have been COVID-19 tested; and where this is not possible, they will be screened for symptoms of COVID-19. If it is deemed appropriate for an individual to move in, they will be required to self-isolate for 14 days for their safety and the safety of others.

In line with Government guidance, any resident moving in or returning from hospital will have to be tested before being accepted into our care. We have clear protocols in place to ensure the safety of all our residents and care home teams.

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

With wide corridors and lifts to each floor, our variety of lounges, dining rooms and communal spaces are easily accessed and enjoyed, so whether it is pursuing a favourite pastime with friends or relaxing with a good book in one of our quiet areas – there’s something for everyone.

Our large, en-suite bedrooms, many of which have garden views, are at least 12m2, giving residents plenty of space to chat with friends and family who can visit at any time. Personalised with their own precious belongings, including small items of furniture if they wish, they also become familiar, homely places in which to relax.

At Sherrell House Care Home, we encourage residents to maintain existing interests and hobbies as well as developing new ones through a varied calendar of activities – heightening a sense of belonging and promoting movement, sociability and cognitive ability. 

Our art and cooking sessions allow residents to experiment with their creativity and improve their skills, as well as often teaching our team a thing or two! Our popular bingo and quiz sessions, often hosted in our very own Queen Victoria Bar, bring people together for light-hearted, lively afternoons.

Please speak to the home manager.

Sherrell House Care Home Care Home - Care Quality Commission (cqc.org.uk)

Sherrell House Care Home Care Home - Care Quality Commission (cqc.org.uk)