Care Type | Care Home |
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Care Category | Nursing | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,737.00 |
Regulator's Rating | Good |
Clare Crowe is Home Manager at Snowdrop House.
In my career so far I have undertaken a wide variety of roles all over the country including care case manager for the East of England. I have also worked for the prison service, a wide range of hospitals and care homes, and people with challenging behaviour. I started work with Care UK in September 2014 and I believe to be an effective team member you need to have a positive attitude, be caring, respectful and approachable, and have a good sense of humour! My favourite part of the working day is motivating the staff to ensure the residents are their main focus of the day, creating memorable moments, laughter and joy. My biggest professional challenge so far has been saving a person's life and then continue to watch them grow and flourish. In my spare time I enjoy travelling, spa days and have a huge interest in guide dogs and caring for animals.
Snowdrop House in Ware delivers a full range of care services for older people, including residential, dementia and nursing care on a permanent or respite basis. The purpose-built home combines high-quality, personalised care with a luxurious lifestyle.
The home is spacious and light, with its own hair and beauty salon, café and cinema room. Each bedroom is individually styled with its own en-suite facilities. Many rooms also open directly onto the lovely gardens.
The dedicated team supports residents to continue enjoying a range of daily group and one-to-one activities, all tailored to their interests. If they wish, residents can also keep busy with light tasks around the home, from laying the table for lunch or helping in the gardens.
Care Options | We Can Provide |
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Support For | Companionship, Complex Care, Convalescence, End of Life, High Dependency, Mental Healthcare, Palliative, Personal care, Reablement. |
Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Medication | By Mouth, Change Catheter, Injection. |
Nursing Specialisms | Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Schizophrenia, Stroke, Ulcerative Colitis. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
Infection Control Initiatives in place | ||
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. | |
Independent Assessments | We have been independently assessed in our approach to infection control. | |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Infection Screening | We are using technology to screen for infections & monitor symptoms. | |
Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. | |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
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Our Building and Facilities |
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Our purpose-built care home in Ware, Hertfordshire provides round the clock care combined with a luxurious lifestyle. Snowdrop House is more like a hotel than a care home. It’s spacious and light, with its own hair salon, coffe shop, comfortable lounges and a cinema. Each bedroom is individually styled and has its own en-suite facilities. Many of the rooms on the ground floor have their own patio doors, opening directly onto our lovely gardens. On warm and sunny days residents can enjoy exploring our secure, wheelchair-friendly garden with its sensory plants water features and different seating areas. |
Is Our Home Purpose Built |
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Yes |
How Many Floors We Have |
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3 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, GP, Hairdressers. |
Our Garden |
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Communal Garden, Communal Patio, Greenhouse, Seating, Secure Garden, Sensory Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Combined Heat & Power (CHP), Electronic Visitor Register, Individual Heating Controls. |
Our Photos |
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Description |
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Each bedroom is individually styled and has its own en-suite facilities. Many of the rooms on the ground floor have their own patio doors, opening directly onto our lovely gardens. On warm and sunny days residents can enjoy exploring our secure, wheelchair-friendly garden with its sensory plants water features and different seating areas. |
About Our Rooms | |
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Number Of Rooms | 70 |
Number Of Ensuite Rooms | 70 |
We offer these types of ensuite rooms: Bathroom with Bath. |
Type Of Room |
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Kitchenette, Single Room. |
Room Features |
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Direct Garden Access, Furnished, Garden View, Step Free Access. |
Room Facilities |
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Alarm, Freeview TV, Internet Access, Private Patio, Secure Access, Sky/Cable TV, Tea and Coffee-making Facilities, Telephone Point, Wifi. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,737.00 |
Nursing Fees From / Price Per Week | £1,977.00 |
Residential Dementia Fees From / Price Per Week | £1,822.00 |
Respite Fees From / Price Per Week | £1,947.00 |
Funding Types | |
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Local Authority | Hertfordshire |
Region | East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | No |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Halal Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Café Lounge/Diner |
Dining Styles | Hot Trolley Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities Are So Important |
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When it comes to activities the sky is the limit! Our home has a different and ever-changing programme of activities including pub quizzes, afternoon teas, wine and cheese evenings, themed days, fundraising and even intergenerational activities! Our dedicated Lifestyle teams organises activities, entertainment, outings and experiences tailored to your loved one’s interests and hobbies. We also understand that group activities aren’t for everyone so we will spend one to one time with your loved one if that's what they'd prefer. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
Can You Bring Your Pet |
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No |
We Welcome |
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Dogs. |
Baldock Street
Ware
Hertfordshire
SG12 9DT
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Published Date | 9th September 2024 |
Current Report |
Snowdrop House Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Snowdrop House Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 21st October 2024 |
Service Provider | Lanemile Limited, CO4 9QB |
Transport |
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Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
Places of Worship |
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Anglican Church, Catholic Church, Methodist Church. |
Nearby Services |
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Garden Centre, Park, Pub, Restaurant, Shopping Centre, Shops. |
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