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St Stephens Terrace
Droitwich Road
Worcester
Worcestershire
WR3 7HU

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,200.00
Regulator's Rating Requires Improvement
Meet The Manager

Jeanette Matthews is Care Home Manager at St Stephen's Care Home.

Jeanette Matthews has over 20 years of experience in the care sector, particularly in dementia care. She has achieved a level 5 qualification in leadership and managing health and social care services, and is recognised as a champion in Dementia studies by Worcestershire University.

Jeanette is driven by a profound passion for maintaining high standards of person-centred care for residents and their families. Her commitment is to ensure that St. Stephens evokes a genuine sense of home away from home. Striving for excellence, Jeanette actively endorses motivational leadership and positive change, with the ultimate aim of enhancing the lives of residents by bringing joy, happiness, and fulfillment.

Jeanette Matthews

St Stephen’s Care Home offers first class care for residents over 65. Located in a residential cul-de-sac, St Stephen’s Care Home benefits from a quiet surrounding while also being nearby to Worcester town centre. Each one of our residents enjoys unique, personalised care, built around them and designed to make their stay with us as enjoyable and fulfilling as possible.


Care Options We Can Provide
Support For Companionship, End of Life, Personal care.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Gold Care Homes remains committed to ensuring all of our residents, loved ones, and hardworking members of staff are protected against the COVID-19 pandemic. All Gold Care Homes’ homes completed their second round of vaccinations. Our care homes have now begun the process of offering the booster vaccine to all residents. The legislation makes vaccination mandatory for anyone who works in a care home, whatever their role. All care home residents will now be required to nominate up to 3 visitors who can enter the care home for regular visits. Visits must still be pre-booked, and visitors must test negative for COVID-19 at the start of the visit.

For more information, please follow the link below.

Covid 19 Information and Advice at Gold Care Homes

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Our care home has WiFi in some of our residents’ rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

No, our care home does not provide a telephone in residents’ rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
60

LGBTQ Welcome
Yes
Contract
Resident Agreement (Updated April 2019).doc
Our Building and Facilities

The wonderful facilities at St Stephen’s Care Home make a world of difference to our residents. Whether it’s chatting in the cafe, pottering around the garden or enjoying the peace and quiet of the lounge,there really is a favourite place for everyone.

There are also a number of additional paid for services
including hairdressing, chiropody services, daily reading material and many more.

As you’d expect, we work hard to keep our homes clean, comfortable and up to date. We’re constantly looking for new ways to improve our environment, but above all - we will always ensure our homes remains ‘homely’. Our outside areas including: the beautiful flower beds, secluded gardens, lawns and patio areas are all kept perfect so they’re ideal for a stroll, or simply sitting on a bench, listening to the birds.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Dining Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Dentist, Hairdressers, Optician.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Rooms vary in style and facilities, but the majority offer:

  • Views of our extensive landscaped gardens
  • TV and Telephone points
  • Single or double sized rooms
  • En-suite facilities




About Our Rooms
Number Of Rooms 51

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,200.00
Residential Dementia Fees From / Price Per Week £1,200.00

Funding Types
Local Authority Worcestershire
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Our Photos
Activities Are So Important

Our Activities Co-ordinators play a fundamental part in delivering our mission of enhancing the lives of our residents by creating a fun and hugely varied program for everyone to participate. A great source of fun and laughter, our range of activities really help each resident live their life to the full. Here at Gold Care Homes, we believe independent activity, hobbies and day to day chores boast self confidence. By taking the time to understand each residents capabilities, we’re able to build a personalized activity plan.

Our aim is to create a programme that encourages as much interaction and enjoyment as possible. As you’d expect, most activities are indoors. However, when the weather permits, we make the most of our lovely outdoor patio areas and landscaped gardens. When our residents are feeling a little adventurous, we also plan nationwide trips to popular landmarks!


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

The home welcomes applications from service users who have pets and sees them as part of an holistic approach to the care of a service user.

The manager is required to make all necessary decisions as to whether a pet is suitable for the home and whether the home is able to accommodate it.


Can You Bring Your Pet
Yes

How We Help With Your Pet
Walking.

We Welcome
Birds, Cats, Dogs.

Our Pet Policy
No 122 - Pets Within The Home.pdf

St Stephens Terrace
Droitwich Road
Worcester
Worcestershire
WR3 7HU

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Requires Improvement
Effective Good
Inspection Reports
Last inspected 21st September 2022
Last rated 17th December 2022
Current Report

St Stephen's Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

St Stephen's Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 11th May 2017
Service Provider GCH (Midlands) Ltd, UB10 0JH
Transport
Bus Stop nearby.

Places of Worship
Methodist Church.

Nearby Services
Pub, Restaurant, Shops.

Frequently asked questions about St Stephen's Care Home

St Stephen's Care Home was given an overall rating of "Requires Improvement" by the CQC in December 2022.
St Stephen's Care Home provides Residential, Dementia and Respite care.
St Stephen's Care Home has 51 rooms.
Prices for St Stephen's Care Home start from £1,200.00 per week.
St Stephen's Care Home is owned by Gold Care Homes.
Yes. St Stephen's Care Home does offer Residential care.
Yes. St Stephen's Care Home does offer Respite care.
Yes. St Stephen's Care Home does provide care for people with Dementia.
St Stephen's Care Home comes under Worcestershire.
St Stephen's Care Home accepts Local Authority clients.
St Stephen's Care Home does not accept NHS Continuing Healthcare clients.
Jeanette Matthews is the manager of St Stephen's Care Home.

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