Chyandour Terrace
Penzance
Cornwall
TR18 3LT
Care Type | Care Home |
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Care Category | Residential | Nursing | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,300.00 |
Regulator's Rating | Good |
Brondi Sheehy is Home Manager at Ponsandane.
Originally I started my career with Swallowcourt as a Healthcare Assistant and found my passion in caring for people. This inspired me to undertake my nurse training and once I qualified I gained a wealth of experience in both hospital and community nursing. In 2018 I returned to Swallowcourt working as the clinical lead for Ponsandane before progressing into the role of Clinical Deputy Manager. In May 2022 I became the manager of Ponsandane and proud to lead an truly amazing and dedicated team in providing the highest standards of care and support to the individuals we are privileged to care for.
Ponsandane is renowned for its warm and welcoming atmosphere and wonderful community of residents, relatives, staff and friends. Set in beautifully landscaped grounds, the home has spacious lounges and comfortably decorated bedrooms, many with views over Mount’s Bay towards St Michael’s Mount.
Care Options | We Can Provide |
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Support For | Companionship, Complex Care, Convalescence, Emergency Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Medication | By Mouth, Change Catheter, Injection, Suppository. |
Nursing Specialisms | Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Behaviour | Disrupted Sleep Patterns, Mild Forgetfulness. |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. | |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Infection Screening | We are using technology to screen for infections & monitor symptoms. | |
Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. | |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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60 |
Our Building and Facilities |
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We boast a beautiful Georgian house with views of St Michael’s Mount a temperate climate and landscaped Grounds and have spacious Lounges |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Chiropodist, GP, Hairdressers, Minibus, Optician, Smoking Area. |
Our Garden |
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Communal Garden, Communal Patio, Greenhouse, Private Garden(s), Scenic Views, Seating, Summer House, Wheelchair Friendly Access. |
Our Photos |
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Description |
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Our rooms are furnished and encourage you to bring along some home comforts |
About Our Rooms | |
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Number Of Rooms | 48 |
Number Of Ensuite Rooms | 20 |
We offer these types of ensuite rooms: Shower Rooms, WC and Basin. |
Type Of Room |
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Double Room, Shared Room, Single Room. |
Room Features |
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Balcony, Direct Garden Access, Furnished, Garden View, Step Free Access. |
Room Facilities |
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Alarm, Balconet, Balcony, Freeview TV, Fridge, Internet Access, Telephone Point, Wifi. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,300.00 |
Respite Fees From / Price Per Week | £1,300.00 |
Funding Types | |
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Local Authority | Cornwall |
Region | South West |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Halal Kosher Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Lounge/Diner |
Dining Styles | Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
We offer catering for special events.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities Are So Important |
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We have two full time Activities Coordinators who work with residents to develop a varied programme of activities and hobbies ranging from exercise classes to art sessions to excursions. Ponsandane also welcomes a regular stream of visitors into the home including community groups and clubs and often hosts events and functions. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions, Park. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
Do you use LED light bulbs? | Partial | |
Is your boiler less than 15 years old? | Yes |
The sourcing of goods and the landfill/recycling journey
Do you monitor your waste? | Yes | |
Do you train your team on recycling practices? | Yes | |
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
Do you measure your energy consumption? | Yes | |
Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
Do you use digital payslips? | Yes | |
Do you use online rotas? | Yes | |
Do you use digital care plans? | Yes |
Chyandour Terrace
Penzance
Cornwall
TR18 3LT
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Assessment Date | 31st January 2024 |
Published Date | 17th April 2024 |
Current Report | |
Historic Reports | |
Registration Date | 17th December 2010 |
Service Provider | Swallowcourt Limited, TR4 9LD |
Transport |
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Car Park, Train Station nearby. |
Places of Worship |
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Methodist Church. |
Nearby Services |
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Park, Pub, Restaurant, Shops. |
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