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Botley Road
Fair Oak
Eastleigh
Hampshire
SO50 7AP

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,475.00
Regulator's Rating Good
Meet The Manager

James Greene is General Manager at Sunnybank House.

As the general manager for Sunnybank House it gives me great pleasure to welcome you to our home.

I will regularly be found around the home with our residents seeking feedback and discussing new ideas and initiatives on how to have a continued drive for excellence. Team development is a huge passion of mine and I work tirelessly with my Sunnybank colleagues to ensure they have everything they need to provide the very best care and support.

My career in the care industry started when I was 15 where I took a washing up role in my local nursing home. I developed a great passion and buzz for supporting people and very quickly knew that this was the career I wanted.

I have held every role in the home in my time, even stepping in to cook lunch on a few occasions. I have worked in both small and large companies in home, regional and operational manager roles but my passion lies in home management where I can spend time each day with the amazing residents we have.

James Greene

Established in 2014, Sunnybank House is a purpose-built care home that offers 60 spacious en-suite rooms in a luxurious, safe and welcoming home environment. In addition to expert 24-hour care, we provide a wide variety of engaging activities and outings to keep our residents stimulated, connected and happy.

At Sunnybank House, we have the expertise and facilities to take care of you or your loved one for as long as you want, whether you seek the companionship and stimulation of day care, a comfortable home and help with everyday tasks, more complex nursing care, or specialised dementia care. Short-term respite is also available for those in need of convalescence, holiday cover or simply a break.

Our friendly management team has an unrivalled depth and breadth of experience gained from many years’ service in all aspects of high-quality residential care. They dedicate their extensive knowledge and skill to leading and mentoring staff so that, together, we are the difference in the lives of every individual within our care.


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Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The health, safety and wellbeing of our residents, team members, families and friends continues to be our number one priority, so visits are in strict accordance with Government and Public Health England guidelines

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

“We have a safe visiting space to support relative and resident visits”

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
60

LGBTQ Welcome
Yes
Our Building and Facilities

Purpose-built as a luxurious, state-of-the-art care home, Sunnybank House offers 60 spacious, en-suite rooms with premium fixtures and furnishings. Each internal space strikes the perfect balance of space and light, without ever lacking warmth or personality.

You will find care in every detail of the interior design. From the small but vibrant café to the five cosy lounges, all our facilities have been designed with your changing needs in mind. Enjoy a glass of wine and sample our delicious menu of seasonal, home-cooked food in one of our sociable restaurants, or pamper yourself in our hairdressing salon.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Coffee Shop / Café, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Coffee Shop, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Electronic Visitor Register, Individual Heating Controls, Reduce Plastic Use.

Our Photos

Description

Purpose-built as a luxurious, state-of-the-art care home, Sunnybank House offers 60 spacious, en-suite rooms with premium fixtures and furnishings. Each internal space strikes the perfect balance of space and light, without ever lacking warmth or personality.


About Our Rooms
Number Of Rooms 60
Number Of Ensuite Rooms 60

Type Of Room
Double Room, Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Unfurnished.

Room Facilities
Alarm, Freeview TV, Internet Access, Secure Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,475.00

Funding Types
Local Authority Hampshire
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

The events teams ensure every day is filled with fun and meaningful activities to keep residents mentally and physical stimulated. All our residents continue to enjoy hobbies and personal interests as well the opportunity to take part in new pursuits such as crafts and light exercises to help with balance and motivation.

When the sun is out the patio gardens are perfect for enjoying outdoor activities, barbeques and alfresco dining. And having our own transport and driver means residents are able to visit local places of interest and take part in outside excursions in comfort and security.


Timetables
CCC_SUNNYBANK_COMMUNITY EVENTS MAY_24b.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an electric vehicle charging point? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you carry out projects that support wildlife? Yes
Our Pets

Pets regularly pop in to visit the residents


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Birds, Cats, Dogs, Rabbits.

Botley Road
Fair Oak
Eastleigh
Hampshire
SO50 7AP

Regulator: CQC

Current Ratings
Overall Good
Safe Requires Improvement
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 21st June 2021
Last rated 4th August 2021
Current Report

Sunnybank House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Sunnybank House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 29th August 2014
Service Provider Hartwood Care (2) Limited, TW18 4EP
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Catholic Church.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Sunnybank House

Sunnybank House was given an overall rating of "Good" by the CQC in August 2021.
Sunnybank House provides Residential, Dementia and Respite care.
Sunnybank House has 60 rooms.
Prices for Sunnybank House start from £1,475.00 per week.
Sunnybank House is owned by Cinnamon Care Collection.
Yes. Sunnybank House does offer Residential care.
Yes. Sunnybank House does offer Respite care.
Yes. Sunnybank House does provide care for people with Dementia.
Sunnybank House comes under Hampshire.
Sunnybank House does not accept Local Authority clients.
Sunnybank House does not accept NHS Continuing Healthcare clients.
James Greene is the manager of Sunnybank House.

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