Sutherlands Nursing Home

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136 Norwich Road
Wymondham
Norfolk
NR18 0SX

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Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,150.00
Regulator's Rating Requires Improvement
Meet The Manager

Sarah Carter is Manager at Sutherlands Nursing Home.

"I am an experienced paramedic and operational manager. Having spent many years in the NHS, I am excited to continue my health and social care journey here at Sutherlands. I love leading the team in the care and support of residents to provide high-quality, person-centred care. We have a lovely home and a fantastic team.



My vision is to create a ‘home from home’ environment where residents actively organise events and make decisions about their care.

Our door is always open to visitors who want to experience our family-friendly atmosphere, and I am always happy to speak to anyone looking to start their journey towards residential care."

Sutherlands Nursing Home in Wymondham, Norfolk, offers nursing and personal care on a short or long-term basis. We aim to meet the specific needs of the elderly who:


 - Due to physical disabilities and illnesses, personal and/or nursing care assistance is required.

 - Suffer from dementia and require nursing care.

 - Require a period of convalescence following a hospital admission before they can return home.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Sutherlands works within the government guidelines to help protect its staff and clients. It also offers on-site vaccination clinics and other wellbeing initiatives.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Years of experience and an understanding of people’s care needs led to the innovative design and construction of Sutherlands Nursing Home.

It is a purpose-built care home with many unique design features that enable us to offer the very best professional nursing care in an attractive environment that enhances the individual’s opportunity for privacy and independence.


The home is divided into four suites, with 52 attractively furnished rooms in total. Each suite has its own dining, recreational, and bathing facilities.


Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Cinema, Hairdressers, Library, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

Description

The ground-floor bedrooms at Sutherlands Nursing Home have the added benefit of an external door that allows access to a garden or courtyard if desired.


The spacious en-suite bedrooms have been designed with the specific needs of the residents in mind. They have wide doors, conveniently located washing facilities, modern call systems, and telephones.


About Our Rooms
Number Of Rooms 52

Type Of Room
Single Room.

Room Features
Direct Garden Access, Furnished, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Telephone Point, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,150.00

Funding Types
Local Authority Norfolk
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 4 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

At Sutherlands, as part of your care plan, you'll receive support with daily living activities, both basic and physical, to help you lead a fulfilling life tailored to your abilities, whether at home or in the community.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Yes
safe-tick Do you use motion sensors? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you use solar power? Yes
safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you carry out projects that support wildlife? Yes
safe-tick Do you compost? Yes
Our Pets

Pets are not allowed at Sutherlands.


Can You Bring Your Pet
No

136 Norwich Road
Wymondham
Norfolk
NR18 0SX

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 25th January 2023
Last rated 9th March 2023
Current Report

Sutherlands Nursing Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Sutherlands Nursing Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 5th January 2011
Service Provider East Anglia Care Homes Limited, NR18 0SX
Transport
Bus Stop nearby, Car Park.

Places of Worship
Methodist Church.

Nearby Services
Chemist, Church, Park, Pub, Restaurant, Shops.

Frequently asked questions about Sutherlands Nursing Home

Sutherlands Nursing Home was given an overall rating of "Requires Improvement" by the CQC in March 2023.
Sutherlands Nursing Home provides Nursing, Dementia and Respite care.
Sutherlands Nursing Home has 52 rooms.
Prices for Sutherlands Nursing Home start from £1,150.00 per week.
Sutherlands Nursing Home is owned by East Anglia Care Homes Limited.
No. Sutherlands Nursing Home does not offer Residential care.
Yes. Sutherlands Nursing Home does offer Respite care.
Yes. Sutherlands Nursing Home does provide care for people with Dementia.
Sutherlands Nursing Home comes under Norfolk.
Sutherlands Nursing Home accepts Local Authority clients.
Sutherlands Nursing Home accepts NHS Continuing Healthcare clients.
Sarah Carter is the manager of Sutherlands Nursing Home.

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