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Profile Strength |
Excellent 96%
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|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Nicola Hobbs is Registered Manager at Sylvian Care Reading & Wokingham.
Nicola brings a wealth of experience in home care, having progressed to the role of Registered Manager through dedication and expertise. She is deeply committed to delivering excellence through relationship-based care, ensuring every client receives the personalised support they deserve. In her role, Nicola oversees the team, ensuring that our clients receive the highest standard of care, and that our care professionals are well-trained and supported. Nicola has also signed the Dignity Charter, reinforcing her commitment to upholding the dignity and respect of every individual in our care.
We are proud to be a family-owned business with founders actively involved in the day-to-day running of the company.
Care has been at the heart of our success as we understand that our duty of care is not simply reserved for our clients but extends to our staff and our front-line care providers, all of whom have been crucial to the growth of Sylvian.
We have established ourselves as one of the leading providers of home care in the area and are proud to offer a completely tailored approach for the people in our care by considering their unique needs, preferences and aspirations.
| Brochures |
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| Reading - Clients_ Brochure Bifold.pdf |
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Daily Respite Care, End of Life, Independent Living, Mental Healthcare, Palliative, Personal care, Reablement. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Household Admin, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Min, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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At Sylvian Care, ensuring the health and safety of our clients and staff is our top priority. In response to the evolving health landscape, we have implemented rigorous infection control measures that adhere to the latest UK health guidelines. Our comprehensive approach includes regular training for our staff on hygiene practices, the use of personal protective equipment (PPE), and enhanced cleaning protocols within clients' homes. We are committed to maintaining a safe environment for our clients and their families by conducting regular infection control audits and adapting our procedures as necessary to meet the highest standards of infection prevention within government guidelines. Trust us to care for your loved ones with the utmost dedication to safety and well-being |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
|
Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
|---|---|
| Full Day Rate - Bank Holiday | £46.80 |
| Funding Types | |
|---|---|
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| The Importance Of Meal Times |
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A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers professionals can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration. |
| We Can Prepare |
|---|
| Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
|---|
| Pureed, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. |
| Our Photos |
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| Staff Specialities |
|---|
| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Word Games. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 9th June 2022 |
| Last rated | 2nd July 2022 |
| Current Report |
|
| Historic Reports |
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| Registration Date | 16th December 2014 |
| Service Provider | Sylviancare Ltd, RG41 5TP |
Sylvian Care Reading & Wokingham Home Care service - Care Quality Commission (cqc.org.uk)
Reading
Wokingham
Tilehurst
Caversham
Winnersh
Wargrave
Spencers Wood
Arborfield
Finchamstead
Woodley
Earley
Sonning
Woodley
Our Registered Address is:
Unit 8, Millars Brook
Molly Millars Lane
Wokingham
RG41 2AD
Frequently asked questions about Sylvian Care Reading & Wokingham
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