The Dales Care Home
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6 Marine Park
Wirral
Merseyside
CH48 5HW
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £890.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Amy Connah is Home Manager at The Dales Care Home.
Amy Connah is the Home Manager at The Dales. She has worked her way through the ranks for the past 10 years, from carer to office manager to Manger. In 2015, Amy moved up as Office Manager whilst undertaking her NVQ LEVEL 5 in leadership and management. Then in 2017, she became the acting Home Manager for the Dales. Amy’s background in hospitality and customer service allows her to build connections with the community, Residents and stakeholders. She is actively engaged in the health and well-being of the Residents at The Dales and can provide person-centred care. Amy is also passionate about innovative ideas, personal development and supporting her team.
Situated in a lovely residential area of West Kirby The Dales Care Home is a 31-bed care home which provides specialist residential care for older people.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Palliative, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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It is important that all those entering care homes, including those who are exempt from vaccination, continue to follow infection prevention and control measures, including the correct usage of PPE, to reduce the risk of transmission. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
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The Dales is a warm, welcoming and friendly home that has some wonderful spaces to relax in and enjoy company, including a large lounge area and dining room. It has a lovely garden and patio area which is particularly popular with residents in warmer weather. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Conservatory, Dining Rooms. |
| What Else Do We Provide |
|---|
| Hairdressers, Lift. |
| Our Garden |
|---|
| Communal Garden, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Solar Panel Heating. |
| Our Photos |
|---|
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| Description |
|---|
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All the bedrooms are spacious and residents are encouraged to personalise their rooms to make them feel more at home. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 31 |
| Number Of Ensuite Rooms | 1 |
| We offer these types of ensuite rooms: Shower Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View. |
| Room Facilities |
|---|
| Wifi. |
| Our Photos |
|---|
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £890.00 |
| Residential Dementia Fees From / Price Per Week | £935.00 |
| Funding Types | |
|---|---|
| Local Authority | Wirral |
| Region | North West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
|
|---|---|
| Dining Locations |
Lounge/Diner
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A critical component for good health.
We are conducting internal and/or 3rd party food safety audits.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents have access to Dining Room.
Residents have access to a flexible meal service beyond defined times.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
|
Here at The Dales Care Home, we have a dedicated activities coordinator responsible for creating a monthly activities calendar. We Care Group provides the activities coordinators with all the tools necessary to enhance the well-being of our Residents. |
| Activities At Home |
|---|
| 1 to 1 Activities, Board Games, Card Games, Cooking, Exercise Class, Music Entertainment, Quiz Games, Reminiscence, Singing, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
6 Marine Park
Wirral
Merseyside
CH48 5HW
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 2nd February 2022 |
| Last rated | 22nd March 2022 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 14th January 2011 |
| Service Provider | The Dales (Northwest) Limited, CH48 5HW |
The Dales Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
|---|
| Bank, Chemist, Church, Golf Club, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about The Dales Care Home
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