The Knoll Nursing Home (Yeovil) Limited

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33 Preston Road
Yeovil
Somerset
BA21 3AE

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Care Type Care Home
Care Category Nursing | Respite
Availability Yes
Weekly Prices From £1,000.00
Regulator's Rating Good
Meet The Manager

Joanna McLaughlin is Registered Manager at The Knoll Nursing Home (Yeovil) Limited.

As the Registered Manager, Jo is responsible for the day-to-day running of The Knoll Nursing Home and has overall responsibility for the social and health needs of the residents. She is also the ‘face’ of the home to health and social care professionals. Jo’s responsibilities include maintaining the quality standards at the home, safeguarding controls, and health and safety, as well as overseeing the care provided by the staff team. She is also responsible for staffing matters, the maintenance of the home, and its finances. Jo has extensive experience in the care sector, having worked in it since 1990, and holds the Level 5 Diploma in Leadership in Health and Social Care.

Joanna McLaughlin

We offer long and short term nursing care and also day care for adults together with specialist care for the elderly frail, respite, convalescent and palliative care.


Care Options We Can Provide
Support For Companionship, Daily Respite Care, End of Life, Independent Living, Mental Healthcare, Palliative, Personal care.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Epilepsy, Multiple Sclerosis, Parkinson's Disease, Stroke.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Minimum Age
65

Our Building and Facilities

Our communal areas are centrally located in the home and are designed to provide comfort and a homely feel, where our residents can relax and socialise. Visitors are welcome at any time and can also join our residents for a drink or meal.

Externally, our residents have access to our vast and lovely private gardens and patio areas. The Home has regular outside events including BBQs, tea parties and fetes.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Conservatory, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access.

Brochures
The-Knoll-Care-Home-Brochure-Web.pdf

Our Photos

Description

All bedrooms are newly furnished with resident preferences on décor always accommodated where practical. All bedrooms come equipped with electric beds, call bells, and televisions. Whilst all rooms are fully furnished, the Home does encourage residents to bring with them familiar pieces of furniture to make themselves feel at home.


About Our Rooms
Number Of Rooms 47
Number Of Ensuite Rooms 30
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Freeview TV, Internet Access, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,000.00

Funding Types
Local Authority Somerset
Region South West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

We take an interactive and holistic approach to activities, giving as much one to one simulation as possible alongside group activities. The activity co-ordinators are continually updating, planning and implementing new timetables throughout the year tailored to the personal lives and interests of our residents.

Activities not only mentally stimulate and physically motivate our residents but it also enhances their quality of life and wellbeing. Our staff have developed innovative ideas to encourage residents to engage in meaningful and varied activities, including sharing life stories to create ‘memory boxes’. Creative arts, games and reminiscence therapy are always well perceived. Organising entertainment from cinema afternoons and sing-alongs to arranging visits to local places of interest keeps our activity co-ordinators very busy.


Our Photos

Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Partial
safe-tick Do you use motion sensors? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use digital care plans? Yes

33 Preston Road
Yeovil
Somerset
BA21 3AE

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Outstanding
Responsive Good
Effective Good
Inspection Reports
Last inspected 28th January 2021
Last rated 14th November 2017
Current Report

The Knoll Nursing Home (Yeovil) Limited Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

The Knoll Nursing Home (Yeovil) Limited Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 25th January 2011
Service Provider The Knoll Nursing Home (Yeovil) Limited, BA21 3AE
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Bank, Chemist, Church, Hospital, Park, Post Office, Pub, Restaurant, Shops.

Frequently asked questions about The Knoll Nursing Home (Yeovil) Limited

The Knoll Nursing Home (Yeovil) Limited was given an overall rating of "Good" by the CQC in November 2017.
The Knoll Nursing Home (Yeovil) Limited provides Nursing and Respite care.
The Knoll Nursing Home (Yeovil) Limited has 47 rooms.
Prices for The Knoll Nursing Home (Yeovil) Limited start from £1,000.00 per week.
No. The Knoll Nursing Home (Yeovil) Limited does not offer Residential care.
Yes. The Knoll Nursing Home (Yeovil) Limited does offer Respite care.
No. The Knoll Nursing Home (Yeovil) Limited does not provide care for people with Dementia.
The Knoll Nursing Home (Yeovil) Limited comes under Somerset.
The Knoll Nursing Home (Yeovil) Limited accepts Local Authority clients.
The Knoll Nursing Home (Yeovil) Limited accepts NHS Continuing Healthcare clients.
Joanna McLaughlin is the manager of The Knoll Nursing Home (Yeovil) Limited.

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