Care Type | Care Home |
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Care Category | Residential | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £750.00 |
Regulator's Rating | Requires Improvement |
Nicola Kester is Residential Care Manager at The Paddocks Care Home.
Hello! A little something about me. I have been in the care sector 20/21 years. I have worked my way up and through various roles from a care worker, senior carer, team leader, care coordinator, medication officer, registered manager, quality assurance and now I am the residential care manager on Kingfisher. When I get time I enjoy reading and recently took up fishing. I also completed an evening course in Floristry. I've not been at The Paddocks for very long but it's an amazing place to work. Thank you to all the staff, residents and family members who have made me feel extremely welcomed.
The Paddocks is conveniently situated in the centre of Swaffham, a beautiful and tranquil Norfolk market town with a vast selection of shops, cafes and restaurants. The home provides the highest level of personalised residential and dementia care.
We offer the flexibility of respite care for short breaks and permanent residential care. The home also provides support in a dedicated suite for people with mental health issues and for those living with dementia.
Care Options | We Can Provide |
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Support For | Companionship, Convalescence, Palliative, Personal care. |
Disability Support | Physical Disability, Physically Frail, Walking Frame. |
Medication | By Mouth. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Behaviour | Challenging Behaviour. |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
View the provider’s latest Inspection Reports. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
Our Building and Facilities |
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We pride ourselves on offering high quality care and support to our residents. We recognise that they are individuals with personal needs and we believe that everyone deserves choice, dignity and peace of mind. We listen and help our residents to live the way they want, with as much independence as possible. When our residents arrive, we take time to find out what they like, what they are interested in and what is important to them. We reach out to their family and friends, making sure they get the support they need. |
Is Our Home Purpose Built |
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Yes |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Activities Room, TV Lounges. |
What Else Do We Provide |
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Beauty Salon, Chiropodist, Hairdressers, Lift, Stairlift. |
Our Garden |
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Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
Our Photos |
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Description |
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All our bedrooms are tastefully decorated and furnished, with ensuite facilities. Residents are welcome to add small pieces of their own furniture, pictures and treasured possessions to create an environment where they feel comfortable. |
About Our Rooms | |
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Number Of Rooms | 100 |
Number Of Ensuite Rooms | 100 |
We offer these types of ensuite rooms: WC and Basin. |
Type Of Room |
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Shared Room, Single Room. |
Room Features |
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Direct Garden Access, Furnished, Garden View, Step Free Access. |
Room Facilities |
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Telephone Point. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £750.00 |
Residential Dementia Fees From / Price Per Week | £900.00 |
Respite Fees From / Price Per Week | £850.00 |
Funding Types | |
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Local Authority | Norfolk |
Region | East |
We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food |
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Dining Locations |
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Our Photos |
The preparation, nutritional value and presentation of food.
Individual dietary needs are person centred.
Our menu is balanced.
A critical component for good health.
Hand hygiene for both residents and staff.
A freedom to eat the food you want, when you want it.
Residents have access to Dining Room.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Tables are well laid.
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Activities Are So Important |
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There is always something happening at The Paddocks. We have wellbeing coordinators who aim to ensure that life is as rich, fun and as fulfilling as possible for all our residents. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Flower Arranging, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
Our Pets |
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Please speak to the home manager |
Can You Bring Your Pet |
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Yes |
45 Cley Road
Swaffham
Norfolk
PE37 7NP
Current Ratings | |
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Overall | Requires Improvement |
Safe | Requires Improvement |
Well Led | Inadequate |
Caring | Requires Improvement |
Responsive | Requires Improvement |
Effective | Requires Improvement |
Inspection Reports | |
Last inspected | 12th October 2020 |
Last rated | 17th March 2021 |
Current Report |
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Historic Reports |
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Registration Date | 13th January 2011 |
Service Provider | The Paddocks Care Home Ltd, PE37 7NP |
Transport |
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Car Park. |
Places of Worship |
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Anglican Cathedral. |
Nearby Services |
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Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
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