The Place Up Hanley
Book a Visit
Wooliscroft Road
Bucknall
Stoke on Trent
Staffordshire
ST2 9HP
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £800.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Daniel (Dan) Feneysey is The Registered Manager at The Place Up Hanley.
Dan started in care as a care assistant and has worked through various roles and climbed the ranks to the position of CQC Registered Manager. This has given Dan a first-hand knowledge of all roles so he can understand and empathise with the team and he can navigate through challenges. As part of Dan’s experience he has worked as deputy in an outstanding rated service so knows what is needed to drive forward and maintain standards in care. Dan studied graphic design at college which is where his enthusiasm for innovation and problem solving comes from, His qualifications are a Level 2 & 3 in health and Social care and a Level 3 & 5 in leadership and Management. Within Dan’s Management experience he has worked with a team to improve standards to a rating of ‘Good’ in all areas rated by CQC. He has also been the manager to two care homes at the same time one in Birmingham and One in Stoke-on-Trent.
A PRIVATE CARE HOME IN STOKE-ON-TRENT, STAFFORDSHIRE - THE PLACE UP HANLEY
What Makes Our Stoke on Trent Care Home Different?
Our Care Home in Stoke-on-Trent is located in Bucknall, and has 47 luxury bedrooms with TV/DVDs in each room, making this one of the finest care homes in stoke on trent. The Place up Hanley residential care home for the elderly can offer long term residential care, long term residential dementia care, respite care, and day care also.
We believe that the best way to deliver a great standard of service is by understanding the needs of our residents in detail. We do this through firstly, conducting a FREE HEALTH NEEDS ASSESSMENT before you decide to stay with us.
After this process, we can then create a personal plan that details the requirements of our residents in The Place Up Hanley, allowing your loved one to be comfortable within our care home in Stoke on Trent.
Our Care Facilities & Amenities make this one of the finest care homes in Stoke on Trent
Our residential and dementia care home in Stoke-on-Trent has a range of amenities available, including:
47 modern bedrooms, each fitted with TVs and DVDs
We have our own on-site pub
We have our own on-site Cafe
We have our own corner shop on site
We have our own on-site salon
A secure enclosed garden area
Communal spaces and living room area which have been renovated to a high standard
Nutritious food which can be made to suit our residents’ specific health and dietary requirements
Laundry and housekeeping facilities
These facilities are part of what makes The Place up Hanley one of the finest care homes in Stoke on Trent. In April 2022 our living rooms and other communal rooms were fully-refurbished to the highest of standards.
Qualified Staff In Our Dementia Care Homes
Our care home in Staffordshire specialises in care for dementia patients. Our staff are experts in care, with the relevant qualifications and practical experience required to look after our residents, providing them with the utmost dignity and equality in care.
Stoke-on-Trent
Stoke-on-Trent is located in central England, known for its pottery industry. The friendly neighbourhoods and rural areas of Stoke-on-Trent creates an easy atmosphere for its residents.
Based on the location of the Place Up Hanley, residents are set within a safe and secure county, and with a variety of rural countryside sceneries for The Place Up Hanley to organise and tour residents, their mental and physical well-being will be taken care of consistently.
Ready to Arrange Care in Stoke-on-Trent?
For a residential and dementia care home in Staffordshire that strives to deliver an outstanding standard of service, look no further than The Place on Hanley.
Contact our friendly care home team in Stoke-on-Trent today on 01782 219 888 or by clicking info@theplaceuphanley.co.uk
For more information about The Place Up Hanley - please click here to contact us.
To see what's going on in this care home visit The Place Up Hanley's Facebook Page.
To see all Safe Harbor events and activities visit the Safe Harbor Facebook Page.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Palliative, Personal care, Reablement, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
The current government guidance is that our staff should take a lateral Flow Test twice a week, however we ask them to test prior to every shift. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Infection Screening | We are using technology to screen for infections & monitor symptoms. |
|
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
|
Admission | The provider assured the regulator that it was admitting people safely to the service. |
|
Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
|
Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
|
Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
|
Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
|
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
|
Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
|
|||||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 60 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
|---|
|
A PRIVATE CARE HOME IN STOKE-ON-TRENT, STAFFORDSHIRE - THE PLACE UP HANLEY |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 1 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Chiropodist, Coffee Shop, Day Centre, Dentist, GP, Hairdressers, Optician. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Biomass Heating, Reduce Plastic Use. |
| Our Photos |
|---|
| Description |
|---|
|
The Place has 47 bedrooms, a large living room and communal areas, that have been furnished to the highest standard. Bedrooms mainly comprise of single rooms, although we are also able to accommodate couples in one of our twin rooms. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 51 |
| Number Of Ensuite Rooms | 51 |
| Type Of Room |
|---|
| Shared Room, Single Room. |
| Room Features |
|---|
| Furnished, Garden View. |
| Room Facilities |
|---|
| Telephone Point. |
| Our Photos |
|---|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £800.00 |
| Funding Types | |
|---|---|
| Local Authority | Stoke-on-Trent |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Café
Lounge/Diner
|
| Dining Styles |
A la Carte
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
The Place Up Hanley care home has a full schedule of activities and events organised by our activity coordinators who are trained to provide specialist support to all of our residents. |
| Our Photos |
|---|
|
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions, Park. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
|
Do you use LED light bulbs? | Yes |
|
Are your windows double glazed? | Yes |
|
Do you use motion sensors? | Yes |
|
Is your boiler less than 15 years old? | Yes |
|
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
|
Do you monitor your waste? | Yes |
|
Do you train your team on recycling practices? | Yes |
|
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
|
Do you measure your energy consumption? | Yes |
|
Is your boiler less than 15 years old? | Yes |
|
Do you have a biomass boiler? | Yes |
In-home and community projects that protect the environment
|
Do you carry out projects that support wildlife? | Yes |
|
Do you compost? | Yes |
| Our Pets |
|---|
|
Please speak to the home manager. |
| Can You Bring Your Pet |
|---|
| Yes |
| How We Help With Your Pet |
|---|
| Feeding, Walking. |
| We Welcome |
|---|
| Birds, Dogs, Rabbits, Reptiles. |
Wooliscroft Road
Bucknall
Stoke on Trent
Staffordshire
ST2 9HP
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 22nd April 2022 |
| Last rated | 7th June 2022 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 2nd September 2015 |
| Service Provider | The Place Up Hanley Limited, ST2 9HP |
The Place Up Hanley Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about The Place Up Hanley
The UK's largest & most detailed directory of elderly care and retirement living options
10,391
Care Homes
12,292
Home Care Services
1,406
Live-in Care Services
1,818
Retirement Living Developments
Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.
