The Summers
Book a Visit
Yeend Close
West Molesey
Surrey
KT8 2NY
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Call for details |
| Weekly Prices From | £1,500.00 |
| Regulator's Rating | Good |
Meet The Manager
Charlotte Playford is Manager at The Summers.
Offering an exclusive, individual lifestyle, The Summers is a beautiful purpose built centre, that has recently been refurbished to the highest standards. It is conveniently located within easy reach of Kingston town centre and Hampton Court. This luxurious care centre aims to transform people’s lives through the delivery of high quality services in a friendly, home-like environment.
Set in a quiet location, in its grounds, The Summers Residential Care Home has a combination of four luxurious, independent wings. Each wing consists of six to ten bedrooms all with en-suite shower rooms and a multi-purpose lounge, dining and activities area. Many of our well-appointed bedrooms enjoy glorious views of the gardens below and our residents can choose to have personal, flat-screen TVs with Freeview and direct dial telephones in the comfort of their bedroom.
Using a “person-centred” approach based on leading theory in current Dementia practice, we work with families, to create a Life Story for each resident. This allows us to get to know each individual’s personal history whilst helping to revisit memories and experiences of by-gone eras. This, coupled with the superior care delivered by our registered manager and dedicated team of nurses and health care staff, ensures that all residents receive 24-hour care and support whilst maintaining privacy, choice, dignity and independence.
Our team, consisting of the Home Manager and carefully selected healthcare staff, work alongside our doctors and consultants to ensure the best quality of life for our residents. Excellence in the provision of care and services is achieved through continuous training from external experts and quality improvement.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Rehabilitation. |
| Disability Support | Hearing Impairment, Physically Frail, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Nursing Specialisms | Multiple Sclerosis, Parkinson's Disease, Stroke, Traumatic Brain Injury. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
| Minimum Age |
|---|
| 60 |
| Our Building and Facilities |
|---|
|
Offering an exclusive, individual lifestyle, The Summers is a beautiful purpose built centre, that has recently been refurbished to the highest standards. It is conveniently located within easy reach of Kingston town centre and Hampton Court. This luxurious care centre aims to transform people’s lives through the delivery of high quality services in a friendly, home-like environment. Set in a quiet location, in its grounds, The Summers Residential Care Home has a combination of four luxurious, independent wings. Each wing consists of six to ten bedrooms all with en-suite shower rooms and a multi-purpose lounge, dining and activities area. Many of our well-appointed bedrooms enjoy glorious views of the gardens below and our residents can choose to have personal, flat-screen TVs with Freeview and direct dial telephones in the comfort of their bedroom. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Activities Room, Bistro, Dining Rooms, Sitting Rooms. |
| What Else Do We Provide |
|---|
| Chiropodist, Cinema, Coffee Shop, Hairdressers, Lift, Minibus. |
| Our Garden |
|---|
| Communal Garden, Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
|---|
|
Set in a quiet location, in its grounds, The Summers Residential Care Home has a combination of four luxurious, independent wings. Each wing consists of six to ten bedrooms all with en-suite shower rooms and a multi-purpose lounge, dining and activities area. Many of our well-appointed bedrooms enjoy glorious views of the gardens below and our residents can choose to have personal, flat-screen TVs with Freeview and direct dial telephones in the comfort of their bedroom. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 35 |
| Number Of Ensuite Rooms | 35 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
|---|
| Internet Access, Telephone Point. |
| Our Photos |
|---|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,500.00 |
| Respite Fees From / Price Per Week | £1,500.00 |
| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Lounge/Diner
|
| Dining Styles |
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
| Activities Are So Important |
|---|
|
The Summers has a dedicated activity room where residents can continue with existing interests and hobbies as well as discover new ones. Our full-time activity coordinator schedules a weekly calendar to care for individual preferences as well as a variety of group outings, and entertainment to suit all interests, helping to provide structure to our residents’ day as well as offering mental and physical stimulation. We also provide medical, dental, optical, physiotherapy and occupational therapy services which are arranged by referral. At The Summers you don’t have to worry if you’re missing your loved ones, just pop into the Internet Corner and have a chat over the webcam. If you’re searching for long-lost friends, why not surf the world-wide-web, or, relax with a book from our library. You can also choose to indulge in our lively and sociable events; wine and cheese evenings or cookery classes are always a popular choice for our residents, friends and families! We also make the most of our local amenities by arranging regular outings to local attractions. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Cooking, Excursions, Themed Events. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
Yeend Close
West Molesey
Surrey
KT8 2NY
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Requires Improvement |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 31st January 2019 |
| Last rated | 7th March 2019 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 19th August 2013 |
| Service Provider | Surbiton Care Centre Ltd, GU7 3HY |
The Summers Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Nearby Services |
|---|
| Pub, Restaurant, Shopping Centre, Shops. |
Frequently asked questions about The Summers
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