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Heathercroft
Great Linford
Milton Keynes
Buckinghamshire
MK14 5EG

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Regulator's Rating Good
Meet The Manager

Sahr Moseray is Home Manager at The Willows Care Home.

The Willows Care Home, located in Shepshed, Loughborough, offers high-quality nursing and respite care for up to 60 residents. Acquired by 3AB Care in 2016, the care home is known for its personalised care and support for elderly people. 

It fosters a comfortable, well-maintained environment with single rooms, some featuring ensuite facilities. Residents are encouraged to personalise their rooms to create a familiar and homely space. Communal areas, such as dining rooms, sitting rooms, and wheelchair-friendly gardens, promote a social atmosphere, while secure outdoor spaces provide opportunities for fresh air and gentle exercise. 

The Willows Care Home is committed to offering an engaging lifestyle for residents, with a dedicated activities team that organises both group and one-on-one events. These include themed activities like movie nights, pub evenings, and pamper days, alongside daily pursuits such as crafts, board games, and excursions. 

Located close to local amenities, the home is easily accessible for visitors and has convenient transport links. With its focus on infection control and resident safety, the Willows ensures a secure environment for all. Additionally, the dining experience is designed to meet individual preferences, with attention to nutritional needs and special dietary requirements, such as vegetarian and diabetic-friendly meals. 

For those seeking nursing and respite care in a comfortable, stimulating, and supportive environment, the Willows is an excellent choice.


The Willows
Play icon
Care Options We Can Provide
Support For Companionship, Palliative, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Our Centre has been specially designed to provide maximum comfort, convenience and stimulation for the people who live there. We have a hairdressing salon, a variety of attractive lounges and dining rooms, and some lovely outdoor spaces for sitting and enjoying time with friends and family.

People are encouraged to plan their own daily activities, as they would in their own homes, and dine in their chosen locations. To receive visitors, we have relaxing quiet rooms, as well as our pretty gardens, where family and friends can be entertained whenever they visit. Light refreshments are always on offer for these occasions.

To assist individuals living with Dementia, we have included a number of ‘pockets of opportunity’ around the home – small details designed to aid memory, provide sensory stimulation and promote conversation and interaction amongst people.

Our centre offers individuals a wonderful home where everyone soon feels part of the family. We endeavour to create friendly, warm surroundings and, to further promote the feeling of being surrounded by family and friends, we choose not to wear uniforms. We find that this adds to the relaxed atmosphere.


How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Chiropodist, Cinema, Dentist, GP, Hairdressers, Lift, Optician, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Seating.

Our Photos

Description

All of our spacious bedrooms have en-suite wet rooms and are beautifully decorated, ready for people to add their own personal touches. Life can be confusing at the best of times, yet even more so when it involves moving away from home where special memories have been formed. For this reason, we encourage everyone to personalise and decorate their bedrooms with small items of furniture and treasured objects, to provide comfort and familiarity in their new surroundings


About Our Rooms
Number Of Rooms 130
Number Of Ensuite Rooms 128
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Kitchenette, Single Room, Studio.

Room Features
Furnished, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Sky/Cable TV, Telephone Point.

Our Photos
Funding Types
Local Authority Milton Keynes
Region South East
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

A freedom to eat the food you want, when you want it.

Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

From our experience, the ability of older people to maintain the skills to do things for themselves offers significant advantages, particularly for those living with dementia. The benefits from improved health, self-esteem and increased confidence are obvious and ultimately enable people to continue life as they know it.

We encourage people to join in the everyday activities of life, such as making a cup of tea, laying the table or helping with flower arrangements. Everyone goes at their own pace, in their own way, with our support and companionship. To add a bit of spice to life, we arrange outings to places of interest and optional activities which are designed to engage the abilities and inclinations of people; some of the most popular activities include our movie experience, board games, quizzes and listening to their favourite music.

We even have our own in-house drama therapist who runs hugely enjoyable, interactive sessions. People decide for themselves just how much they wish to participate – some prefer the more sociable activities whilst others prefer to read a good book in a quiet spot or relax in the gardens. The choice is entirely theirs.

The sense of community at The Willows Care Home is palpable and we welcome visitors at any time, so please feel free to pop in and sample our hospitality, view our home and chat to our team.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Card Games, Cooking, Crafts, Dancing, Exercise Class, Flower Arranging, Painting, Quiz Games, Reminiscence, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.

Heathercroft
Great Linford
Milton Keynes
Buckinghamshire
MK14 5EG

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 17th March 2023
Last rated 12th April 2023
Current Report

The Willows Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

The Willows Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 21st January 2011
Service Provider Willows Care Centre Limited, EC1R 5HL
Transport
Bus Stop nearby, Car Park.

Places of Worship
Anglican Church, Methodist Church.

Nearby Services
Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about The Willows Care Home

The Willows Care Home was given an overall rating of "Good" by the CQC in April 2023.
The Willows Care Home provides Residential, Nursing, Dementia and Respite care.
The Willows Care Home has 130 rooms.
The Willows Care Home is owned by Excelcare Holdings.
Yes. The Willows Care Home does offer Residential care.
Yes. The Willows Care Home does offer Respite care.
Yes. The Willows Care Home does provide care for people with Dementia.
The Willows Care Home comes under Milton Keynes.
Sahr Moseray is the manager of The Willows Care Home.

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