Trepassey Residential Home

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26 Hillside Road
Heswall
Wirral
Merseyside
CH60 0BW

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Care Type Care Home
Care Category Residential | Respite
Availability Yes
Weekly Prices From £1,021.00
Regulator's Rating Good
Meet The Manager

Rachel Walker is Home Manager at Trepassey Residential Home.

Rachel is Trepassey's registered manager and supports all the care, kitchen and domestic staff in the home.

Rachel Walker

Welcome to Trepassey, originally an Edwardian villa, Trepassey has recently (August 2019) been extended and sensitively refurbished to a very high standard, thanks to a multi-million pound legacy. The Home is located in the attractive residential area of Heswall on the Wirral and enjoys sweeping views of the Welsh hills across the Dee estuary.  Trepassey is a very special place, with all the modern amenities of a well-run and well-staffed residential Home.


Trepassey Residential Home
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Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We've taken the appropriate steps to ensure the safety of residents by virus testing and offering enhanced training.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Key Features of Trepassey:

24 hour care from attentive staff
33 en suite rooms
Jardine Suite – purpose-built dementia friendly unit
Lifts and easy access for those with diminished mobility
Respite breaks
Day care
Home cooked meals made from fresh local produce
All dietary needs catered for
Light refreshments always available for residents and their guests
Daily cleaning and in-house laundry
Assisted care bathrooms with ceiling hoists
Winter Garden Lounge
Sun Lounge
In-House Cinema
Secure lower garden with all-weather canopy
Upper garden terrace
Hairdressing salon
Trips, activities and social events
On-site parking, newspapers delivered and regular visits from local GP, Chiropodist and Physiotherapist


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, GP, Hairdressers, Lift, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Every room has en suite facilities and is tastefully decorated and furnished. Of course, personal touches (own comfy chair and other bits and bobs) may be added to make each room more homely. There is a discreet emergency call system if help is needed. TV and telephone points are installed.


About Our Rooms
Number Of Rooms 34
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Freeview TV, Internet Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,021.00
Respite Fees From / Price Per Week £1,021.00

Funding Types
Local Authority Wirral
Region North West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley

A critical component for good health.

Rating badge

Pink tick icon 3 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Daily Life:
Light and bright – everywhere
Magnificent views and stunning sunsets
Spacious en suite rooms – some with balconies
Independence and dignity always, but carers close by if needed
Meaningful activities for those who wish to take part
Visits from entertainers, choirs, musicians and pet therapists
Arts and crafts and light exercise in the sun lounge
Walks around the garden in all weathers – opportunities for light gardening
Sunny lounges – perfect for visits from friends and family
Mini kitchens where everybody can help themselves to light refreshments
Afternoon teas with homemade cakes or biscuits
Facebook posts for families to see what is going on
Discreet care with buzzer system if needed


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Theatre.

26 Hillside Road
Heswall
Wirral
Merseyside
CH60 0BW

Regulator: CQC

Current Ratings
Overall Good
Safe Requires Improvement
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 21st January 2021
Last rated 23rd June 2018
Current Report

Trepassey Residential Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Trepassey Residential Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 24th December 2010
Service Provider The Cheshire Residential Homes Trust, CW8 2JW
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Trepassey Residential Home

Trepassey Residential Home was given an overall rating of "Good" by the CQC in June 2018.
Trepassey Residential Home provides Residential and Respite care.
Trepassey Residential Home has 34 rooms.
Prices for Trepassey Residential Home start from £1,021.00 per week.
Trepassey Residential Home is owned by CRH Trust.
Yes. Trepassey Residential Home does offer Residential care.
Yes. Trepassey Residential Home does offer Respite care.
No. Trepassey Residential Home does not provide care for people with Dementia.
Trepassey Residential Home comes under Wirral.
Trepassey Residential Home does not accept Local Authority clients.
Trepassey Residential Home accepts NHS Continuing Healthcare clients.
Rachel Walker is the manager of Trepassey Residential Home.

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