Tunstall Hall Care Centre
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Tunstall Hall
Newcastle Road
Market Drayton
Shropshire
TF9 4AA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,246.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Lesley Smith is The Home Manager at Tunstall Hall Care Centre.
I love my job, as I enjoy helping others, supporting the hard-working staff team, and making every day a good day. I came into the care sector initially so that I could work and also be present to raise my young family and to be able to see them grow up. I have then progressed through the hierarchy and developed my skills to enable me to climb the progression ladder and make a positive change for others, as I have seen it from both sides of the coin.
Every day is varied and a new challenge and I have met some amazing people throughout my career and seen some absolutely heart-warming moments and such dedication, commitment and care from the staff teams, that make me understand that there is still a lot of good in the world.
The historic building of Tunstall Hall sits on the outskirts of the Shropshire Town of Market Drayton. The house itself boasts true character and charm, from its ornate ceilings and uninterrupted views to the large lounge, which was once a ballroom.
At St Philips Care we give people a sense of place and somewhere they really love to live, making each of our homes fun, friendly and comfortable places to be.
As a group of professional carers, we specialize in the health and well-being of people from all walks of life and all ages, and take enormous pride in the high levels of care that we deliver.
Our homes offer a range of support for adult and elderly people whether that is for residential, dementia, mental health or respite care. We pride ourselves on our experienced, highly trained teams which include carers, support staff, and registered nurses and the group offers all of our teams the resources to meet our residents’ daily needs.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Independent Living, Palliative, Personal care, Reablement, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Nursing Specialisms | Alcohol and Drugs misuse, Stroke. |
| Type Of Dementia | Mild Dementia. |
| Dementia Behaviour | Challenging Behaviour. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Our staff and residents have all been offered the vaccine. Our staff follow the latest guidelines regarding PPE and social distancing to minimise risk. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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The house itself boasts true character and charm, from its ornate ceilings and uninterrupted views to the large lounge, which was once a ballroom. Aside from the fantastic range of facilities, including a hairdresser, dentist and seated exercise classes, the activities co-ordinator organises a schedule packed full with group and individual activities. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Chiropodist, Hairdressers, Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Reduce Plastic Use. |
| Description |
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Our bedrooms are beautifully decorated, some rooms with en suite facilities. Residents are encouraged to bring along some home comforts for the personal touch. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 33 |
| Number Of Ensuite Rooms | 3 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View. |
| Room Facilities |
|---|
| Telephone Point. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,246.00 |
| Residential Dementia Fees From / Price Per Week | £1,260.00 |
| Funding Types | |
|---|---|
| Local Authority | Shropshire |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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|
Aside from the fantastic range of facilities, including a hairdresser, dentist and seated exercise classes, the activities co-ordinator organises a schedule packed full with group and individual activities. These range from board games, indoor gardening, painting and flower arranging to day trips to local attractions, including Cadbury World in Birmingham, which is particularly popular! We offer a range of activities in our homes from craft to seated exercise. Each home has an activities co-ordinator, who decides on the timetable. Carers are encouraged to run activities for the residents so the activities vary depending upon the hobbies and interests. External providers are also encouraged (COVID allowing) to run activities in the home. |
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Is your boiler less than 15 years old? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you compost? | Yes |
| Our Pets |
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We encourage homes to introduce therapy pets. |
| Can You Bring Your Pet |
|---|
| No |
Tunstall Hall
Newcastle Road
Market Drayton
Shropshire
TF9 4AA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 3rd August 2022 |
| Last rated | 10th September 2022 |
| Current Report |
|
| Historic Reports |
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| Registration Date | 9th December 2010 |
| Service Provider | St Philips Care Limited, WV11 1ST |
Tunstall Hall Care Centre Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
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| Anglican Church, Catholic Church. |
| Nearby Services |
|---|
| Church, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Tunstall Hall Care Centre
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