Walstead Place Care Home

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Scaynes Hill Road
Haywards Heath
West Sussex
RH16 2QG

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Care Type Care Home
Care Category Residential | Respite
Availability Yes
Weekly Prices From £1,450.00
Regulator's Rating Good
Meet The Manager

Jacqueline Ferguson is Care Home Manager at Walstead Place Care Home.

"I have vast experience in the care sector. As a registered nurse with over 25 years of experience, mainly in elderly care, I have worked in nursing homes as a Registered Nurse and as a Home Manager. I have also worked as the Operations Area Manager for a large healthcare company. I came back to the role of Home Manager because I missed working in a care home.


My primary responsibilities are to provide quality care to all clients, oversee and maintain the smooth running of the business on a daily basis, and maintain standards in accordance with the regulations.


I enjoy my daily contact with residents, their families, and my Care Team. I also enjoy ensuring that the home can provide the appropriate care to all clients while maintaining their independence, privacy, and the right to choose."

Jacqueline Ferguson

Walstead Place Care Home in Haywards Heath, West Sussex, is a magnificent 19th-century country squire’s residence, sensitively converted to provide the highest standard of residential care for up to 43 elderly residents. The home is located in the quietly beautiful hamlet of Walstead, just a mile from Lindfield.

The home retains many fine period features, which are complemented by recent additions, including a magnificent new conservatory adjoining the substantial main lounge. The home itself is matched by its grounds, which include over two acres of rolling lawns, a rose garden, and a wonderful walled garden set against the backdrop of the beautiful West Sussex countryside.

In keeping with its outstanding location, Walstead Place’s staff work hard to provide the very best care. They were well-deserved finalists in the Care Team of the Year category at Caring Homes’ Delivering Excellence Awards.

We offer a full range of residential care support, including trial stays, short-stay and convalescent care, and long-term care. Residents are encouraged to bring important personal possessions to personalise their rooms.

The home is fully registered with the Care Quality Commission and has both ISO9001/2000 and Hospitality Assured accreditation.

Walstead Place operates an open visiting policy, enabling residents and their loved ones to visit at times convenient for them.

To learn more about this beautiful care home in Haywards Heath, book a visit today using this link.


Care Options We Can Provide
Support For Companionship, Convalescence, Palliative, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We've taken the appropriate steps to ensure the safety of residents

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Here are just some of the facilities offered at Aria Care's Haywards Heath care home:

  • Secure Entrance
  • Nurse Call System
  • Receptionist (Weekdays)
  • Visitors' Toilet
  • Hair Salon on-site
  • Private Dining Room
  • Assisted Bathroom
  • Assisted Shower Room
  • Lift
  • Quiet Lounge
  • Television Lounge
  • Conservatory/Orangery
  • Outdoor Terrace/Patio with Furniture
  • Dining Room(s)
  • Tray/Room Service
  • Self Serve Kitchenette
  • 24-Hour Snack Menu
  • Themed Food Events
  • Activity Timetable
  • Visiting Entertainment
  • External Trips
  • Hand Rails
  • Wheelchair Accessible
  • Hoists
  • Pets Allowed
  • Fire Alarm & Sprinkler System
  • Themed Reminiscence Lounge
  • Resolved Corridors (D)
  • In-House Head Chef
  • In-House Laundry
  • In-House Handyman
  • Visiting Library
  • Visiting Multi-Faith Clergy
  • Care Fee Planning Advisory Service
  • Daily Newspapers

Outdoor Facilities

  • Car Park
  • Extensive Grounds
  • Landscaped Garden
  • Greenhouses
  • Raised Beds (Gardening)
  • Vegetable Garden
  • Near Bus Stop
  • Bus Stop Outside
  • Historic/Listed Building
  • Urban Environment
  • Minibus Service
  • Fully Secure Garden
  • Visit Any Day or Time

Care Facilities

  • Nutrition Plan
  • Reminiscence Therapy
  • Physiotherapist (Visiting)
  • GP (Visiting)
  • Retained Registered General Nurse (RGN)
  • Visiting District Nurses
  • Daily Cleaning Service
  • In-House Laundry
  • Qualified Dementia Care Staff
  • Trained Dementia Care Staff
  • Registered Mental Health Nurse (Visiting)
  • Hospitality Assured Accreditation
  • Internal Quality Assurance Team
  • Individual Care Plan
  • Continence Advisory Service
  • Activities Co-ordinators

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
GP, Hairdressers, Lift, Minibus, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Seating, Secure Garden, Vegetable Plot, Wheelchair Friendly Access.

Description

Here are just some of the bedroom facilities on offer at Walstead Place Care Home:

  • En-Suite Emergency Call Point
  • Level Deck Shower
  • En-Suite Basin
  • En-Suite WC & Basin
  • En-Suite WC, Basin & Shower
  • Nursing Bed
  • Divan Bed
  • Double Aspect Rooms Available
  • Private Terrace/Patio From Bedroom
  • Private Balcony From Bedroom
  • Secure Patio Area
  • Television
  • Television with Freeview
  • Television with HD Freeview
  • Fully Furnished
  • Bring Your Own Furniture
  • Colour Contrast Switches (D)
  • Movement Alarm (D)
  • Window Limiters
  • High Contrast Walls, Carpets (D)
  • WC Visible From Bed (D)
  • Traditional Fixtures & Fittings (D)
  • Plants (D)
  • Easy Grip Door Handles

About Our Rooms
Number Of Rooms 43

Type Of Room
Shared Room, Single Room.

Room Features
Balcony, Furnished, Unfurnished.

Room Facilities
Alarm, Balcony, Catch up TV, Freeview TV, Private Patio, Sky/Cable TV.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,450.00

Funding Types
Local Authority West Sussex
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Lounge/Diner Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Our specialist group of activities coordinators at Walstead Place ensure that there is a range of mental, physical, and social activities for our residents to participate in and enjoy.

A packed schedule of games, activities, and trips means there is a social event to suit every resident's taste. Residents can enjoy a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.

Come and see what daily life is like at this much-admired care home by using this simple form to book a visit.


Activities At Home
Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Dancing, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Religious Services, Reminiscence, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions, Park, Shopping.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes
Our Pets

Cats and dogs are welcome in our centre (by arrangement), providing friendship and a special kind of therapy to our residents.


Can You Bring Your Pet
Yes

Scaynes Hill Road
Haywards Heath
West Sussex
RH16 2QG

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Outstanding
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 28th July 2022
Last rated 13th October 2022
Current Report

Walstead Place Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Walstead Place Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 4th July 2013
Service Provider Caring Homes Healthcare Group Limited, CO4 9YQ
Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Methodist Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Walstead Place Care Home

Walstead Place Care Home was given an overall rating of "Good" by the CQC in October 2022.
Walstead Place Care Home provides Residential and Respite care.
Walstead Place Care Home has 43 rooms.
Prices for Walstead Place Care Home start from £1,450.00 per week.
Walstead Place Care Home is owned by Aria Care.
Yes. Walstead Place Care Home does offer Residential care.
Yes. Walstead Place Care Home does offer Respite care.
No. Walstead Place Care Home does not provide care for people with Dementia.
Walstead Place Care Home comes under West Sussex.
Walstead Place Care Home accepts Local Authority clients.
Walstead Place Care Home accepts NHS Continuing Healthcare clients.
Jacqueline Ferguson is the manager of Walstead Place Care Home.

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