Whitby House
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99 Pooltown Road
Whitby
Ellesmere Port
Cheshire
CH65 7AE
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,235.00 |
| Regulator's Rating | Good |
Meet The Manager
Angela Earlam is Care Home Manager at Whitby House.
The home offers a warm, relaxing and homely environment and provides excellent care services in a bright and airy environment. The dedicated team work very closely with each of the residents and their families, to ensure personally tailored care plans are put in place. We are supported by the local multi-disciplinary health professionals to ensure we are providing the best possible care.
We pride ourselves in being part of the local community, our residents benefit from extra support visits from volunteers, religious visitors and students on work experience. Once you are part of our home we offer friendship and support to families when they are visiting residents, we continue to support even when residents are no longer with us. Whitby House staff believe our residents do not live in our workplace, we work in their home.
Whitby House care home is situated in the village of Whitby and a mile from Ellesmere Port town centre, we are a purpose-built home that providing outstanding nursing care for up to 36 elderly residents, Communal areas are all decorated and furnished to extremely high standards and residents are encouraged to bring important personal possessions to personalise their rooms.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care, Physiotherapy. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Cancer, Crohn's Disease, Epilepsy, Multiple Sclerosis, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Whitby House care home is situated in the village of Whitby and a mile from Ellesmere Port town centre, we are a purpose-built home that providing outstanding nursing care for up to 36 elderly residents, Communal areas are all decorated and furnished to extremely high standards and residents are encouraged to bring important personal possessions to personalise their rooms. The home offers a warm, relaxing and homely environment and provides excellent care services in a bright and airy environment. |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 40 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Shared Room, Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Nursing Fees From / Price Per Week | £1,235.00 |
| Funding Types | |
|---|---|
| Local Authority | Cheshire West and Chester |
| Region | North West |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Lounge/Diner
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
| Activities Are So Important |
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The professional Care Team encourage residents, families and friends to participate in our activities program and be involved as part of the team, our residents benefit from a broad range of activities, Residents are given the opportunity to live as full a life as possible whatever their ability. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Dancing, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
99 Pooltown Road
Whitby
Ellesmere Port
Cheshire
CH65 7AE
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Requires Improvement |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last rated | 5th December 2019 |
| Current Report |
|
| Historic Reports |
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| Registration Date | 26th March 2024 |
Whitby House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
|---|
| Bank, Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Whitby House
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