Whittington House Nursing Home
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58 Whittington Road
Cheltenham
Gloucestershire
GL51 6BL
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,458.00 |
| Regulator's Rating | Good |
Meet The Manager
Kirsty Hopton is Home Manager at Whittington House Nursing Home.
Kirsty is our Home Manager at Whittington House Care Home. Here's a little bit more about the home in her own words:
"I am passionate about adding value to peoples’ lives and as a Home Manager and Registered Nurse, I can achieve this by ensuring the residents at Whittington House Care Home get the best care possible with dignity, compassion and the support they may need.
"I am committed to working with people to foster a supportive environment for residents, their families and the care home team, whilst striving for high standards of care and wellbeing.
"When I am not in Whittington House I enjoy gardening, going to the theatre, reading and even some DIY."
Whittington House Nursing Home in Cheltenham, Gloucestershire is a modern, purpose-built home and provides residential, nursing and dementia care for up to 66 people. The home is situated in a residential location and backs onto private woodland.
Whittington House offers a full range of nursing, residential and dementia care support – including trial stays, short stays and convalescent care, as well as long-term care.
Our home environment is light and spacious with a warm and welcoming atmosphere. The wellbeing of our residents is at the heart of everything we do at Caring Homes, and our highly skilled, dedicated and passionate care teams work hard to exceed standards.
Virtual Tour
Whittington House
Whittington House Woodlands Suite
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Nursing Dementia / EMI, Palliative, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Aids, Cancer, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We will consistently apply infection control procedures and services that meet or exceed the requirements and expectations of our customers, actively pursuing continuous improvement through practices which enable each team member to do their job right the first time and every time. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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Designed by award winning architects DWA and shortlisted for a Pinders Design Award, Whittington House was purpose built to provide the highest standard of care and the best environment for our residents with spacious, light and attractive rooms, treatment facilities, beautiful gardens, private cinema, inviting relaxation areas, holistic therapy treatment rooms and a hair salon. When the weather is fine, our private woodlands and attractive sensory gardens offer a tranquil and welcome retreat. Internally, the home has a light, modern and welcoming ambience. Our recently refurbished ‘Woodlands Suite’ boasts ten private rooms withoutside access perfect for residents who enjoy both indoor comfort and outdoor freedom. To ensure that our highly skilled, professional nursing and healthcare team are supported to deliver continuity in every aspect of the care we provide, we liaise closely with local health practitioners to meet the specific needs of our residents and to ensure we provide the right care at the right time and their wishes and preferences are followed. To assist with rehabilitation, we can also arrange professional therapists for services such as physiotherapy, reflexology and other treatments. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Bar / Pub, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Cinema, Day Centre, GP, Hairdressers, Library, Lift, Physiotherapy. |
| Our Garden |
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| Communal Garden, Communal Patio, Greenhouse, Seating, Secure Garden, Sensory Garden, Summer House. |
| How 'Smart' Are We? |
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| Individual Heating Controls, Reduce Plastic Use. |
| Our Photos |
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| Description |
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All bedrooms are en suite, and interconnecting rooms are available on request. Our residents are encouraged to bring important personal possessions to help make their rooms their own and to create a homely atmosphere. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 66 |
| Number Of Ensuite Rooms | 66 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Unfurnished. |
| Room Facilities |
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| Alarm, Catch up TV, Freeview TV, Internet Access, Private Patio, Safe, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,458.00 |
| Nursing Fees From / Price Per Week | £1,604.00 |
| Residential Dementia Fees From / Price Per Week | £1,544.00 |
| Nursing Dementia Fees From / Price Per Week | £1,663.00 |
| Respite Fees From / Price Per Week | £1,658.00 |
| Funding Types | |
|---|---|
| Local Authority | Gloucestershire |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We monitor our food waste.
| Activities Are So Important |
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Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy. A packed schedule of games, activities and trips means there is a social event to suit every resident's taste. Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment. |
| Our Photos |
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| Timetables |
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| Whittington House Activity Sheet.pdf |
| Activities At Home |
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| Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Dancing, Exercise Class, Flower Arranging, Music Entertainment, Painting, Reminiscence, Themed Events, Visiting Entertainment. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
| Our Pets |
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Unfortunately, pets are not allowed at Whittington House. |
| Can You Bring Your Pet |
|---|
| No |
58 Whittington Road
Cheltenham
Gloucestershire
GL51 6BL
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 22nd September 2022 |
| Last rated | 11th November 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 26th September 2013 |
| Service Provider | Summerfield Medical Limited, CO4 9YQ |
Whittington House Nursing Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Church, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops. |
Frequently asked questions about Whittington House Nursing Home
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