Windsor House Care Home
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209 Wigan Road
Standish
Wigan
Greater Manchester
WN6 0AE
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Ffion Caunce is Home Manager at Windsor House Care Home.
Ffion has 18 years of experience in care, her passion has always been person-centred care and ensuring residents' needs are met. Ffion is an approachable person and is very easy to speak to and laid back.
Ffion's goal has always been to achieve a management position, and her passion for care has driven her to a rewarding management position at Windsor House.
She is very positive and leads by example, to deliver the highest standard of care possible.
Windsor House has been furnished and designed with luxury in mind. That spans everything from the ambient lounge and dining room to the large, green garden area. We want our guests to feel completely at home, with everything they need to maintain a high quality of life.
Located in the leafy suburbs of Standish, Windsor house provides a true home away from home for a thriving community of residents. The quaint 12-bedroomed home is full of character and situated within easy access and proximity to local amenities. Our home is staffed by a dedicated team of care experts, providing a specialist set of care services
Welcome to Windsor House
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Nursing Specialisms | Cancer, Crohns, Crohn's Disease, Depression, Diabetes, Heart Disease, Lung Disease, Pain Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 18 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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Windsor House: A home away from home, this 16 bed quaint home is located in the leafy suburbs of Standish specialising in residential care. The home is ideal for those looking for cosy and homely surroundings that benefit from a large lawned garden area. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Hairdressers, Lift, Physiotherapy, Smoking Area. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Reduce Plastic Use. |
| Brochures |
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| Millennium-Care-Homes-Brochure_Windsor-NEW-22.pdf |
| Our Photos |
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| Description |
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Bedrooms are luxury, with soft furnishings co-ordinated throughout and en-suite bathrooms as standard. Additionally, all guests have the reassurance of expert care at all times. Rooms are fitted with state-of-the-art nurse calling facilities, with hoists and profiling beds available for high-dependency guests. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 13 |
| Number Of Ensuite Rooms | 1 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Telephone Point. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | Wigan |
| Region | North West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
A la Carte
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
The expert care staff at Windsor House allow residents to live an independent life with the reassurance of specialist support at all times. Put simply, we want residents to maintain the high quality of life they’ve become accustomed to. During their stay, residents can enjoy a wide range of activities: Keep up with beloved hobbies like flower arranging, arts and crafts or even baking Get lost in a great book, or enjoy movies and games in our ambient lounge Stay active with adapted physical activities, sensory enrichment and mental stimulation Attend social events, fundraisers or just days out in the local surroundings |
| Our Photos |
|---|
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Park, Shopping Centre. |
| Our Pets |
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|
Br arrangement of the management |
| Can You Bring Your Pet |
|---|
| No |
| How We Help With Your Pet |
|---|
| Feeding. |
209 Wigan Road
Standish
Wigan
Greater Manchester
WN6 0AE
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 22nd January 2021 |
| Last rated | 12th March 2020 |
| Reports | |
| Registration Date | 3rd February 2011 |
| Service Provider | Mr Ghulam Haider, WN6 0AE |
4th February 2021 | Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Hospital, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Windsor House Care Home
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