Brooke House
Book a Visit
Brooke Gardens
The Street
Norwich
Norfolk
NR15 1JH
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Alison Lake is Manager at Brooke House.
"I began my journey with Kingsley over ten years ago. I progressed through the company and have recently become the home's manager. Hard work pays off, and I am proud to be the manager. Brooke is a beautiful home set in beautiful surroundings. The home has a calm and relaxing atmosphere, and the staff provide excellent care in a person-centred manner.
Out of work, I enjoy spending time with my family and going for walks."
Enjoy the highest-quality residential and specialist respite care at Brooke House, located in the peaceful village of Brooke between Norwich and Bungay.
Brooke House, built as the stately family home of Eric Mackintosh, son of the founder of the Mackintosh chocolate empire, has four acres of scenic gardens offering spectacular views of the south Norfolk countryside.
The home has a warm and friendly atmosphere and is well-appointed with private rooms, suites, spacious, pleasant common areas, dining rooms, and lounges. It has been carefully and tastefully modernised to provide exceptional care in a genuinely homely environment.
Use this form to schedule a visit to learn more about life in this warm and welcoming South Norfolk care home.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 40 |
| Our Building and Facilities |
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Within Brooke House, you will see many decorated hallways with interesting items hanging on the walls. This helps spark memories and good emotions for those with dementia and encourages conversation between residents. You may also see signs to direct the residents to rooms and bathrooms to help prevent them from becoming lost or confused. Use this ' book a visit ' form to find out more about how Brooke House could benefit you or your loved one. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Brooke House can accommodate up to 35 people requiring residential or specialist dementia care. The central accommodation offers 19 spacious single rooms and one double room, all with en-suite facilities. Brooke House also offers a purpose-built specialised dementia care unit called Brookefield. The 'Brookefield' wing has 14 ground-floor rooms, which have additional specialist features for residents who need a little extra help and support. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 35 |
| Number Of Ensuite Rooms | 34 |
| Type Of Room |
|---|
| Double Room, Single Room. |
| Room Features |
|---|
| Furnished, Unfurnished. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | Norfolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
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Our goal at Brooke House care home is for all our residents to feel relaxed and happy. We understand that everyone is unique, so we assess each resident individually and organise activities around them, allowing them to choose whether to join in or not. We have moved away from a scheduled programme of activities and instead have many meaningful mini-activities throughout the day. These are based on individuals’ likes and are used to enhance well-being. Our residents enjoy all kinds of activities, from baking and painting to flower arranging and gardening, and they always look forward to entertainers' visits. We love to invite people from the local community into our home for events such as our summer barbecue and our memorable craft fair.
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| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions, Shopping. |
Brooke Gardens
The Street
Norwich
Norfolk
NR15 1JH
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 4th May 2023 |
| Last rated | 9th June 2023 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 19th January 2011 |
| Service Provider | Regal Healthcare Properties Limited, NR32 1QS |
Brooke House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Church, Pub, Restaurant, Shops. |
Frequently asked questions about Brooke House
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