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Warwick Drive
Hindley
Wigan
Lancashire
WN2 4DT

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Regulator's Rating Good
Meet The Manager

Ben Lee is Home manager at Ash Tree House.

Ben has now stepped up to be our acting manager at Ashtree House. He was previously the home's Care Manager.

Ben Lee

Ash Tree House in Hindley, Wigan, has everything you would expect from a care home and more. It has a cosy atmosphere and attractive decor, along with landscaped and freely accessible garden areas.

All 60 bedrooms at Ash Tree House Care Home have en-suite wet rooms with toilets, which enable our carers to deliver dignified and person-centred care. We aim to promote independence among our residents, and these facilities allow us to do so. Residents also have a choice of luxurious assisted bathrooms.

Part of the award-winning Ideal Carehomes group, Ash Tree House Care Home was rated 'Outstanding' in the 'Responsive' section of its 2019 Care Quality Commission (CQC) report. Overall, the CQC rated Ash Tree House Care Home 'Good'.

Book a Visit to Ash Tree House: Experience Exceptional Residential & Dementia Care in Wigan

The best way to rate a care home, though, is to see it for yourself. Why not book a visit to Ash Tree House? We'd love to show you around. 

Ideal Carehomes is proud to have been awarded Large Residential Care Provider at the Laing Buisson Awards 2022.


Ideal Care Homes
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Choosing the right Carehome
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Blossoming Friendships at Ideal Carehomes
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Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Independent Living, Personal care, Rehabilitation, Support for Couples.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Electronic Medication Management.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Introducing Fresh Living - A New Level of Infection Control. In addition to the high standards of hygiene and cleanliness already in place within our homes, Ideal Carehomes has successfully launched an initiative called ‘Ideal Fresh Living’. This renewed focus towards infection control is our direct response to the COVID-19 pandemic.
From the frequent sanitising of all surfaces to frequent deep cleans and the hiring of extra staff to manage cleanliness, Fresh Living instills in our residents and their relatives a sense of safety and protection against the risk of infection. Each Home Manager and Regional Director perform regular routine audits to ensure that our high standards of sanitation are met.
Our modern, purpose-built care homes provide the perfect environment to implement natural ventilation into daily life. Large social areas along with spacious bedrooms and en-suite facilities allow plenty of personal space for each resident.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Admission The provider assured the regulator that it was admitting people safely to the service.
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Premises The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises.
safe-tick Shielding The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Staffing The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed.
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space

The well-being of the residents is a priority and nothing is more important than keeping them in touch with family and friends in any way possible. Ideal Carehomes are pleased to return to a more relaxed visitor structure as there will be no limit on the number of visitors that residents are able to welcome. Our outdoor spaces and the dedicated social room continue to be available and will be used if necessary for family visits.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

No, our care home does not provide a telephone in residents’ rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Contract
Resident Contract nov 22 ich 1_1.pdf
Our Building and Facilities

Ash Tree House has all the finishing touches you would expect from a warm and welcoming home, with cosy fire places, attractive décor and freely accessible, secure gardens.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Hairdressers, Library, Lift, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls.

Brochures
Ash Tree House e-brochure.pdf

Our Photos

Description

All 60 bedrooms at Ash Tree House care home have en-suite wet rooms. Each room also has a flat-screen TV, DVD player, mini fridge, and Wi-Fi fitted as standard.

Learn more by using this simple form to book a visit.


About Our Rooms
Number Of Rooms 60
Number Of Ensuite Rooms 60
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Air Conditioning, Freeview TV, Fridge, Internet Access, Wifi.

Funding Types
Local Authority Wigan
Region North West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon Ideal Dining.pdf
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We have a waste management system.

Pink tick icon We use locally sourced and locally grown or reared food.

Activities Are So Important

Thanks to our fun and diverse activities program, no two days are the same at Ash Tree House. All scheduled activities are planned with residents in mind, based on their likes and interests, to ensure something for everyone. Residents might enjoy sketching in the landscaped gardens, socialising at a local coffee morning, or participating in the lounge's live entertainment.

Get a taste of daily life at this thriving Wigan care home using this simple book-a-visit link.


Our Photos

Timetables
Ideal Activities.pdf

Activities At Home
Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Shopping, Shopping Centre, Theatre.
Our Pets

Pets are allowed at the Manager's discretion


Can You Bring Your Pet
Yes

Warwick Drive
Hindley
Wigan
Lancashire
WN2 4DT

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Outstanding
Effective Good
Inspection Reports
Last inspected 8th March 2021
Last rated 17th May 2019
Current Report

Ash Tree House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Ash Tree House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 23rd June 2014
Service Provider Ideal Carehomes (Number One) Limited, LS25 2DY
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Ash Tree House

Ash Tree House was given an overall rating of "Good" by the CQC in May 2019.
Ash Tree House provides Residential, Dementia and Respite care.
Ash Tree House has 60 rooms.
Ash Tree House is owned by Ideal Carehomes.
Yes. Ash Tree House does offer Residential care.
Yes. Ash Tree House does offer Respite care.
Yes. Ash Tree House does provide care for people with Dementia.
Ash Tree House does not accept Local Authority clients.
Ben Lee is the manager of Ash Tree House.

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