Pendle Brook Care Home
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2 Haworth Street
Oswaldtwistle
Accrington
BB5 3EA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £950.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Kelly Gough is The Home Manager at Pendle Brook Care Home.
Kelly has worked in social care for over 17 years. She started off as a care assistant in a nursing home and worked her way up, from being a care assistant she became a senior before moving on to become a unit manager then finally a home manager.
Kelly has completed her NVQ2, NVQ3, Level 3 in management and Level 5 in management.
Oswaldtwistle is Kelly's home town meaning she's 'only a couple of minutes away should the staff/home need me'.
Pendle Brook is a specialist residential and residential dementia care home based in the small town of Oswaldtwistle on the border of Accrington. Purpose-built with special consideration to those living with dementia, our care home is spacious yet warm and welcoming and has been specifically designed to minimise the stress and confusion often associated with dementia. For example, the wide corridors and abundant communal areas make it easy to stroll around and enjoy the space, while intentional use of colour and pictures aids orientation.
The home is perfectly situated within the local Oswaldtwistle community, with just a short walk to local pubs, the Civic Arts Centre and Theatre, Rhyddings Park, the famous Oswaldtwistle Mills shopping village and garden centre… and a rather tempting fish and chip shop! There is also a bus stop just outside the home for trips further afield.
Pendle brook
Pendle Brook Tour
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, High Dependency, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Electronic Medication Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We ask that all visitors to Pendle Brook continue to follow the government guidelines when planning their visit. We will continue to do everything we can to keep those we care for, and their families, as safe as possible, while receiving an exceptional level of care. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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The 50 private, ensuite bedrooms are located across three floors, with lift and stair access to each floor. Our ‘deluxe’ rooms on the first and second floors are beautifully decorated and furnished with everything you would expect including stylish furniture, quality flooring, flat screen TV, and co-ordinating curtains, walls and bedding. On the ground floor, our ‘premium’ rooms go that little bit further with larger beds, luxurious bed linen, bespoke furniture and beautiful feature wallpaper. Whichever option you choose, we know you’ll be more than pleased. With 3 lounges and 4 quiet rooms there are plenty of options when it comes to choosing where to meet friends or relax. There is also a large activity room and our own café serving coffee, tea and wonderful homemade cakes. The enclosed garden is really rather special too. Landscaped, with a lovely terrace and gazebo, it’s the perfect place to take afternoon tea or entertain visitors. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 1 Jan 2019 |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Coffee Shop, Hairdressers, Library, Lift, Minibus, Overnight Guest Stay. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Electronic Visitor Register, Solar Panel Heating. |
| Brochures |
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| Pendle-Brook-Brochure-WEB.pdf |
| Our Photos |
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| Description |
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The 50 private, ensuite bedrooms are located across three floors, with lift and stair access to each floor. Our ‘deluxe’ rooms on the first and second floors are beautifully decorated and furnished with everything you would expect including stylish furniture, quality flooring, flat screen TV, and co-ordinating curtains, walls and bedding. On the ground floor, our ‘premium’ rooms go that little bit further with larger beds, luxurious bed linen, bespoke furniture and beautiful feature wallpaper. Whichever option you choose, we know you’ll be more than pleased. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 50 |
| Number Of Ensuite Rooms | 50 |
| We offer these types of ensuite rooms: WC and Basin, Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Internet Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £950.00 |
| Residential Dementia Fees From / Price Per Week | £950.00 |
| Funding Types | |
|---|---|
| Local Authority | Lancashire |
| Region | North West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Café
Lounge/Diner
Restaurant
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Specialities |
Home style cooking using seasonal, fresh ingredients.
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
4 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
| Activities Are So Important |
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The choice of activities on offer at Pendle Brook is almost endless. Photography, baking, trips to the seaside, park walks, crafts, massage, cinema, theatre…and more. We’re very much open to suggestions too. And for those with green fingers (or even those without!) there is always the option for a spot of gardening, tending the beautiful flowers and shrubs in our raised flower beds or growing vegetables to enjoy with lunch or an evening meal. Family members are also very welcome to join in with the activities here. In fact, the more the merrier! |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
| Our Pets |
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We're very happy to welcome fish, birds and any furry friends to come and live with their owners, all on a case-by-case basis. |
| Can You Bring Your Pet |
|---|
| Yes |
| How We Help With Your Pet |
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| Feeding, Sanitation, Walking. |
| We Welcome |
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| Birds, Cats, Dogs, Others (subject to review). |
2 Haworth Street
Oswaldtwistle
Accrington
BB5 3EA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
| Inspection Reports | |
| Last inspected | 30th June 2022 |
| Last rated | 14th September 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 23rd May 2019 |
| Service Provider | RochCare (UK) Ltd, OL16 1SB |
Pendle Brook Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Chemist, Garden Centre, Hospital, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Pendle Brook Care Home
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