Care Type | Care Home |
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Care Category | Residential | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,100.00 |
Regulator's Rating | Good |
Ruth Halls is Home Manager at Ashlyn Care Home.
I started working at Ashlyn Care Home on 1st March 2021. I have been a qualified Nurse for 32 yearsI love seeing people thrive in our care. It’s especially rewarding to witness people regaining their independence and hearing positive comments from themselves and their families. My team at Ashlyn Care Home are an incredible bunch, very hard working and, always put the people we care for first. I’m incredibly honoured to call these people my colleagues. Caring for people has always been my passion, but when I started, I wasn’t sure where it would take me. It’s certainly been a journey, but I wouldn’t change it for the world.
Ashlyn is a 60-bed, purpose-built Care Home, with a warm and friendly atmosphere, set in the heart of Harlow. Recently modernised, Ashlyn provides residential care for older people and people with dementia and high dependency needs.
It is only natural for all of us to want the very best for those we love as they get older. Life at home can become increasingly more challenging and difficult to manage as the years pass, particularly if someone is trying to cope with Dementia. The decision to look at residential care can be extremely hard to make and, for many, a deeply emotional one. However, should you decide this is the right choice to make for your relative or friend, we will be there to help you every step of the way.
The friendly faces, homely facilities and comfortable, modern accommodation at Ashlyn Care Centre will make the transition much easier. We provide residential, respite and palliative care for older people, including those with Dementia. Our professional and experienced Care Staff are committed to ensuring that the people who use our services live as independently as possible and continue to live life to the full. Here at Ashlyn Care Centre, we provide a personal service which respects and values individuals.
Care Options | We Can Provide |
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Support For | Companionship, End of Life, Independent Living, Palliative, Personal care, Support for Couples. |
Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Medication | By Mouth. |
Nursing Specialisms | Cancer, Depression, Diabetes, Epilepsy, Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness. |
Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. | |
View the provider’s latest Inspection Reports. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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60 |
LGBTQ Welcome |
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Yes |
Our Building and Facilities |
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Our Centre has been specially designed to provide maximum comfort, convenience and stimulation for the people who live there. We have a hairdressing salon, a variety of attractive lounges and dining rooms, and some lovely outdoor spaces for sitting and enjoying time with friends and family. People are encouraged to plan their own daily activities, as they would in their own homes, and dine in their chosen locations. To receive visitors, we have relaxing quiet rooms, as well as our pretty gardens, where family and friends can be entertained whenever they visit. Light refreshments are always on offer for these occasions. |
Is Our Home Purpose Built |
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Yes |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Beauty Salon, Chiropodist, Coffee Shop, GP, Hairdressers, Lift, Optician, Overnight Guest Stay, Smoking Area. |
Our Garden |
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Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Combined Heat & Power (CHP), Electronic Visitor Register, Interactive Digital Touch Table. |
Our Photos |
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Description |
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Our bedrooms, some with en-suites, are beautifully decorated and ready for people to add their own personal touches. Life can be confusing at the best of times, yet even more so when it involves moving away from home where special memories have been formed. For this reason, we encourage everyone to personalise and decorate their bedrooms with small items of furniture and treasured objects, to provide comfort and familiarity in their new surroundings. |
About Our Rooms | |
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Number Of Rooms | 60 |
Number Of Ensuite Rooms | 23 |
Type Of Room |
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Double Room, Single Room. |
Room Features |
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Furnished, Unfurnished. |
Room Facilities |
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Internet Access, Telephone Point, Wifi. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,100.00 |
Residential Dementia Fees From / Price Per Week | £1,100.00 |
Respite Fees From / Price Per Week | £1,100.00 |
Funding Types | |
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Local Authority | Essex |
Region | East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Lounge/Diner |
Dining Styles | Hot Trolley Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
Residents can get involved in the growing of food and/or ingredients on site.
Activities Are So Important |
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At Ashlyn, we have our own Activities Coordinator who takes the time to discuss hobbies and interests with residents and relatives. She devises individual activity programmes as well as group activities to suit individual needs. A full programme of events is displayed clearly in each unit. Our local community plays a vital key role with visits from various churches, and schools. Representatives of different denominations visit to meet everyone’s religious and spiritual needs. We like to celebrate special occasions at Ashlyn, for example, our Residents’ Birthdays, Christmas, Easter, Halloween, Valentines day and Mothers Day. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
Activities Outside Our Home |
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Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
Can You Bring Your Pet |
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Yes |
Vicarage Wood
Harlow
Essex
CM20 3HD
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 1st November 2023 |
Last rated | 9th December 2023 |
Current Report |
Ashlyn Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Ashlyn Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 24th November 2010 |
Service Provider | Ashlyn Healthcare Limited, EC1R 5HL |
Transport |
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Bus Stop nearby, Car Park, Train Station nearby. |
Places of Worship |
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Anglican Church. |
Nearby Services |
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Bank, Chemist, Church, Garden Centre, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
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