Mulberry House
Book a Visit
Lower Brimley
Bovey Tracey
Newton Abbot
TQ13 9JS
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,100.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Helen Hulme is Registered Manager at Mulberry House.
Helen has worked in the Care sector for 30 years. Starting from Care Assistant and moving all the way to Manager. She qualified as a Registered Manager 22 years ago, which was always her chosen dream. Throughout these years, Helen gained experience in various settings. To name a few, she had roles such as a Commissioning Manager, Intermediate and Reablement Manager and always took pride in supporting local authority and the private sector. She has managed several homes, including Nursing, Mental Health, Palliative Care, Dementia and Residential. After several years of hard work in London, Helen decided to move to Devon. She enjoys spending her time with her big family. Helen has three sons, four beautiful grandchildren and rescue dog Archie who has been welcomed at Mulberry House by residents and staff.
Mulberry House is a residential and dementia care home situated in the quaint little town of Bovey Tracey, on the edge of Dartmoor. The newest addition to the Buckland Care family, it opened in July 2019 and has been newly renovated and interior designed throughout.
Many of the bedrooms benefit from beautiful countryside views.
Residents will not only be supported with personal care but our devoted staff will take over all the everyday tasks of laundry, cooking, gardening and housekeeping, allowing the residents more time to relax and enjoy themselves in a comfortable and safe environment.
Mulberry House Residential Home
Virtual Tour
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Learning Disability (ALD), Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Mulberry House has several zones, some have features which form part of the original architecture and others are new extensions, allowing us to cater to both traditional and modern tastes. As well as a light and airy dining room, there are 3 lounges all with different themes: Dartmoor Library, Brimley Vale Tea Room and The Aviary. Dartmoor Library is a traditional style, cosy lounge – the perfect place to go to relax and read a book. Brimley Vale Tea Room is our bright, social lounge with a tea and coffee machine and daily fresh cakes; an ideal area to entertain guests. The Aviary is our tranquil living room full of foliage and calming green tones.
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| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Coffee Shop, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Mulberry House has 42 bedrooms on the ground and first floors. All are wheelchair accessible and all have ensuites. There are a range of rooms you can choose from, some with access to the terrace, some with beautiful views, and whether you prefer to be in a peaceful part of the house or in the midst of all the action, we will find you your perfect room. There are a few select suites in the house which are very spacious and could accommodate a couple if desired. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 42 |
| Number Of Ensuite Rooms | 42 |
| We offer these types of ensuite rooms: WC and Basin, Wet Rooms. | |
| Type Of Room |
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| Double Room, Single Room. |
| Room Features |
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| Balcony, Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Freeview TV, Internet Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,100.00 |
| Funding Types | |
|---|---|
| Local Authority | Devon |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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The activities schedule has been carefully put together to include activities for everyone. Activities take place every weekday and over some weekends. Regular events are held to mark special celebrations which we encourage all relatives and friends to join us for. Keep an eye on our website and Facebook page for details! We also have frequent outings to local areas of interest and trips into town in small groups for those who are able. If any resident has a special request for an outing or activity, we will do our very best to make it happen! |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Partial |
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Do you use eco-friendly cleaning products? | Yes |
Energy reduction and renewable energy usage
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Do you have a biomass boiler? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
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Do you compost? | Yes |
| Our Pets |
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Pets are considered on a case by case basis at the discretion of the manager. |
| Can You Bring Your Pet |
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| Yes |
| We Welcome |
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| Birds, Cats, Dogs, Others (subject to review), Rabbits, Reptiles. |
Lower Brimley
Bovey Tracey
Newton Abbot
TQ13 9JS
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 17th June 2022 |
| Last rated | 23rd July 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 20th July 2018 |
| Service Provider | Buckland Care Limited, BH14 8JT |
Mulberry House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Car Park, Car Park on-site. |
| Places of Worship |
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| Anglican Church, Catholic Church. |
| Nearby Services |
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| Church, Garden Centre, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops. |
Frequently asked questions about Mulberry House
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