Highfield House
Book a Visit
St Bees Road
Whitehaven
Cumbria
CA28 9UB
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,000.00 |
| Regulator's Rating | Good |
Everyone should have the opportunity to live a healthy, active and fulfilling life and we believe that this isn’t something that should change with age. However, when physical/cognitive challenges mean it becomes impossible for someone to stay in their normal home, we welcome them to ours. At Kirklands Care Group, we are dedicated to maintaining our resident’s quality of life, whether this is low-level day-to-day support or specialist Dementia care.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
At Highfield House Home we aim to provide the finest nursing care for our Residents. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Bar / Pub, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Day Centre, Lift, Stairlift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
|---|
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Highfield House offers a range of 67 beautifully furnished rooms, all coming with a telephone and TV point. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 67 |
| Number Of Ensuite Rooms | 67 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Telephone Point, Wifi. |
| Our Photos |
|---|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,000.00 |
| Funding Types | |
|---|---|
| Local Authority | Cumberland |
| Region | North West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
|
| Dining Styles |
Hot Trolley
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
We firmly believe that the body and the mind are very closely linked and that keeping the body active, even for those who are perhaps less mobile than they once were, can also do wonders for their state of mind. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
St Bees Road
Whitehaven
Cumbria
CA28 9UB
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 10th September 2019 |
| Last rated | 18th October 2019 |
| Reports | |
| Registration Date | 7th January 2011 |
| Service Provider | Haven Care Centres Limited, CA28 9UB |
18th October 2019 | Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops. |
Frequently asked questions about Highfield House
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