The Grove Residential Home

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,167.00
Regulator's Rating Outstanding
Meet The Manager

Sharon Tucker is Registered Manager at The Grove Residential Home.

Sharon started her career in care in 1997 as a domestic worker at a care home. She progressed from care assistant to senior carer and deputy manager before the home closed in 2000. Subsequent experience delivering home care in the community gave her another perspective on the challenges facing the care sector before she joined The Grove as a senior carer in 2013. Since then, she has developed her career from team leader to deputy manager and, upon completing her Level 5 qualifications, registered manager.

Sharon Tucker

Conveniently located in the heart of Winterbourne, Bristol, The Grove Residential Home is a specialist dementia care centre rated “Outstanding” by the Care Quality Commission. With 35 private rooms, the home offers exceptional comfort.

The Grove opened in 1990 and has been providing exceptional care ever since. It occupies a beautifully restored 19th-century coach house in the heart of the charming South Gloucestershire village of Winterbourne, where it enjoys an outstanding local and national reputation.

Dementia care is a highly specialised area, and our well-trained team is vastly experienced in delivering the appropriate care, even in the face of what can often be very challenging behaviours. Compassion, empathy, and patience are key to effective care, and our staff have been hand-picked for these qualities, not to mention a ready smile.

Find out more by making a personal visit using this simple online form.


Care Options We Can Provide
Support For Companionship, Convalescence, Daily Respite Care, End of Life, Mental Healthcare, Palliative, Personal care, Support for Couples.
Disability Support Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Agitation / Restlessness, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Admission The provider assured the regulator that it was admitting people safely to the service.
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Staffing The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Our Building and Facilities

With period features and character in abundance, The Grove offers a charming setting which is as homely as it is comfortable.

While care settings can tend to be clinical, great efforts have been made to ensure The Grove offers home-from-home comforts and a warm, welcoming ambience. By successfully maintaining this homelike atmosphere, residents are at greater ease, keeping environmental stress factors as low as possible.


A great deal of thought has also gone into minimising disorientation, with helpful wayfinding, welcoming communal areas, and distinct, recognisable landmarks at every turn. Behind the original coach house and enclosed by other building wings, a secure, dementia-friendly courtyard garden offers a safe, tranquil outdoor space, perfect for rest and relaxation in warmer weather.

Find out more about this outstanding Bristol care home with a personal visit.


Is Our Home Purpose Built
No

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Coffee Shop, Day Centre, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Our Photos

Description

Beautifully restored and redecorated, many of the 35 private bedrooms at The Grove Care Home enjoy the period features and character of the original building. As a result, they offer authentic comfort and charm, where residents can feel very much at home.

Residents are welcome to bring their own furniture and personal effects, which can create a stronger sense of home and a welcoming familiarity that can be profoundly reassuring.

33 rooms have en suite bathrooms, and two additional high-dependency rooms have access to specially equipped bathroom facilities.


About Our Rooms
Number Of Rooms 36
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,167.00

Funding Types
Local Authority South Gloucestershire
Region South West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte

A critical component for good health.

Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

More than any other category of elderly care, dementia calls for sensitively designed and well-planned activities that engage the mind and body.

At The Grove Residential Home, in addition to activities within the home such as arts and crafts, gardening, cooking, singing and armchair aerobics, regular excursions provide an opportunity to enjoy the local area in a safely managed way. Again, the aim is to encourage well-being and joy, to which our activities programme makes an important contribution.

Learn more about daily life in this outstanding Winterbourne Care Home by arranging a personal visit with the manager.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Do you use motion sensors? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

88 High Street
Winterbourne
Bristol
BS36 1RB

Regulator: CQC

Current Ratings
Overall Outstanding
Safe Good
Well Led Outstanding
Caring Good
Responsive Outstanding
Effective Good
Inspection Reports
Last inspected 2nd December 2020
Last rated 25th July 2018
Current Report

The Grove Residential Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

The Grove Residential Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 15th March 2011
Transport
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church, Mosque, Synagogue.

Nearby Services
Bank, Chemist, Church, Garden Centre, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about The Grove Residential Home

The Grove Residential Home was given an overall rating of "Outstanding" by the CQC in July 2018.
The Grove Residential Home provides Residential, Dementia and Respite care.
The Grove Residential Home has 36 rooms.
Prices for The Grove Residential Home start from £1,167.00 per week.
The Grove Residential Home is owned by Allegra Care.
Yes. The Grove Residential Home does offer Residential care.
Yes. The Grove Residential Home does offer Respite care.
Yes. The Grove Residential Home does provide care for people with Dementia.
The Grove Residential Home comes under South Gloucestershire.
The Grove Residential Home accepts Local Authority clients.
The Grove Residential Home does not accept NHS Continuing Healthcare clients.
Sharon Tucker is the manager of The Grove Residential Home.

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