Norwood House
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Littlemoor Road
Middleton Moor
Saxmundham
Suffolk
IP17 3JZ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,485.00 |
| Regulator's Rating | Good |
Meet The Manager
Jose Simoes is Manager at Norwood House.
I bring over a decade of experience in leadership and management within the health and social care sector. Holding a Level 7 qualification in Leadership and Management, I am deeply committed to delivering high-quality care while ensuring compliance with CQC standards and health and social care regulations.
I have extensive experience in managing care services, particularly supporting residents with dementia and various mental health conditions. My passion lies in creating a safe, supportive, and enriching environment for both residents and staff, ensuring that Norwood House operates to the highest standards of care and professionalism.
With a strong focus on staff development, operational efficiency, and person-centered care, I strive to enhance the well-being of residents while maintaining a positive and motivated team. My in-depth knowledge of regulatory requirements and best practices in care management enables me to lead with confidence and compassion.
Norwood House is a former farmhouse situated in the peaceful surroundings of Middleton Moor. Our house boasts beautiful views of five acres of parkland, a sun terrace and bandstand. Inside you’ll find all the comfort and up to date equipment that’s needed.
We treat each of our guests as individuals, tailoring care to their personalities. We know the importance of connecting with the person’s past life – what did they do for a job, who are their family and what makes them happy. What the person is doing or saying now could be significant to something that has happened in the past, so to be able to connect to the person it’s crucial that the staff know the persons past in detail.
The care we provide is nothing short of complete and we only ever have our guests well being at the front of our minds.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
Norwood House Care Home is committed to maintaining the highest standards of safety for both staff and residents. In addition to stringent infection control measures, the home regularly conducts staff training on health and safety protocols, ensures thorough cleaning and sanitization of all areas, and implements strict visitor guidelines. They also provide residents with regular health check-ups, and offer mental well-being support to both residents and staff. By continuously monitoring health updates and adapting protocols as needed, Norwood House remains dedicated to creating a secure and supportive environment for everyone. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
We’re pleased to say that the extension and renovation of Norwood House is complete, our guests have made the move and are all thoroughly enjoying their new environment. There are three air conditioned lounges at Norwood House for residents and their families to enjoy. There are quiet areas which offer a more intimate feel. The dining rooms are large and spacious and can seat up to 90 which enables resident’s family and friends to dine with them. |
| Is Our Home Purpose Built |
|---|
| Yes |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Description |
|---|
|
We have room for 71 guests and each of our rooms come with en suite bathrooms, of course our home is fully wheelchair accessible. Norwood house also has facilities to accommodate couples who wish to enjoy our care and stay together. We offer short stays for those that wish to try our care before joining us. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 71 |
| Number Of Ensuite Rooms | 71 |
| Type Of Room |
|---|
| Shared Room, Single Room. |
| Room Features |
|---|
| Furnished, Step Free Access. |
| Room Facilities |
|---|
| Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,485.00 |
| Funding Types | |
|---|---|
| Local Authority | Suffolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
| Activities Are So Important |
|---|
|
We have an imaginative and creative 24 hour programme of activities for the residents to participate in. Our life skills area and programme encourages residents to participate in every day events. |
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
|
Do you use LED light bulbs? | Yes |
|
Are your windows double glazed? | Yes |
|
Do you have an EPC rating? | Yes |
|
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
|
Do you monitor your waste? | Yes |
|
Do you train your team on recycling practices? | Yes |
|
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
|
Do you measure your energy consumption? | Yes |
Using digital rather than paper based processes
|
Do you use digital payslips? | Yes |
|
Do you use online rotas? | Yes |
|
Do you use digital care plans? | Yes |
Littlemoor Road
Middleton Moor
Saxmundham
Suffolk
IP17 3JZ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 20th April 2023 |
| Last rated | 18th May 2023 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 30th December 2010 |
| Service Provider | County Care Homes Limited, CO9 3LU |
Norwood House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Church, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Norwood House
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