Willows Care Home
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Inadequate |
Meet The Manager
Laura Blythe is Manager at Willows Care Home.
Established in 1994 and experts in dementia care, the Willows is a family run care home located in Blacon, a residential area in the City of Chester. The motto of the home is “Care with Dignity”. The staff at the home pride themselves in consistently maintaining this excellent standard. It drives every aspect of our approach to meet the everyday needs of the people that we care for.
The Willows offers permanent Residential, Nursing and Dementia Care services. Respite care is available for people who need a period of recuperation, or to allow whoever is usually providing care to take a break.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
The building and grounds are fully wheelchair accessible. There are 73 bedrooms, five lounges, a dining room, two conservatories and a sensory room. All bathrooms are purpose built and designed to facilitate everybody’s transfer and mobility needs. |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Our Photos |
|---|
| About Our Rooms | |
|---|---|
| Number Of Rooms | 73 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Step Free Access. |
| Room Facilities |
|---|
| Internet Access, Wifi. |
| Our Photos |
|---|
|
| Funding Types | |
|---|---|
| Local Authority | Cheshire West and Chester |
| Region | North West |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
|
The important contribution that group and individual activities can make in creating a stimulating and enjoyable living environment is appreciated at the Willows. |
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Pet Therapy, Reminiscence, Singing, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
Nevin Road
Blacon
Chester
Cheshire
CH1 5RP
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Inadequate |
| Safe | Requires Improvement |
| Well Led | Inadequate |
| Caring | Requires Improvement |
| Responsive | Inadequate |
| Effective | Requires Improvement |
| Inspection Reports | |
| Last inspected | 19th October 2023 |
| Last rated | 10th February 2024 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 18th January 2011 |
| Service Provider | Mr Naveed Hussain & Mr Mohammad Hussain & Mrs Anwar Hussain, WN1 2DN |
Willows Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Cathedral. |
| Nearby Services |
|---|
| Church, Golf Club, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Willows Care Home
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