Belong Newcastle-under-Lyme
Book a Visit
65 Lower Street
Newcastle-under-Lyme
Staffordshire
ST5 2RS
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,415.00 |
| Regulator's Rating | Good |
Meet The Manager
Josephine Mollison is General Manager at Belong Newcastle-under-Lyme.
Josephine started her career at working at our Belong Crewe village. Her expertise in leadership and mentoring meant she quickly developed into the role of Senior Support Worker and then Lead Senior Support Worker.
Her passion for caring for and supporting people living with Dementia resulted in her contribution to the village's success in achieving the rating of ‘Outstanding’ by the Care Quality Commission.
Josephine has supported various Belong villages in Lead Support roles over the past couple of years before being appointed Support Manager at Belong Newcastle-under-Lyme.
She holds a Level 5 qualification in Leadership and Management in Health and Social Care and was given the Dementia Champion Award at Belong's 2020 Champion Awards ceremony.
Josephine strives to champion person-centred care, high standards of quality care, and positive well-being.
The Belong Newcastle-under-Lyme care home provides 24-hour nursing and dementia care for 72 residents in six households, 28 apartments for independent living, and a range of community facilities.
Belong households represent a radically different alternative to conventional care homes. With a maximum of 12 residents per household, they provide a family atmosphere where people can build lasting relationships with staff and other residents.
Our specially trained support and nursing staff at Belong are available 24/7 to help individuals with dementia and residents who require clinical care.
To learn more about the services and facilities available at this unique Staffordshire care home, use this simple contact form to book a visit.
Belong Newcastle-under-Lyme
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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With the worst of the pandemic behind us, we are delighted to be open to the public once more and to see our villages gradually returning to the vibrant community hubs we have always known. Nonetheless, we remain mindful of the risks that Covid-19 continues to present, and a number of safety measures are in place to ensure robust infection prevention and control. These are regularly reviewed by our Covid-19 steering group to ensure that our practice is up-to-date and consistent with current levels of risk. Robust infection prevention and control measures |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 55 |
| LGBTQ Welcome |
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| Yes |
| Contract |
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| Belong Household Contract (except Macclesfield & Morris Feinmann).pdf |
| Our Building and Facilities |
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Belong Newcastle-under-Lyme has an extensive village centre, including a bistro, exercise studio, and therapy room. It also has a unique Heritage Gallery housed in the historic Grade II-listed building that has been distinguished throughout the years as Samuel Bell's Pottery. Its facilities include Samuel Bell’s Tea Room, The Reminiscence Lounge, The Old Pomona Inn, a library, a creative studio and a range of The Belong Heritage Gallery uses the building’s colourful past to create a local facility that links the past and the present. It has become a beacon of excellence in supporting people with dementia. Use this simple contact form to arrange a visit and learn more about life in this not-for-profit care home in Newcastle-under-Lyme. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 4 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
|---|
| Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Cinema, Coffee Shop, Day Centre, Dentist, GP, Gym, Hairdressers, Library, Lift, Overnight Guest Stay, Physiotherapy, Smoking Area, Spa, Theatre, Therapy Room. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Vegetable Plot, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Our bedrooms at the Newcastle-under-Lyme care home are all beautifully decorated and have en-suite facilities. Residents are encouraged to bring along some home comforts for a personal and familiar touch. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 74 |
| Number Of Ensuite Rooms | 74 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View. |
| Room Facilities |
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| Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,415.00 |
| Nursing Fees From / Price Per Week | £1,415.00 |
| Residential Dementia Fees From / Price Per Week | £1,415.00 |
| Nursing Dementia Fees From / Price Per Week | £1,415.00 |
| Respite Fees From / Price Per Week | £1,515.00 |
| Funding Types | |
|---|---|
| Local Authority | Staffordshire |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Belong Newcastle-under-Lyme offers a range of activities and opportunities for people to engage with the local community and learn about local heritage. The best way to experience daily life at this popular Staffordshire care home, though, is to book a visit to see it for yourself. |
| Our Photos |
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| Timetables |
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| 50115 Belong Newcastle What's on Oct_Nov 2024 DIGITAL VERSION.pdf |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
|---|
| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
| Our Pets |
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Belong villages welcome small pets but please speak to the general manager in advance of moving into the village, as each request will be considered on an individual basis. |
| Can You Bring Your Pet |
|---|
| Yes |
| We Welcome |
|---|
| Birds, Cats, Dogs, Rabbits, Reptiles. |
65 Lower Street
Newcastle-under-Lyme
Staffordshire
ST5 2RS
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Requires Improvement |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 25th May 2022 |
| Last rated | 4th March 2021 |
| Current Report |
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| Historic Reports |
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| Registration Date | 26th March 2018 |
| Service Provider | Belong Limited, CW5 5DQ |
Belong Newcastle-under-Lyme Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Belong Newcastle-under-Lyme
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