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62-70 Westwood Road
Southampton
Hampshire
SO17 1DP

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,500.00
Regulator's Rating Requires Improvement
Mayflower Court care home - Care Home
Meet The Manager

Sam Henderson is Care Home Manager at Mayflower Court care home.

Starting his career as a Chef Sam worked across numerous hotels, eventually moving into a Chef role within a care home setting. Enjoying the experience of interacting and engaging with the home’s residents on a regular basis, Sam decided that his passion for care and supporting people would become the new focus in his career.

Sam began his journey in residential care supporting adults with mental health conditions and learning disabilities. Taking skills, he learned from this environment, Sam moved into a supporting role with elderly residents and those with dementia. He eventually became the Home Manager at another Anchor care home, Augusta Court before moving to Mayflower Court.

Mayflower Court care home in Southampton is a contemporary residential care home set in luxurious and comfortable surroundings. We provide tailored residential care and care for older people living with dementia. We're welcoming residents for permanent care as well as shorter stays. We can also support couples in our care home. 

Our spacious bedrooms all have en suite wet room facilities and support up to 72 residents. Our home is set within beautiful private gardens which include safe walkways and raised beds.

Our care homes’ mostly local and helpful team provide 24-hour care and support to help our residents maintain their chosen lifestyles, adapting as their needs change.

We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients and catering for individual tastes and dietary requirements.

At Mayflower Court, we provide a varied range of social activities, some of which incorporate the latest technology. Our residents are welcome to participate or enjoy individual interests as they wish.

Mayflower Court is operated by Anchor. Anchor has more than 60 years of experience of providing care and housing to older people throughout England.


About our care homes
Play icon
Care Options We Can Provide
Support For Companionship, Convalescence, Personal care, Reablement, Support for Couples.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Our Building and Facilities

Living at Mayflower Court ensures a warm, safe and friendly environment, with first class facilities to make you feel at home in our care.  

Built to a modern specification and well decorated with tasteful interior design, Mayflower Court is an elegant and contemporary residential care home meticulously finished to a very high standard, whilst incorporating the latest care technology.

The cosy lounges, café, activity kitchen, arts and crafts room, library and hair and beauty salon provide an array of luxurious spaces where people can meet with loved ones, mingle with neighbours, read, watch films, enjoy the free WIFI, chat or simply watch the world go by.

Our private gardens at Mayflower Court feature seating areas, mature trees, colourful flower-beds and raised planting areas where those with green fingers can enjoy a little light gardening. Outdoor seating and rest areas offer residents plenty of opportunities to take a break as needed, or spaces to simply stop and enjoy the peaceful setting with friends.

Some ground floor rooms at Mayflower Court also benefit from private patio areas, while safe and secure balcony areas on upper floors provide residents with comfortable vantage points to enjoy views of the charming care home gardens.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
7 Sep 2015

How Many Floors We Have
4

Who Owns Our Building
Voluntary / Not for Profit

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Chiropodist, Dentist, GP, Hairdressers, Library, Lift, Optician, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

How 'Smart' Are We?
Biomass Heating, Individual Heating Controls.

Our Photos

Description

Our bright and spacious bedrooms have been designed to a very high standard and decorated to provide luxurious personal space where residents feel safe and happy. 

At Mayflower Court the fixtures and fittings in each room can be adjusted to residents’ individual needs, and all residents, whatever their ability, enjoy the privacy of modern en-suite bathrooms large enough to enable assistance from two carers, should it be required.

We encourage residents to personalise their room with ornaments and photos to reflect their individual style and personality and to make it home from home. The maintenance team will assist with this.


About Our Rooms
Number Of Rooms 72
Number Of Ensuite Rooms 72
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Alarm, Balcony, Freeview TV, Fridge, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,500.00
Residential Dementia Fees From / Price Per Week £1,500.00
Respite Fees From / Price Per Week £1,500.00

Funding Types
Local Authority Southampton
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

You’ll always find plenty to do at Mayflower Court. With a host of leisure activities for you to take part in, our home has a great community feel where people engage with their fellow residents, families and friends, and continue doing all the things they usually enjoy in a supportive environment.

With social events in the home and the community arranged in collaboration with residents, you can make your life at Mayflower Court a hive of activity or as gentle as you wish.

Favourite activities and personal interests are discussed when you move in and using this information helps us create a stimulating events and activities calendar matching individual residents’ interests and needs.

We know how important it is to maintain close bonds with the people in your life. At Mayflower Court, your visitors are always welcome at any time, including mealtimes and to take part in activities.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Card Games, Crafts, Exercise Class, Gardening, Knitting / Embroidery, Painting, Reminiscence, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

We recognise that pets provide companionship, comfort and love, and therefore adopt a ‘Pets Welcome’ policy by arrangement with the Home Manager. 


Can You Bring Your Pet
Yes

62-70 Westwood Road
Southampton
Hampshire
SO17 1DP

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Requires Improvement
Effective Requires Improvement
Inspection Reports
Last inspected 31st July 2019
Last rated 10th October 2019
Current Report

Mayflower Court care home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Mayflower Court care home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 7th September 2015
Service Provider Anchor Hanover Group, WC1E 7HJ
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Mayflower Court care home

Mayflower Court care home was given an overall rating of "Requires Improvement" by the CQC in October 2019.
Mayflower Court care home provides Residential, Dementia and Respite care.
Mayflower Court care home has 72 rooms.
Prices for Mayflower Court care home start from £1,500.00 per week.
Mayflower Court care home is owned by Anchor.
Yes. Mayflower Court care home does offer Residential care.
Yes. Mayflower Court care home does offer Respite care.
Yes. Mayflower Court care home does provide care for people with Dementia.
Mayflower Court care home comes under Southampton.
Mayflower Court care home accepts Local Authority clients.
Sam Henderson is the manager of Mayflower Court care home.

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