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Newmills Lane
Kenwyn Hill
Truro
Cornwall
TR1 3EB

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Regulator's Rating Good
Meet The Manager

Rebecca Pinnock is General Manager at Kenwyn.

Hello. My name is Becky and I am delighted to be in post as General Manager here at Kenwyn. Welcome to our website!

I have worked as Clinical Lead at Kenwyn for 6 months and during that time have had the benefit of getting to know the residents and staff. I have been a Care Home Manager since 2014 and I qualified as a nurse in 2006. I aspired to work for Barchester after admiring the values, care and overall premium brand. I am thrilled to be part of the company and team.

Rebecca Pinnock

Kenwyn is a purpose built care home in Truro with beautiful gardens, set within a quiet area of this bustling market city in Cornwall. We pride ourselves on providing excellent nursing and residential care for elderly people, people living with disabilities and, for those living with dementia, and a homely environment within our Memory Lane Community. Our aim is to ensure that all residents are happy and fulfilled throughout their stay at our nursing home, and that the welfare of each resident is at the forefront of what we do each day.

The home's specialist Memory Lane Community utilises a careful blend of skills and techniques developed by leading experts in the field of dementia care, incorporating person-centred design in its use of colour and cues to help individuals navigate through the home, whilst thoughtful interior design features, such us adapted crockery and tableware assists with reminiscence. Communities are broken up into separate units with a family feel so people can feel safe and comfortable. Care is focused on independence, dignity and choice, with a person-centred approach. Staffing levels reflect the needs of residents, and people living with dementia are offered a range of activities to help preserve life skills, support interactions and retain a sense of purpose and selfhood.


Kenwyn VT
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Care Options We Can Provide
Support For Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Mental Healthcare, Palliative, Personal care, Physiotherapy.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Cancer, Multiple Sclerosis, Parkinson's Disease, Stroke, Traumatic Brain Injury.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Picks Disease.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are delighted that the majority of our residents, patients and staff have now been vaccinated. And we'll do everything we can to ensure that all new residents, patients and staff are vaccinated, where medically able to to, or are willing o be vaccinated before moving in or working in our homes and hospitals. 

We also ensure that any new residents and patients coming into our homes and hospitals , whether from the local hospital or the community have been tested in advance and are negative for COVID-19.

We continue to have a robust supply chain of Personal Protection Equipment (PPE) in place, and our staff are using this in accordance with the Government guidance. All of our staff, irrespective of their role will be wearing protective face masks at all times to ensure the safety of our residents and team. 

We continue to implement our advanced cleaning practices, and have clear standards in the case of managing any confirmed or suspected cases. 

All staff practise good hand and respiratory hygiene to prevent the spread of germs, and surfaces that are often touched are cleaned and disinfected frequently. We're proud to be the only care provider to win the RoSPA Health and Safety Award in both 2019 and 2020. 

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space

The visiting suites are accessible internally by residents and externally by visitors, and are designed to resemble a living room - a warm and welcoming environment with comfortable furnishings. 

The suite has an intercom system fitted so residents can clearly communicate, and engage in conversations, whilst being able to see their family and friends through  a Perspex glass divider fitted to prevent the spread of the COVID-19 virus. 

safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
18

Our Building and Facilities

Our beautiful, purpose-built home has a lot to offer, from our stunning gardens, en-suite rooms and physiotherapy gym, to our Wi-Fi coverage across the entire building, and other supplementary services, such as podiatry, hairdressing and therapeutic massages. 


    Is Our Home Purpose Built
    Yes

    How Many Floors We Have
    2

    Who Owns Our Building
    Private

    Communal Rooms
    Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

    What Else Do We Provide
    Chiropodist, Hairdressers, Lift, Minibus, Physiotherapy.

    Our Garden
    Communal Garden, Seating, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access.

    How 'Smart' Are We?
    Interactive Digital Touch Table.

    Brochures
    Kenwyn Care Home Brochure.pdf

    Our Photos

    Description
    • Double rooms
    • Electric profiling bed
    • En-suite toilet
    • En-suite toilet plus bath/shower
    • Furnished rooms and own furniture welcomed
    • Nurse call system
    • Overnight visitor facilities
    • Pets allowed
    • Room with garden views
    • Secure access to building
    • Smoke detectors
    • Special bed
    • Telephone points can be installed in bedroom
    • Thermostatic radiators
    • TV in bedroom

    About Our Rooms
    Number Of Rooms 109
    Number Of Ensuite Rooms 105
    We offer these types of ensuite rooms: WC and Basin.

    Type Of Room
    Double Room, Single Room.

    Room Features
    Furnished, Step Free Access, Unfurnished.

    Room Facilities
    Alarm, Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point, Wifi.

    Our Photos
    Funding Types
    Local Authority Cornwall
    Region South West
    We Accept Self-Funding Clients Yes
    We Accept Local Authority Funding Yes
    We Accept NHS Continuing Healthcare Yes
    We Accept Local Authority funding with a Third Party Top-Up Yes

    Choice Dining Logo

    Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

    To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

    Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
    Dining Locations Pink tick icon Bedroom Dining Pink tick icon Café Pink tick icon Lounge/Diner
    Our Photos

    The preparation, nutritional value and presentation of food.

    Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


    Pink tick icon Individual dietary needs are person centred.


    Pink tick icon Meals reflect the nutritional needs of the residents.


    Pink tick icon Our menu is balanced.

    A freedom to eat the food you want, when you want it.

    Pink tick icon Residents dining in their own room have the same food options as elsewhere.


    Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


    Pink tick icon Residents have access to Dining Room.


    Pink tick icon Residents have the option of dining in their own room.

    Delivering a respectful and quality service.

    Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

    Pink tick icon Staff are hospitality trained to present / serve meals.


    Pink tick icon Tables are well laid.

    Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

    Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


    Pink tick icon We promote an inclusive dining experience.

    Pink tick icon There are no unnecessary disruptions during mealtimes.

    Activities Are So Important

    Activities are the cornerstone of a wholesome home experience and our Activities Coordinators are always putting their creative minds to the test by organising new and exciting social events for residents to partake in. Of course, we take into account the likes and dislikes of those we support, so if someone doesn’t feel like trying something new, there will always be something on offer to reflect their personal interests. For the people who may just prefer some peace and quiet instead, we also offer one-to-one time that can be enjoyed with a nice cup of coffee or just a simple chat – whatever they desire.


    Our Photos

    Activities At Home
    1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Themed Events, Visiting Entertainment, Word Games.

    Activities Outside Our Home
    Local Tourist Attractions, Park, Shopping.
    Our Pets

    We are a pet friendly property.

    Please discuss with our home manager for further details.


    Can You Bring Your Pet
    Yes

    We Welcome
    Birds, Cats, Dogs.

    Newmills Lane
    Kenwyn Hill
    Truro
    Cornwall
    TR1 3EB

    Regulator: CQC

    Current Ratings
    Overall Good
    Safe Good
    Well Led Good
    Caring Good
    Responsive Good
    Effective Good
    Inspection Reports
    Last inspected 14th May 2021
    Last rated 8th June 2021
    Current Report

    Kenwyn Care Home - Care Quality Commission (cqc.org.uk)

    Historic Reports

    Kenwyn Care Home - Care Quality Commission (cqc.org.uk)

    Registration Date 15th February 2011
    Service Provider Barchester Healthcare Homes Limited, EC2A 1AS
    Transport
    Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

    Places of Worship
    Anglican Cathedral, Anglican Church, Buddhist Temple, Catholic Church, Methodist Church, Mosque.

    Nearby Services
    Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

    Frequently asked questions about Kenwyn

    Kenwyn was given an overall rating of "Good" by the CQC in June 2021.
    Kenwyn provides Residential, Nursing, Dementia and Respite care.
    Kenwyn is owned by Barchester Healthcare.
    Yes. Kenwyn does offer Residential care.
    Yes. Kenwyn does offer Respite care.
    Yes. Kenwyn does provide care for people with Dementia.
    Kenwyn accepts Local Authority clients.
    Kenwyn accepts NHS Continuing Healthcare clients.
    Rebecca Pinnock is the manager of Kenwyn.

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