Care Type | Care Home |
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Care Category | Residential | Nursing | Dementia | Respite |
Availability | Yes |
Regulator's Rating | Good |
Liza Burchell is General Manager at Winchester House.
Here at Winchester House, we pride ourselves on dedicated person centred care , within a luxury environment. Myself and the team work with integrity and I and we will continue to look for ways to improve the life of our residents.
As a nurse, I will always go the extra mile to ensure that our resident's get the best quality care we can offer. I have many years experience, in a variety of areas and I believe this enables me to lead our nurses here to deliver the best care around.
I look forward to seeing you soon for a cup of tea and a slice of cake, at our beautiful care home in the countryside.
Winchester House is a perfect home from home, located in the beautiful countryside of Tonbridge and Malling, close to the historic city of Rochester and the Medway Towns. Formerly a rectory constructed in 1875, Winchester House has been tastefully restored to provide elegant surroundings across 5 separate units. We provide residential care and 24-hour nursing care alongside specialist care for people with dementia.
Care Options | We Can Provide |
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Support For | Companionship, End of Life, Palliative, Personal care. |
Disability Support | Physical Disability, Physically Frail, Requires Hoist , Visual Impairment. |
Medication | By Mouth. |
Nursing Specialisms | Cancer, Crohn's Disease, Epilepsy, Huntington Disease, Multiple Sclerosis, Parkinson's Disease, Stroke, Traumatic Brain Injury. |
Type Of Dementia | Moderate Dementia. |
Dementia Behaviour | Challenging Behaviour. |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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60 |
Our Building and Facilities |
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We are now using handheld digital technology called 'Enable' internally to develop, update and manage our care and life enrichment documentation for residents. We work with one of the UK’s major digital care home documentation providers and have a bespoke platform to manage documentation digitally which aligns with our wish to deliver the highest quality individual care and life enrichment. You will see our team members using hand-held devices as the care plans and life enrichment preferences will be accessed via the device on an App. This will mean that it may look like our teams are using their mobile telephones, rest assured this is not the case and all technology used in the home is there to support our residents and relatives. There are so many benefits in moving to using digital technology to care for our residents, and for the staff working at the home including improving communication and collaboration between teams, increasing accuracy of care intervention recording and becoming more environmentally friendly. |
Is Our Home Purpose Built |
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Yes |
Who Owns Our Building |
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Private |
Communal Rooms |
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Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Beauty Salon, Chiropractor, GP, Hairdressers, Lift, Minibus, Optician, Physiotherapy. |
Our Garden |
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Communal Garden, Private Garden(s), Seating, Sensory Garden, Wheelchair Friendly Access. |
Our Photos |
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Description |
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Double rooms |
About Our Rooms | |
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Number Of Rooms | 123 |
Number Of Ensuite Rooms | 123 |
We offer these types of ensuite rooms: Wet Rooms. |
Type Of Room |
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Double Room, Single Room. |
Room Features |
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Furnished, Garden View, Unfurnished. |
Room Facilities |
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Alarm, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point. |
Our Photos |
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Funding Types | |
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Local Authority | Kent |
Region | South East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Lounge/Diner |
Hospitality | Guests are welcome for dinner (Covid permitting) |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
Activities Are So Important |
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Our activities team are constantly striving to mentally and physically stimulate those we support by organising group and individual activities for anyone and everyone to participate in. There are regular outings in the minibus to nearby places of interest, including the local priory and garden centres, as well as visits from musicians, a wide range of entertainers. We are lucky enough to have a enthusiastic team of volunteers who regularly visit the home throughout the week, and our yearly pantomime is a real crowd-pleaser and is well-attended by residents, relatives and members of staff. Activities are one of the most important aspects of a care home, so it is essential that our team are dedicated to ensuring that residents are entertained, and that life at Winchester House is fun and active. |
Activities At Home |
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Animal Petting, Birthday Celebrations, Cooking, Crosswords, Dancing, Exercise Class, Gardening, Music Entertainment, Painting, Reminiscence, Singing, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions, Park. |
Our Pets |
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Please speak to the home manager. |
Can You Bring Your Pet |
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Yes |
180 Wouldham Road
Rochester
Kent
ME1 3TR
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Requires Improvement |
Responsive | Requires Improvement |
Effective | Requires Improvement |
Inspection Reports | |
Last inspected | 26th July 2021 |
Last rated | 20th August 2021 |
Current Report |
Winchester House Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Winchester House Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 15th February 2011 |
Service Provider | Barchester Healthcare Homes Limited, EC2A 1AS |
Transport |
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Bus Stop nearby, Car Park on-site, Train Station nearby. |
Places of Worship |
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Catholic Church, Methodist Church, Mosque. |
Nearby Services |
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Church, Golf Club, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
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