Better Care at Home West | Home Care | Dorchester

Better Care at Home West

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Profile Strength
Excellent 94%
Better Care at Home West - Home Care
Care Type Home Care
Care Category Personal | Dementia | Respite
Availability Yes
Regulator's Rating Outstanding
Meet The Manager

Rowan Jackson is Registered Manager at Better Care at Home West.

Rowan established Better Care at Home with Joannah Bishop in 2015 following a long career in the ambulance service initially in London and later in Dorset after moving here with his young family.

He has worked as a registered paramedic all across Dorset, eventually settling in Swanage as a community paramedic on the rapid response car. Rowan has also worked for the 111 services as a clinical supervisor.

Since starting Better Care at Home, he has moved to Dorchester. He has a keen interest in keeping fit and is passionate about cars. He has three grown-up daughters who are all active in the business. Rowan holds a bachelor's degree in health and social care.

Rowan Jackson

Better Care at Home is a small family run organisation providing top quality, person-focused support and a genuinely caring approach. We aim to look after people the way we would like our loved-ones to be looked after.


Care Options We Can Provide
Care Given Companionship, Convalescence, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Housekeeping Meal Preparation, Medical Appointments, Shopping, Tidying.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Care Visits 1 Hour, 30 Mins, Hours, Min.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
To view the provider’s latest Inspection Reports, Click here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook


Funding Types
Region South West
We Accept Self-Funding Clients Yes
Local Authority Funded Clients No

The Importance Of Meal Times

Decent nutrition is a vital part of staying well and we never forget that eating should be one of life’s pleasures.  

At Better Care at Home we pride ourselves on providing clients with tasty, nutritious meals made the way our clients like them.

Our staff take pride in serving sensible portions of well balanced, thoughtfully presented food. It takes no longer whisking up a tasty omelette than it does to ping a ready meal!


We Can Prepare
All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Pureed, Vegetarian.

Our Photos

Activities Are So Important

Our Active Respite service offers the chance for clients to enjoy short outings in and around the beautiful Dorset countryside in insured vehicles, accompanied by our fully trained staff. Trips are tailored to suit the mobility and preferences of clients and destinations include tea rooms, beauty spots and garden centres.

Alternatively, some clients prefer short accompanied walks, or even just a gentle drive to admire the scenery.

This innovative service has proved extremely popular and is ideal for anyone able to travel as a passenger in a car. Active respite provides a break for live-in or family carers whilst also offering a stimulating and person-centred experience. Active Respite can also be an ideal solution for anyone who would like to get out more.


Our Photos

Staff Specialities
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Word Games.

Regulator: CQC

Current Ratings
CQC Registered Yes
Overall Outstanding
Safe Good
Well Led Outstanding
Caring Outstanding
Responsive Good
Effective Good
Inspection Reports
Last inspected 8th November 2017
Last rated 5th January 2018
Reports

5th January 2018

Registration Date 11th August 2015
Service Provider Better Care at Home, DT1 1HY

We cover Dorchester, Weymouth, Broadmayne, Crossways, Bere Regis, Wool and surrounding area

Our Registered Address is:

18 North Square
Dorchester
Dorset
DT1 1HY

Frequently asked questions about Better Care at Home West

Better Care at Home West was given an overall rating of "Outstanding" by the CQC in January 2018.
Better Care at Home West provides Personal, Dementia and Respite care.
Yes. Better Care at Home West does offer Respite care.
Yes. Better Care at Home West does provide care for people with Dementia.
Better Care at Home West does not accept Local Authority clients.
Better Care at Home West accepts NHS Continuing Healthcare clients.
Rowan Jackson is the manager of Better Care at Home West.

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