Blackwater Mill Residential Home

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,000.00
Regulator's Rating Inadequate
Meet The Manager

Penelope Tyau is Registered Manager at Blackwater Mill Residential Home.

Penny made the change to Health and Social care from Corporate Finance to try and make a difference in whatever way she could. She found her niche in dementia care proving that she can teach and ensure that dementia care is given in a person-centred and dignified way. It is Penny's ultimate goal to build on this foundation and create a loving and secure environment for the residents of the home.

When she is not working Penny enjoys time with her family, archery, travelling, hiking and live music.

Penelope Tyau

Blackwater Mill is set in stunning landscaped gardens next to a vast mill pond fed by the river Medina, providing a serene and idyllic environment in which to retire.

The residents enjoy the interesting wildlife including ducks, swans, fish, red squirrels and chickens. The building dates back to 1790, when it was a working grain mill, now providing charm and character to the home.


Care Options We Can Provide
Support For Companionship, Convalescence, Daily Respite Care, End of Life, High Dependency, Palliative, Personal care, Physiotherapy, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We ask that visits are still booked in advanced so we are able to plan accordingly. Visitors will still need to take rapid flow tests on arrival and wear a mask.

Infection Control Initiatives in place
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

We offer a safe visiting space.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
60

Our Building and Facilities

Our home has recently been extended and refurbished to a high standard due to popularity, adding on an additional lounge and brand new rooms.

The home in total has three comfortable lounges, as well as a peaceful library with lake views.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

Our Garden
Communal Garden, Communal Patio, Scenic Views, Seating, Wheelchair Friendly Access.

How 'Smart' Are We?
Electronic Visitor Register.

Our Photos

Description

The bedrooms at Blackwater Mill are beautifully furnished, many with stunning lakeside views. They vary in size and most have en suite facilities.


About Our Rooms
Number Of Rooms 60
Number Of Ensuite Rooms 60

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Freeview TV, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,000.00

Funding Types
Local Authority Isle of Wight
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

We have our very own activities co-ordinators at Blackwater Mill who curate a schedule of activities for the residents as well as events, entertainment and outings. It is important to stay active as we get older and the activities are designed to stimulate both the body and the mind.

In addition, we love taking advantage of the beautiful setting we have by the lake and always welcome friends and family to join us for events such as barbecues and charity fundraising.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
Our Pets

Residents are allowed to bring their pets.


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding.

We Welcome
Birds, Cats, Dogs, Others (subject to review).

Blackwater
Newport
Isle Of Wight
PO30 3BJ

Regulator: CQC

Current Ratings
Overall Inadequate
Safe Inadequate
Well Led Inadequate
Caring Requires Improvement
Responsive Good
Effective Requires Improvement
Inspection Reports
Assessment Date 1st March 2024
Published Date 11th October 2024
Current Report

Blackwater Mill Residential Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Blackwater Mill Residential Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 2nd March 2015
Service Provider Blackwater Mill Limited, BH14 8JT
Transport
Bus Stop nearby, Car Park, Car Park on-site, Ferry.

Places of Worship
Anglican Church, Methodist Church.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Blackwater Mill Residential Home

Blackwater Mill Residential Home was given an overall rating of "Inadequate" by the CQC in October 2024.
Blackwater Mill Residential Home provides Residential, Dementia and Respite care.
Blackwater Mill Residential Home has 60 rooms.
Prices for Blackwater Mill Residential Home start from £1,000.00 per week.
Blackwater Mill Residential Home is owned by Buckland Care.
Yes. Blackwater Mill Residential Home does offer Residential care.
Yes. Blackwater Mill Residential Home does offer Respite care.
Yes. Blackwater Mill Residential Home does provide care for people with Dementia.
Blackwater Mill Residential Home comes under Isle of Wight.
Blackwater Mill Residential Home does not accept Local Authority clients.
Blackwater Mill Residential Home accepts NHS Continuing Healthcare clients.
Penelope Tyau is the manager of Blackwater Mill Residential Home.

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