Care Type | Care Home |
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Care Category | Residential | Nursing | Dementia | Respite |
Availability | Call for details |
Weekly Prices From | £1,386.00 |
Regulator's Rating | Outstanding |
Malgo Wcislo is Home Manager at Jubilee House.
I come from Poland originally, which is where I did my training, and I initially worked in orthopaedics as well as in emergency care. When I moved to the UK I moved into social care. It was my first experience of it, but I haven’t looked back. I’ve discovered my dream career!
I love Care UK’s ‘fulfilling lives’ ethos: I truly believe that moving into a care home is an opportunity for residents to live life to the full, with care and support. I see it as the start of an exciting new phase of life, and it’s wonderful to see the positive effects of what we do, and how we make people happy.
Jubilee House, based just off the high street in Godalming, is a purpose-built care home offering expert care for older people, including those living with Alzheimer's and other forms of dementia.
The home features an array of communal spaces and beautiful gardens, perfect for catching up with loved ones and adding to the friendly feel of the care home.
All bedrooms at Jubilee House are equipped with a basin and toilet, and residents are welcome to bring their treasured possessions to make their room feel like home.
When a resident moves into Jubilee House, the skilled team find out everything they can about their experiences, interests, likes and dislikes, to produce detailed care plans that are personalised to their needs and wishes.
Care Options | We Can Provide |
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Support For | Complex Care, Convalescence, Emergency Care, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care. |
Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
Nursing Specialisms | Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
Infection Control Initiatives in place | ||
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. | |
Independent Assessments | We have been independently assessed in our approach to infection control. | |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Infection Screening | We are using technology to screen for infections & monitor symptoms. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
Admission | The provider assured the regulator that it was admitting people safely to the service. | |
Policies | The provider assured the regulator that its infection prevention and control policy was up to date. | |
Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. | |
Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. | |
Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. | |
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. | |
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. | |
Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. | |
View the provider’s latest Inspection Reports. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling No, our care home does not provide a telephone in residents’ rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Our Building and Facilities |
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When your loved one moves into our care home in Godalming, Surrey, we find out all we can about their experiences, interests, likes and dislikes. Everything we learn goes into a life story book, which helps us to plan activities and entertainment that they’ll love. We also produce detailed care plans that include everything from your loved one’s preferred routines to their medication, dietary needs, sleep patterns and mobility. |
Is Our Home Purpose Built |
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Yes |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Activities Room, Bistro, Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Dentist, GP, Hairdressers, Lift, Optician, Physiotherapy, Smoking Area. |
Our Garden |
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Communal Garden, Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Individual Heating Controls, Reduce Plastic Use. |
Our Photos |
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Description |
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Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch. |
About Our Rooms | |
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Number Of Rooms | 48 |
Number Of Ensuite Rooms | 48 |
We offer these types of ensuite rooms: WC and Basin. |
Type Of Room |
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Single Room. |
Room Features |
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Furnished, Garden View, Step Free Access. |
Room Facilities |
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Alarm, Internet Access, Wifi. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,386.00 |
Nursing Fees From / Price Per Week | £1,616.00 |
Residential Dementia Fees From / Price Per Week | £1,461.00 |
Nursing Dementia Fees From / Price Per Week | £1,691.00 |
Respite Fees From / Price Per Week | £1,596.00 |
Funding Types | |
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Local Authority | Surrey |
Region | South East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | No |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Halal Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Lounge/Diner |
Dining Styles | Hot Trolley Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities Are So Important |
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We take pride in creating comfortable, safe surroundings where there’s a warm family atmosphere, designed to promote independence and wellbeing for the people we care for. We understand that, when a person who is living with dementia is supported to do rewarding activities in a supportive and caring atmosphere, they’ll feel calm and happy. Our team supports your loved one to do the things they enjoy, so that they can get the most out of each day. Each day brings new activities, from baking and arts and crafts to reminiscence sessions and live entertainment. Some residents enjoy doing routine tasks around the home, while others help with staff recruitment. No one misses out on meaningful activity. Residents who are being nursed in bed do puzzles or pamper sessions with colleagues, or simply enjoy a chat about their life experiences. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
Activities Outside Our Home |
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Cinema, Park, Pub, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
Do you use LED light bulbs? | Yes | |
Are your windows double glazed? | Yes | |
Is your boiler less than 15 years old? | Yes | |
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
Do you monitor your waste? | Yes | |
Do you train your team on recycling practices? | Yes | |
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
Do you use digital payslips? | Yes | |
Do you use online rotas? | Yes | |
Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
Do you carry out projects that support wildlife? | Yes | |
Do you compost? | Yes |
Our Pets |
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Please speak to the home manager. |
Can You Bring Your Pet |
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No |
Pound Lane
Godalming
Surrey
GU7 1BX
Current Ratings | |
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Overall | Outstanding |
Safe | Good |
Well Led | Outstanding |
Caring | Outstanding |
Responsive | Outstanding |
Effective | Good |
Inspection Reports | |
Last inspected | 5th February 2020 |
Last rated | 21st March 2020 |
Current Report |
Jubilee House Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Jubilee House Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 11th January 2011 |
Service Provider | Care UK Community Partnerships Ltd, CO4 9QB |
Transport |
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Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
Places of Worship |
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Anglican Cathedral, Anglican Church, Catholic Church, Methodist Church. |
Nearby Services |
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Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
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