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Frognal House
Frognal Avenue
Sidcup
Kent
DA14 6LF

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,449.00

GBP Discount

Regulator's Rating Good
Meet The Manager

Scott Wilkinson is Home Manager at Frognal House Care Home.

Scott Wilkinson

Our Residential Care Home in Sidcup

Frognal House Care Home sits just a short distance from the heart of the town. Purpose-built, our luxury care home provides a peaceful and relaxing environment in which elderly people can receive the exact levels of care they require. At our home, we warmly welcome couples or companions who want to continue their care journey together. 

When you arrive at our Sidcup care home, you’ll see we’re surrounded by seven acres of beautifully landscaped gardens. They’re wheelchair friendly, so all of our residents can take in and enjoy the picturesque scenery. The home itself consists of three stunning buildings, with a total of 149 resident bedrooms, each with en-suite wet rooms and kitchenettes. 

Our home has an array of fantastic on-site facilities. Our residents who like to look their best will find our hair and beauty salon offers the perfect pick-me-up, while our bright and spacious lounges provide a cosy spot to unwind. And when mealtimes arrive, we have a restaurant serving freshly prepared seasonal cuisine. 

We can support you or your loved one in many different ways. For people who need some extra support with basic day-to-day activities, such as getting dressed, moving around the home and managing medication, we offer residential care. Our nursing care service enables those with longer-term conditions to receive a more intensive level of care from the local district nursing team. 

Here, at Avery, we also pride ourselves on being an industry leader when it comes to dementia care. Our home features a dementia care community specifically designed to provide safety and comfort for those impacted by the illness. We also use life story work to understand our residents and learn how we can best support them as an individual.


SIGNATURE AT FROGNAL HOUSE
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STUDIO APARTMENTS
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Care Options We Can Provide
Support For Companionship, End of Life, Palliative, Personal care.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are delighted to welcome you into our homes and share the good news that some of the previous COVID-19 protocols have now been eased. We have been offering enhanced training, Using sterilisation devices and regular centralised training. Please take your time to read the new COVID-19 guidelines for visitors:


-Relatives and friends visiting no longer need to test prior to entering the home. There’s no need to complete a visiting questionnaire.

-All visitors to wear a face mask when inside the home.

-All visitors to sanitise their hands before entering the home.

-Twice weekly LFT testing.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

As one of the most luxurious care homes in Sidcup, our facilities are second to none. From our wheelchair-friendly landscaped gardens to our stylish and spacious lounges, there is so much to enjoy and explore at Frognal House.

Our passionate and dedicated team ensures that all our residents’ needs are met, offering not just the highest level of care but also companionship.

For those who like to look their best, our hair and beauty salon offers the perfect pick-me-up. Or if you prefer something a bit more energetic, our events team organise daily activities and clubs such as sports, music and arts and crafts.


Is Our Home Purpose Built
No

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Cinema, Coffee Shop, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

We provide 149 beds across three stunning buildings, with en suite facilities and ample living space in each one. All of our rooms are pet-friendly, so you are more than welcome to bring your furry friend along for your stay.

With a separate bedroom, our one-bedroom apartments offer a great deal of flexibility and are perfect for longer stays. In all of our apartments, a kitchenette is available in the living area and every one features an en-suite wetroom. Balcony or patio access is available in many apartments and all apartments offer a private telephone line as well as mobility and safety features.


About Our Rooms
Number Of Rooms 131
Number Of Ensuite Rooms 149
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Double Room, Kitchenette, Single Room, Studio.

Room Features
Balcony, Direct Garden Access, Furnished, Garden View.

Room Facilities
Alarm, Freeview TV, Internet Access, Tea and Coffee-making Facilities, Telephone Point, Wifi.

Our Photos
GBP Discount

Enjoy a life of possibilities. New residents will get their 12th week free for admissions from the beginning of July, through to the end of December. Contact the home for more details.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,449.00

Funding Types
Local Authority Bexley
Region London
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

From creative activities such as painting, baking and pottery, to visiting entertainers such as singers, dancers and musicians, and outings to garden centres or theatres, our activities are intended to inspire and engage our residents as individuals and as a community.

Our in-house activities teams at Frognal House Care Home arrange full calendars of activities based around the needs and desires of our residents, and are always on hand to assist, whatever the mobility level.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
Our Pets

All of our rooms are pet-friendly, so you are more than welcome to bring your furry friend along for your stay.


Can You Bring Your Pet
Yes

Frognal House
Frognal Avenue
Sidcup
Kent
DA14 6LF

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last rated 29th May 2021
Current Report

Frognal House Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Frognal House Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 1st June 2023
Service Provider Willowbrook Healthcare Limited, NN4 9BS
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church, Mosque.

Nearby Services
Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

Frequently asked questions about Frognal House Care Home

Frognal House Care Home was given an overall rating of "Good" by the CQC in May 2021.
Frognal House Care Home provides Residential, Dementia and Respite care.
Frognal House Care Home has 131 rooms.
Prices for Frognal House Care Home start from £1,449.00 per week.
Frognal House Care Home is owned by Avery Collection.
Yes. Frognal House Care Home does offer Residential care.
Yes. Frognal House Care Home does offer Respite care.
Yes. Frognal House Care Home does provide care for people with Dementia.
Frognal House Care Home comes under Bexley.
Frognal House Care Home does not accept Local Authority clients.
Frognal House Care Home accepts NHS Continuing Healthcare clients.
Scott Wilkinson is the manager of Frognal House Care Home.

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