Richmond Villages Wood Norton Care Home
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Evesham Road
Wood Norton
Evesham
Worcestershire
WR11 4TY
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,395.00 |
| Regulator's Rating | Requires Improvement |
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Meet The Manager
James Culley is Manager at Richmond Villages Wood Norton Care Home.
James has been with the team at Wood Norton since August 2023 and has been working within the health & social care sector for the last 23 years. Wood Norton Care Home is a beautiful care home that is integrated into the lovely Richmond Village Wood Norton Community.
The Village Care Home at Wood Norton provides nursing and residential-dementia care. We have designed this space to be bright and beautifully presented with professionally designed interiors.
Corridors and communal areas are wide and airy making this an easy space to navigate and walk through. It’s lovely place to reside and spend time as a family member or guest. The home will feature two wings: one to support residents living with dementia, and another for frail and elderly residents where we provide 24/7 nursing care.
We are more than just a care home in that the surrounding facilities of the villages are accessible to our care home residents, including the tranquil, heated pool that features a comfortable hoist. Our fitness professionals from our onsite fitness gym visit the care home regularly to ensure residents can participate in innovative exercise such as seated yoga and mobility building tai chi if they wish.
Richmond Villages Wood Norton Bupa Care Home | Drone Highlights
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Nursing Dementia / EMI, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 55 |
| Our Building and Facilities |
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| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 4 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Coffee Shop / Café, Library, Sitting Rooms. |
| What Else Do We Provide |
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| Beauty Salon, Cinema, Coffee Shop, Hairdressers, Library, Minibus, Swimming Pool. |
| Our Garden |
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| Communal Garden, Communal Patio, Scenic Views, Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Individual rooms are tastefully decorated with luxury fittings and furnishings. That said, there’s nothing as comforting as being surrounded by your own possessions, so residents are encouraged to personalise their room with photographs, pictures, ornaments and small pieces of furniture to create a familiar environment. All rooms also have en-suite facilities, remote controlled colour television and a state-of-the-art nurse call system. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 60 |
| Number Of Ensuite Rooms | 60 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Unfurnished. |
| Room Facilities |
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| Alarm, Freeview TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Nursing Fees From / Price Per Week | £1,395.00 |
| Funding Types | |
|---|---|
| Local Authority | Worcestershire |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Our dedicated activities team runs a social programme which includes arts and crafts, various workshops, music, entertainment and gardening. Many of our residents see living at a Richmond Villages Wood Norton as an opportunity to develop a new skill or interest. |
| Activities At Home |
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| Board Games, Crafts, Excursions, Exercise Class, Music Entertainment, Visiting Entertainment. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Partial |
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Are your windows double glazed? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Partial |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an electric vehicle charging point? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
| Our Pets |
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Please speak to the manager. |
| Can You Bring Your Pet |
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| Yes |
Evesham Road
Wood Norton
Evesham
Worcestershire
WR11 4TY
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 2nd February 2023 |
| Last rated | 14th April 2023 |
| Current Report |
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| Historic Reports |
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| Registration Date | 10th April 2019 |
| Service Provider | Richmond Villages Operations Limited, LS5 3BF |
Richmond Villages Wood Norton Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Garden Centre, Hospital, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Richmond Villages Wood Norton Care Home
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