Rishton Road
Clayton Le Moors
Accrington
Lancashire
BB5 5PN
Care Type | Care Home |
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Care Category | Residential | Nursing | Respite |
Availability | Yes |
Weekly Prices From | £1,339.00 |
Regulator's Rating | Good |
Cathy Yates is Care Home Manager at Hope House.
Our philosophy is simple; we want everyone to enjoy life to the full. We never forget that all our residents are individuals and we treat them with dignity, privacy and respect while offering freedom of choice and as much independence as possible.
I’d love to show you around the home. So if you should like a tour, or wish to discuss any aspect of your loved ones care with me, please telephone the home to make an appointment. We all understand that finding the right care home for your family member is an important decision and each of our staff are here to help you in any way possible.
Hope House is a purpose-built nursing home in Clayton Le Moors, Accrington. Situated opposite Mercer Hall Park, the home is just a stone’s throw from local shops and facilities.
With a total of 38 bedrooms, and we care for those who require general residential or nursing care.
Offering a homely environment with tastefully decorated ensuite rooms, Hope House has a conservatory which residents use as a quiet lounge, two comfortable TV lounges - one on the ground floor and the other on the first floor plus, a spacious ground floor dining room. The home also has a landscaped rear patio garden which is fully accessible.
The team at Hope House are passionate about delivering the very best of person-centred care. We gather details and information from those who know the resident best, communicating with families on a regular basis; to ensure that our care plans are up to date, and the small important finer details are recorded to reflect personal wishes.
All residents are welcome to join in with our resident programme of activities or be supported to enjoy pastimes of their own choice. Of course, we celebrate birthdays as well as other special days in the year, aside from coffee mornings, afternoon tea and active, planned social activity sessions. Resident’s friends and family members are welcome at any time and are welcome to join in the activities of the home.
Everyone at Hope House is respected as an individual and therefore we understand that everyone’s needs, and preferences are different.
Our Head Chef prepares three nutritious meals a day and the menu changes regularly to reflect seasonal produce. Food is a big part of everyday life at Hope House, from the cooked breakfast that we offer, to the choice of meals at lunchtime and a teatime, with the snacks in between and supper. Our meal service is offered in our spacious dining room with menu choices offered at the table. Meals can also be served in a bedroom or lounge, wherever our residents choose to eat
Care Options | We Can Provide |
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Support For | Companionship, Personal care. |
Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Medication | By Mouth, Change Catheter, Injection, Suppository. |
Nursing Specialisms | Cancer, Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Stroke. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
Admission | The provider assured the regulator that it was admitting people safely to the service. | |
Policies | The provider assured the regulator that its infection prevention and control policy was up to date. | |
Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. | |
Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. | |
Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. | |
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. | |
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. | |
Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. | |
View the provider’s latest Inspection Reports. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) No, our care does not have WiFi in residents’ rooms. Mobile Phone Network Coverage (mobile “signal”) Our care home has mobile phone signal in some of our residents’ rooms. Telephone for external calling No, our care home does not provide a telephone in residents’ rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
Our Building and Facilities |
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Hope House prides itself in offering a homely environment with tastefully decorated ensuite rooms, beautiful conservatory, a selection of lounges and an in-house hair salon. |
Is Our Home Purpose Built |
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Yes |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Conservatory, Dining Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Hairdressers, Lift. |
Our Garden |
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Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Individual Heating Controls. |
Our Photos |
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Description |
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Each of our units, either Nursing or Residential are able to offer single bedrooms, which can be personalised with pictures or your favourite ornaments and trinkets. Each room has en-suite toilet and sinks, bedside furniture and either a standard or specialised nursing bed. |
About Our Rooms | |
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Number Of Rooms | 42 |
We offer these types of ensuite rooms: Wet Rooms. |
Type Of Room |
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Apartment, Single Room. |
Room Features |
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Direct Garden Access, Furnished. |
Room Facilities |
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Alarm, Wifi. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,339.00 |
Nursing Fees From / Price Per Week | £1,339.00 |
Respite Fees From / Price Per Week | £1,339.00 |
Funding Types | |
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Local Authority | Lancashire |
Region | North West |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Lounge/Diner |
Dining Styles | Hot Trolley Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities Are So Important |
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Hope House prides itself in offering a homely environment with tastefully decorated ensuite rooms, beautiful conservatory, a selection of lounges and an in-house hair salon. Various activities take place within the home, ranging from gardening to bingo, afternoon tea and food tasting. Residents have freedom to choose what to do and when. There is plenty going and our activities coordinator puts together a full programme which is adapted to suit the needs and wishes of our residents. Activities include quizzes, sing-alongs, reminiscence therapy, indoor games, art and craft, baking and wherever possible, trips out and about. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Bingo, Cooking, Crafts, Flower Arranging, Gardening, Quiz Games, Reminiscence, Singing. |
Activities Outside Our Home |
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Local Tourist Attractions, Park, Shopping. |
Our Pets |
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Manager's discretion. |
Can You Bring Your Pet |
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Yes |
How We Help With Your Pet |
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Feeding. |
Rishton Road
Clayton Le Moors
Accrington
Lancashire
BB5 5PN
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last rated | 22nd June 2018 |
Current Report | |
Historic Reports | |
Registration Date | 28th September 2022 |
Transport |
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Bus Stop nearby, Car Park. |
Places of Worship |
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Anglican Cathedral. |
Nearby Services |
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Church, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery. |
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