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Rishton Road
Clayton Le Moors
Accrington
Lancashire
BB5 5PN

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Care Type Care Home
Care Category Residential | Nursing | Respite
Availability Yes
Weekly Prices From £1,339.00
Regulator's Rating Good
Meet The Manager

Cathy Yates is Care Home Manager at Hope House.

Our philosophy is simple; we want everyone to enjoy life to the full. We never forget that all our residents are individuals and we treat them with dignity, privacy and respect while offering freedom of choice and as much independence as possible.

I’d love to show you around the home. So if you should like a tour, or wish to discuss any aspect of your loved ones care with me, please telephone the home to make an appointment. We all understand that finding the right care home for your family member is an important decision and each of our staff are here to help you in any way possible.

Hope House is a purpose-built nursing home in Clayton Le Moors, Accrington.  Situated opposite Mercer Hall Park, the home is just a stone’s throw from local shops and facilities.

With a total of 38 bedrooms, and we care for those who require general residential or nursing care.

Offering a homely environment with tastefully decorated ensuite rooms, Hope House has a conservatory which residents use as a quiet lounge, two comfortable TV lounges -  one on the ground floor and the other on the first floor plus, a spacious ground floor dining room. The home also has a landscaped rear patio garden which is fully accessible.

The team at Hope House are  passionate about delivering the very best of person-centred care. We  gather details and information from those who know the resident best,  communicating with families on a regular basis; to ensure that our care plans are up to date, and the small important finer details are recorded to reflect personal wishes.

All residents are welcome to join in with our resident programme of activities or be supported to enjoy pastimes of their own choice. Of course, we celebrate birthdays as well as other special days in the year, aside from coffee mornings, afternoon tea and active, planned social activity sessions.  Resident’s friends and family members are welcome at any time and are welcome to join in the activities of the home.

Everyone at Hope House is respected as an individual and therefore we understand that everyone’s needs, and preferences are different.

Our Head Chef prepares three nutritious meals a day and the menu changes regularly to reflect seasonal produce. Food is a big part of everyday life at Hope House, from the cooked breakfast that we offer, to the choice of meals at lunchtime and a teatime, with the snacks in between and supper. Our meal service is offered in our spacious dining room with menu choices offered at the table. Meals can also be served in a bedroom or lounge, wherever our residents choose to eat


Hope House
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Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe



Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Admission The provider assured the regulator that it was admitting people safely to the service.
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Premises The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises.
safe-tick Shielding The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Staffing The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed.
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Visitors The provider assured the regulator that it was preventing visitors from catching and spreading infections.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

No, our care does not have WiFi in residents’ rooms.

Mobile Phone Network Coverage (mobile “signal”)

Our care home has mobile phone signal in some of our residents’ rooms.

Telephone for external calling

No, our care home does not provide a telephone in residents’ rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Hope House prides itself in offering a homely environment with tastefully decorated ensuite rooms, beautiful conservatory, a selection of lounges and an in-house hair salon. 


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Conservatory, Dining Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls.

Our Photos

Description

Each of our units, either Nursing or Residential are able to offer single bedrooms, which can be personalised with pictures or your favourite ornaments and trinkets. Each room has en-suite toilet and sinks, bedside furniture and either a standard or specialised nursing bed.


About Our Rooms
Number Of Rooms 42
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Apartment, Single Room.

Room Features
Direct Garden Access, Furnished.

Room Facilities
Alarm, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,339.00
Nursing Fees From / Price Per Week £1,339.00
Respite Fees From / Price Per Week £1,339.00

Funding Types
Local Authority Lancashire
Region North West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 4 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon There is a weekly menu.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Hope House prides itself in offering a homely environment with tastefully decorated ensuite rooms, beautiful conservatory, a selection of lounges and an in-house hair salon. Various activities take place within the home, ranging from gardening to bingo, afternoon tea and food tasting.

Residents have freedom to choose what to do and when. There is plenty going and our activities coordinator puts together a full programme which is adapted to suit the needs and wishes of our residents. Activities include quizzes, sing-alongs, reminiscence therapy, indoor games, art and craft, baking and wherever possible, trips out and about.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Cooking, Crafts, Flower Arranging, Gardening, Quiz Games, Reminiscence, Singing.

Activities Outside Our Home
Local Tourist Attractions, Park, Shopping.
Our Pets

Manager's discretion.


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding.

Rishton Road
Clayton Le Moors
Accrington
Lancashire
BB5 5PN

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last rated 22nd June 2018
Current Report

Hope House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Hope House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 28th September 2022
Transport
Bus Stop nearby, Car Park.

Places of Worship
Anglican Cathedral.

Nearby Services
Church, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Hope House

Hope House was given an overall rating of "Good" by the CQC in June 2018.
Hope House provides Residential, Nursing and Respite care.
Prices for Hope House start from £1,339.00 per week.
Hope House is owned by Dovehaven Care Homes.
Yes. Hope House does offer Residential care.
Yes. Hope House does offer Respite care.
No. Hope House does not provide care for people with Dementia.
Hope House comes under Lancashire.
Hope House accepts Local Authority clients.
Hope House accepts NHS Continuing Healthcare clients.
Cathy Yates is the manager of Hope House.

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