Care Type | Care Home |
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Care Category | Residential | Nursing | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,100.00 |
Regulator's Rating | Requires Improvement |
Danica Chugh is General Manager at Broadway Halls Care Home.
Thank you for taking the time to look further into what Broadway Halls has to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life. I have worked for the healthcare sector for over 15-years years and bring a wealth of knowledge and experience to the home. I like to build strong working relations with the team and stakeholders involved.
Quality of care that all my residents receive is my passion and I aim to ensure that all the residents in my care receive the best and most person centred care possible. If you are looking for care for yourself or a loved one, please do get in touch and I look forward to welcoming you to our home, you’re always welcome!
Broadway Halls Care Home is an award-winning care home set in the historic West Midlands town of Dudley, with 83 en-suite bedrooms divided between residential, nursing and dementia communities.
The home offers high quality nursing care and residential care for elderly people and people living with dementia. We offer pre-bookable respite up to a year in advance. A varied menu of tasty and nutritious cuisine is prepared on-site by a team of skilled chefs, and special dietary requirements are always catered for. Residents can enjoy their meals in our elegant dining rooms, which are set to a restaurant standard.
Care Options | We Can Provide |
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Support For | Companionship, Personal care. |
Disability Support | Physical Disability, Physically Frail, Walking Frame. |
Medication | By Mouth, Change Catheter. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Behaviour | Mild Forgetfulness. |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Our Building and Facilities |
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Our home is equipped with a number of facilities and features that ultimately serve to increase the well-being of everyone living here. |
Who Owns Our Building |
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Private |
Communal Rooms |
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Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Beauty Salon, Dentist, GP, Hairdressers, Lift, Optician. |
Our Garden |
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Communal Garden, Private Garden(s), Seating, Wheelchair Friendly Access. |
Brochures |
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Barchester Healthcare - Paying to live in a care home guide.pdf |
Our Photos |
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Description |
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Broadway Halls has accommodation for up to 83 residents. Each room comes with ensuite facilities. |
About Our Rooms | |
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Number Of Rooms | 83 |
Number Of Ensuite Rooms | 83 |
We offer these types of ensuite rooms: Wet Rooms. |
Type Of Room |
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Single Room. |
Room Features |
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Furnished, Step Free Access. |
Room Facilities |
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Internet Access, Telephone Point, Wifi. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,100.00 |
Funding Types | |
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Local Authority | Dudley |
Region | West Midlands |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Halal Kosher Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Bistro Café Lounge/Diner Restaurant |
Dining Styles | A la Carte Hot Trolley Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
A la Carte
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities Are So Important |
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Activities are the cornerstone of a wholesome home experience, and the Activities Coordinators at Broadway Halls Care Home are always putting their creative minds to the test by organising new and exciting social events for residents to partake in. Of course, we take into account the likes and dislikes of those we support, so if someone doesn’t feel like trying something new, there will always be something on offer to reflect their personal interests. For the people who may just prefer some peace and quiet instead, we also offer one-to-one time that can be enjoyed with a nice cup of coffee or just a simple chat – whatever they desire. |
Activities At Home |
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1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
The Broadway
Dudley
West Midlands
DY1 3EA
Current Ratings | |
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Overall | Requires Improvement |
Safe | Requires Improvement |
Well Led | Requires Improvement |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 9th September 2022 |
Last rated | 29th February 2024 |
Current Report |
Broadway Halls Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Broadway Halls Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 30th November 2010 |
Service Provider | Broadway Halls Care Services Limited, EC2A 1AS |
Transport |
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Bus Stop nearby, Car Park. |
Places of Worship |
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Anglican Church. |
Nearby Services |
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Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
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