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The Broadway
Dudley
West Midlands
DY1 3EA

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,100.00
Regulator's Rating Requires Improvement
Meet The Manager

Danica Chugh is General Manager at Broadway Halls Care Home.

Thank you for taking the time to look further into what Broadway Halls has to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.  I have worked for the healthcare sector for over 15-years years and bring a wealth of knowledge and experience to the home. I like to build strong working relations with the team and stakeholders involved.

Quality of care that all my residents receive is my passion and I aim to ensure that all the residents in my care receive the best and most person centred care possible.  If you are looking for care for yourself or a loved one, please do get in touch and I look forward to welcoming you to our home, you’re always welcome!

Danica Chugh

Broadway Halls Care Home is an award-winning care home set in the historic West Midlands town of Dudley, with 83 en-suite bedrooms divided between residential, nursing and dementia communities.

The home offers high quality nursing care and residential care for elderly people and people living with dementia. We offer pre-bookable respite up to a year in advance. A varied menu of tasty and nutritious cuisine is prepared on-site by a team of skilled chefs, and special dietary requirements are always catered for. Residents can enjoy their meals in our elegant dining rooms, which are set to a restaurant standard.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Our Building and Facilities

Our home is equipped with a number of facilities and features that ultimately serve to increase the well-being of everyone living here.


Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Dentist, GP, Hairdressers, Lift, Optician.

Our Garden
Communal Garden, Private Garden(s), Seating, Wheelchair Friendly Access.

Brochures
Barchester Healthcare - Paying to live in a care home guide.pdf

Our Photos

Description

Broadway Halls has accommodation for up to 83 residents. Each room comes with ensuite facilities.


About Our Rooms
Number Of Rooms 83
Number Of Ensuite Rooms 83
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Internet Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,100.00

Funding Types
Local Authority Dudley
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Lounge/Diner Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Activities are the cornerstone of a wholesome home experience, and the Activities Coordinators at Broadway Halls Care Home are always putting their creative minds to the test by organising new and exciting social events for residents to partake in. 

Of course, we take into account the likes and dislikes of those we support, so if someone doesn’t feel like trying something new, there will always be something on offer to reflect their personal interests. 

For the people who may just prefer some peace and quiet instead, we also offer one-to-one time that can be enjoyed with a nice cup of coffee or just a simple chat – whatever they desire.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

The Broadway
Dudley
West Midlands
DY1 3EA

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 9th September 2022
Last rated 29th February 2024
Current Report

Broadway Halls Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Broadway Halls Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 30th November 2010
Service Provider Broadway Halls Care Services Limited, EC2A 1AS
Transport
Bus Stop nearby, Car Park.

Places of Worship
Anglican Church.

Nearby Services
Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about Broadway Halls Care Home

Broadway Halls Care Home was given an overall rating of "Requires Improvement" by the CQC in February 2024.
Broadway Halls Care Home provides Residential, Nursing, Dementia and Respite care.
Broadway Halls Care Home has 83 rooms.
Prices for Broadway Halls Care Home start from £1,100.00 per week.
Broadway Halls Care Home is owned by Barchester Healthcare.
Yes. Broadway Halls Care Home does offer Residential care.
Yes. Broadway Halls Care Home does offer Respite care.
Yes. Broadway Halls Care Home does provide care for people with Dementia.
Broadway Halls Care Home comes under Dudley.
Broadway Halls Care Home accepts Local Authority clients.
Broadway Halls Care Home accepts NHS Continuing Healthcare clients.
Danica Chugh is the manager of Broadway Halls Care Home.

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