Heath Lodge
Book a Visit
Danesbury Park Road
Boroughbridge
Welwyn
Hertfordshire
AL6 9SN
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,400.00 |
| Regulator's Rating | Good |
Meet The Manager
Prarthana Bhandari is Care Home Manager at Heath Lodge.
"I am a qualified nurse and have been working in nursing homes since 2010. I have been with Gold Care Homes for over ten years and have gained knowledge and skills in leadership and management along with a clinical background.
I have experience working with residents living with advanced dementia. I have completed L3 in dementia care.
I love coming to work and am here to help if you need us."
Heath Lodge Care Home in Welwyn offers first-class residential, dementia and respite care for residents over 65.
Each of our residents enjoys unique, personalised care that is built around them and designed to make their stay with us as enjoyable and fulfilling as possible.
Visit Heath Lodge, and you’ll find many facilities, including hairdressing, chiropody, dental/eye care, and a host of social activities to keep our residents busy. Of course, the best way to see the superb care and wonderful facilities we offer is to visit the care home yourself, meet our team, and see why we believe that Heath Lodge is uniquely placed to deliver graceful, caring living.
Heath Lodge Video Tour
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Nursing Dementia / EMI, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Nursing Specialisms | Cancer, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Liver Disease, Lung Disease, Pain Management, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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Gold Care Homes remains committed to ensuring all of our residents, loved ones, and hardworking members of staff are protected against the COVID-19 pandemic. All Gold Care Homes’ homes completed their second round of vaccinations. Our care homes have now begun the process of offering the booster vaccine to all residents. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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Sharing grounds with Autumn Vale Care Home, Heath Lodge is a period Tudor-style residential care home set in stunning landscaped gardens. The wonderful facilities in our Welwyn homes make a world of difference to our residents. Whether it’s chatting in the cafe, pottering around the garden or enjoying the peace of the lounge, there really is a favourite place for everyone. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Chiropodist, Dentist, Hairdressers, Lift, Optician. |
| Our Garden |
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| Communal Garden, Scenic Views, Sensory Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Our Photos |
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| Description |
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The bedrooms at Heath Lodge Care Home vary in style and facilities, but the majority offer:
We have a limited number of beds available for local authority-funded clients. Please contact the home directly for availability and a price list. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 31 |
| Number Of Ensuite Rooms | 60 |
| Type Of Room |
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| Double Room, Single Room. |
| Room Features |
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| Furnished, Garden View, Unfurnished. |
| Room Facilities |
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| Alarm, Internet Access, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,400.00 |
| Nursing Fees From / Price Per Week | £1,500.00 |
| Residential Dementia Fees From / Price Per Week | £1,400.00 |
| Nursing Dementia Fees From / Price Per Week | £1,600.00 |
| Funding Types | |
|---|---|
| Local Authority | North Yorkshire |
| Region | Yorkshire & Humberside |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
4 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Our Heath Lodge activities Coordinators play a fundamental part in enhancing the lives of our residents by creating a fun and hugely varied programme for everyone to participate in. A great source of fun and laughter, our range of activities really helps each resident live life to the full. Part of Gold Care Homes, Heath Lodge believes that independent activity, hobbies, and daily chores boost self-confidence. By taking the time to understand each resident's capabilities, we can build a personalised activity plan. The aim is to create a programme that encourages as much interaction and enjoyment as possible. Most activities are indoors; however, when the weather permits, we make the most of our lovely outdoor patio areas and landscaped gardens. We also regularly arrange local and national trips to popular attractions. To learn more about daily life in the warm and welcoming Welwyn care home, use this link to arrange a personal visit. |
| Our Photos |
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| Activities At Home |
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| Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Dancing, Excursions, Exercise Class, Music Entertainment, Painting, Pet Therapy, Quiz Games, Singing, Themed Events, Visiting Entertainment, Yoga. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre. |
| Our Pets |
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Pets are not allowed to reside at Heath Lodge. |
| Can You Bring Your Pet |
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| Yes |
| How We Help With Your Pet |
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| Feeding, Sanitation, Walking. |
| We Welcome |
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| Birds, Cats, Dogs, Rabbits. |
| Our Pet Policy |
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| No 122 - Pets Within The Home.pdf |
Danesbury Park Road
Boroughbridge
Welwyn
Hertfordshire
AL6 9SN
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last rated | 22nd October 2020 |
| Current Report |
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| Historic Reports |
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| Registration Date | 7th February 2023 |
| Service Provider | Harrogate Neighbours Housing Association Limited, HG2 7DZ |
Heath Lodge Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Car Park on-site. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Hospital, Pub, Restaurant, Shopping Centre. |
Frequently asked questions about Heath Lodge
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