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Danesbury Park Road
Boroughbridge
Welwyn
Hertfordshire
AL6 9SN

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,400.00
Regulator's Rating Good
Meet The Manager

Prarthana Bhandari is Care Home Manager at Heath Lodge.

"I am a qualified nurse and have been working in nursing homes since 2010. I have been with Gold Care Homes for over ten years and have gained knowledge and skills in leadership and management along with a clinical background.


I have experience working with residents living with advanced dementia. I have completed L3 in dementia care.


I love coming to work and am here to help if you need us."

Prarthana Bhandari

Heath Lodge Care Home in Welwyn offers first-class residential, dementia and respite care for residents over 65.

Each of our residents enjoys unique, personalised care that is built around them and designed to make their stay with us as enjoyable and fulfilling as possible.

Visit Heath Lodge, and you’ll find many facilities, including hairdressing, chiropody, dental/eye care, and a host of social activities to keep our residents busy. Of course, the best way to see the superb care and wonderful facilities we offer is to visit the care home yourself, meet our team, and see why we believe that Heath Lodge is uniquely placed to deliver graceful, caring living.


Heath Lodge Video Tour
Play icon
Care Options We Can Provide
Support For Companionship, End of Life, Nursing Dementia / EMI, Palliative, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Nursing Specialisms Cancer, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Liver Disease, Lung Disease, Pain Management, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Gold Care Homes remains committed to ensuring all of our residents, loved ones, and hardworking members of staff are protected against the COVID-19 pandemic. All Gold Care Homes’ homes completed their second round of vaccinations. Our care homes have now begun the process of offering the booster vaccine to all residents.

The legislation makes vaccination mandatory for anyone who works in a care home, whatever their role. All care home residents will now be required to nominate up to 3 visitors who can enter the care home for regular visits. Visits must still be pre-booked, and visitors must test negative for COVID-19 at the start of the visit.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Contract
Resident Agreement (Updated April 2019).doc
Our Building and Facilities

Sharing grounds with Autumn Vale Care Home, Heath Lodge is a period Tudor-style residential care home set in stunning landscaped gardens. The wonderful facilities in our Welwyn homes make a world of difference to our residents. Whether it’s chatting in the cafe, pottering around the garden or enjoying the peace of the lounge, there really is a favourite place for everyone.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Dentist, Hairdressers, Lift, Optician.

Our Garden
Communal Garden, Scenic Views, Sensory Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Our Photos

Description

The bedrooms at Heath Lodge Care Home vary in style and facilities, but the majority offer:

  • En-suite facilitates
  • Views of our landscaped gardens

We have a limited number of beds available for local authority-funded clients. Please contact the home directly for availability and a price list.


About Our Rooms
Number Of Rooms 31
Number Of Ensuite Rooms 60

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Garden View, Unfurnished.

Room Facilities
Alarm, Internet Access, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,400.00
Nursing Fees From / Price Per Week £1,500.00
Residential Dementia Fees From / Price Per Week £1,400.00
Nursing Dementia Fees From / Price Per Week £1,600.00

Funding Types
Local Authority North Yorkshire
Region Yorkshire & Humberside
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 4 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Our Heath Lodge activities Coordinators play a fundamental part in enhancing the lives of our residents by creating a fun and hugely varied programme for everyone to participate in. A great source of fun and laughter, our range of activities really helps each resident live life to the full.

Part of Gold Care Homes, Heath Lodge believes that independent activity, hobbies, and daily chores boost self-confidence. By taking the time to understand each resident's capabilities, we can build a personalised activity plan. The aim is to create a programme that encourages as much interaction and enjoyment as possible.

Most activities are indoors; however, when the weather permits, we make the most of our lovely outdoor patio areas and landscaped gardens. We also regularly arrange local and national trips to popular attractions.

To learn more about daily life in the warm and welcoming Welwyn care home, use this link to arrange a personal visit.


Our Photos

Activities At Home
Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Dancing, Excursions, Exercise Class, Music Entertainment, Painting, Pet Therapy, Quiz Games, Singing, Themed Events, Visiting Entertainment, Yoga.

Activities Outside Our Home
Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre.
Our Pets

Pets are not allowed to reside at Heath Lodge.


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Birds, Cats, Dogs, Rabbits.

Our Pet Policy
No 122 - Pets Within The Home.pdf

Danesbury Park Road
Boroughbridge
Welwyn
Hertfordshire
AL6 9SN

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last rated 22nd October 2020
Current Report

Heath Lodge Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Heath Lodge Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 7th February 2023
Service Provider Harrogate Neighbours Housing Association Limited, HG2 7DZ
Transport
Car Park on-site.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Hospital, Pub, Restaurant, Shopping Centre.

Frequently asked questions about Heath Lodge

Heath Lodge was given an overall rating of "Good" by the CQC in October 2020.
Heath Lodge provides Residential, Dementia and Respite care.
Heath Lodge has 31 rooms.
Prices for Heath Lodge start from £1,400.00 per week.
Heath Lodge is owned by Gold Care Homes.
Yes. Heath Lodge does offer Residential care.
Yes. Heath Lodge does offer Respite care.
Yes. Heath Lodge does provide care for people with Dementia.
Heath Lodge comes under North Yorkshire.
Heath Lodge accepts Local Authority clients.
Heath Lodge accepts NHS Continuing Healthcare clients.
Prarthana Bhandari is the manager of Heath Lodge.

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