Whitegates Care Centre Limited

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1 Condor Road
Laleham
Staines-upon-thames
TW18 1UG

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Call for details
Weekly Prices From £1,600.00
Regulator's Rating Requires Improvement

Offering an exclusive, individual lifestyle, White Gates Nursing Home is an beautiful, purpose built facility set in the picturesque village of Laleham on Thames. Here, it is our aim to transform people’s lives through the delivery of high quality services in a friendly, home-like environment.

Set in a quiet location, in its own beautifully landscaped gardens, White Gates Nursing Home has 50 single rooms some of which have en-suites. Our residents can choose to have personal, flat-screen TVs with Freeview and direct dial telephones in their well-appointed bedrooms. Most bedrooms enjoy far-reaching views of the landscaped gardens and the picturesque village of Laleham-on-Thames.

Using a “person-centred” approach based on leading theory in current Dementia practice, we work with families, to create a Life Story for each resident. This allows us to get to know each individual’s personal history whilst helping to revisit memories and experiences of by-gone eras. This, coupled with the superior care delivered by our registered manager and dedicated team of nurses and health care staff, ensures that all residents receive 24-hour care and support whilst maintaining privacy, choice, dignity and independence.

Our team, consisting of the Home Manager and carefully selected registered and auxiliary nurses, work alongside our doctors and consultants to ensure the best quality of life for our residents. Excellence in the provision of care and services is achieved through continuous training from external experts and quality improvement.


Life at CHD Living
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Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Rehabilitation.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Multiple Sclerosis, Parkinson's Disease, Stroke, Traumatic Brain Injury.
Type Of Dementia Mild Dementia, Moderate Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
60

LGBTQ Welcome
Yes
Our Building and Facilities

Set in a quiet location, in its own beautifully landscaped gardens, White Gates Nursing Home has 50 single rooms some of which have en-suites.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Dentist, Hairdressers, Library, Lift, Minibus, Optician, Physiotherapy.

Our Garden
Communal Garden, Seating, Wheelchair Friendly Access.

Our Photos

Description

At White Gates Nursing Home we are committed to meeting your personal preferences, choices and needs in the comfort of a fully furnished, private room, some with en-suite facilities. We have a choice of 50 single bedrooms comfortably furnished, many with complete en-suite shower and toilet. All rooms have been elegantly decorated with co-ordinating soft furnishings and our residents can choose to have Freeview enabled, flat screen televisions and direct dial telephones. Each room comes with a multi-position, electric profiling bed to aid mobility and enable residents to sit up independently. To make rooms feel as homely as possible, we encourage residents to personalise their rooms with ornaments and pictures. Our residents are also welcome to bring loving pets to stay, by prior arrangement.


About Our Rooms
Number Of Rooms 51
Number Of Ensuite Rooms 15
We offer these types of ensuite rooms: WC and Basin, Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Internet Access, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,600.00
Nursing Fees From / Price Per Week £1,600.00
Respite Fees From / Price Per Week £1,600.00

Funding Types
Local Authority Surrey
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner Pink tick icon Restaurant
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon We offer catering for special events.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use organically grown food.

Activities Are So Important

Activities

White Gates has a dedicated activity room where residents can continue with existing interests and hobbies as well as discover new ones. Our full-time activity co-ordinator schedules a weekly calendar to care for individual preferences as well as a variety of group outings, and entertainment to suit all interests, helping to provide structure to our residents’ day as well as offering mental and physical stimulation. We also provide medical, dental, optical, physiotherapy and occupational therapy services which are arranged by referral.

At White Gates Nursing Home you can be pampered in on-site our hair-dressing salon and nail bar, or relax in the air-spa baths. Don’t worry if you’re missing your loved ones, just pop into the Internet Corner and have a chat over the webcam. If you’re searching for long-lost friends, why not surf the world-wide-web, or, relax with a book from our library. You can also choose to indulge in our lively and sociable events; wine and cheese evenings or cookery classes are always a popular choice for our residents, friends and families! We also make the most of our local amenities by arranging regular outings to Kew Gardens and other local attractions.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Local Tourist Attractions, Shopping.

1 Condor Road
Laleham
Staines-upon-thames
TW18 1UG

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Assessment Date 2nd February 2024
Published Date 29th July 2024
Current Report

Whitegates Care Centre Limited Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Whitegates Care Centre Limited Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 7th February 2019
Service Provider Whitegates Care Centre Limited, GU7 3HY
Transport
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Whitegates Care Centre Limited

Whitegates Care Centre Limited was given an overall rating of "Requires Improvement" by the CQC in July 2024.
Whitegates Care Centre Limited provides Residential, Nursing, Dementia and Respite care.
Prices for Whitegates Care Centre Limited start from £1,600.00 per week.
Whitegates Care Centre Limited is owned by CHD Living.
Yes. Whitegates Care Centre Limited does offer Residential care.
Yes. Whitegates Care Centre Limited does offer Respite care.
Yes. Whitegates Care Centre Limited does provide care for people with Dementia.
Whitegates Care Centre Limited comes under Surrey.
Whitegates Care Centre Limited accepts Local Authority clients.
Whitegates Care Centre Limited accepts NHS Continuing Healthcare clients.

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