Highfield House Care Home
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Natalie Gray is General Manager at Highfield House Care Home.
I have 10 years’ experience managing registered services with people who live with Dementia and who are differently abled. I am passionate about person-centred care with positive support and the ways in which we can enrich and empower people we support in everyday life. Working at Highfield House is a privilege, and I feel blessed to be part of an exceptional team that also share this passion.
Welcome to our home.
Highfield House is a beautifully converted Georgian property with the interior boasting a great deal of character. Located in the picturesque village of Halesworth in Suffolk the home offers a generous large well-kept landscaped garden. Perfectly situated the home is only nine miles from the popular seaside resort of Southwold.
Highfield House can accommodate up to thirty four residents offering a high standard of quality residential and dementia care. The home offers the flexibility of respite care, short breaks and permanent care for those who can no longer live at home.
You are always welcome.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Palliative, Personal care. |
| Disability Support | Physical Disability. |
| Nursing Specialisms | Parkinson's Disease. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Our home has a real homely feel with the emphasis on creating a warm and welcoming environment to help our residents feel at home. There is a choice of lounges available and a large spacious dining room which overlooks the garden. In addition the home is equipped with a number of facilities and features that ultimately serve to increase the well-being of everyone living here, whilst at the same time giving each individual the respect and person centered care they deserve. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Chiropodist, Hairdressers, Lift, Stairlift. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Some of our bedrooms come with patio doors leading onto the beautifully landscaped garden and patio areas. There is also every opportunity to personalise bedrooms with your own treasured possessions. There is a varied and exciting social calendar of events and activities throughout the home to stimulate and create a sense of well-being and independence. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 35 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
|---|
| Shared Room, Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Telephone Point. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | Suffolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Dining Locations |
 Bedroom Dining
Lounge/Diner
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|---|---|
| Our Photos |
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The preparation, nutritional value and presentation of food.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
A freedom to eat the food you want, when you want it.
Residents have access to Dining Room.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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There is always a full schedule of activities advertised in the home which are provided by dedicated activity coordinators. We aim to make life as rich, fun and fulfilling where ever possible by providing activities which are meaningful, active and stimulating. Residents always have the choice to participate in a group setting however should they prefer we offer one to one activities should this be the residents preference. We offer a home cooked nutritionally-balanced menu which changes on a daily basis and at the same time give our residents a choice of meals. Our team of trained cooks also caters for any dietary requirements and wherever possible meet any special requests that our residents may have. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Gardening, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Yoga. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
London Road
Halesworth
Suffolk
IP19 8LP
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 14th June 2022 |
| Last rated | 6th August 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 21st January 2019 |
| Service Provider | Castlemeadow Care Home (Halesworth) Ltd, NR2 3AT |
Highfield House Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Car Park, Car Park on-site. |
| Nearby Services |
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| Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Highfield House Care Home
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