Monmouth Close
Ipswich
Suffolk
IP2 8RS
Care Type | Care Home |
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Care Category | Residential | Nursing | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,150.00 |
Regulator's Rating | Good |
Ruth Garnham is Registered Manager at Avocet Court Care Home.
Ruth is part of the furniture here at Avocet Court. Having started with us in April 1994, Ruth was originally interviewed for a role as a bank housekeeper.
Ruth quickly moved through the ranks, to become head housekeeper, worked in laundry, as a training and admin assistant, and as Deputy before taking on her current role as General Manager.
Ruth loves her job because every day is different. Outside of work, Ruth has two daughters and a granddaughter.
Welcome to award-winning Avocet Court - one of the leading care homes, Ipswich
Situated in a residential nook in Ipswich, our 115-bedroom Avocet Court care home is surrounded by beautiful gardens.
As one of the top residential care homes in Ipswich, we provide exceptional standards of care. We’re proud to have an award-winning activities team and a newly refurbished café that is the heart of our home. We also have fantastic sustainability credentials, including solar panels and green initiatives to minimise our environmental impact.
Care Options | We Can Provide |
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Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples. |
Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Medication | By Mouth, Change Catheter, Injection, Suppository. |
Nursing Specialisms | Cancer, Creutzfeldt-Jakob Disease, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Stroke, Ulcerative Colitis. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
Dementia Behaviour | Mild Forgetfulness, Wandering . |
Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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At Avocet Court it is always our priority to protect those who live and work within our home. We have strict infection control procedures in place for when any infectious disease strikes. This includes isolating residents and implementing a team of Infection Control Champions within our home. To find out more, please click here. |
Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. | |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. | |
View the provider’s latest Inspection Reports. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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18 |
Our Building and Facilities |
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Making every moment matter is as important to us as the standard of care we deliver. Here at Avocet Court, we focus on ensuring that our residents’ needs are at the heart of everything we do. When a new resident joins us, we take some time to understand their life stories, and hobbies and learn about the important people in their lives. This helps us to support our residents in living life the way they choose, and always with laughter and love. |
Is Our Home Purpose Built |
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Yes |
The Year Our Home Was Built |
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1 Jan 1993 |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Activities Room, Coffee Shop / Café, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Beauty Salon, Chiropodist, Coffee Shop, Dentist, GP, Hairdressers, Lift, Optician, Smoking Area, Stairlift. |
Our Garden |
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Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Interactive Digital Touch Table, Reduce Plastic Use, Solar Panel Heating. |
Our Photos |
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Description |
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Avocet Court Care Home offers a range of beautifully furnished bedrooms, all coming equiped with a resident WiFi, TV and Telephone Point |
About Our Rooms | |
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Number Of Rooms | 153 |
Number Of Ensuite Rooms | 18 |
We offer these types of ensuite rooms: WC and Basin. |
Type Of Room |
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Single Room. |
Room Features |
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Furnished, Garden View, Step Free Access. |
Room Facilities |
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Freeview TV, Internet Access, Telephone Point, Wifi. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,150.00 |
Funding Types | |
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Local Authority | Suffolk |
Region | East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Halal Kosher Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Café Lounge/Diner Restaurant |
Dining Styles | A la Carte Hot Trolley Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Our Menu | Athena-Menu-V2-4.pdf |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities Are So Important |
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Avocet Court is one of the top residential, respite, rehab, nursing, palliative, and dementia care homes, Suffolk. It is very important that our activities programmes are accessible and promote inclusivity. We continuously adapt and review programmes for the changing needs of our residents. We are constantly striving for new and creative ways to meet the physical, intellectual, social, and spiritual needs of our residents – some of them even star in our brochure! Our clubs and activities include gardening, exercise classes, quizzes, and church services. We nurture links with local schools and nurseries, churches, and businesses to enhance our resident experience. We also know how to throw a good party – residents and team members can often be found dancing and singing along to live entertainment! |
Our Photos |
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Timetables |
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Weekly-Lifestyles-Guide-v2-2.pdf |
Activities At Home |
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1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Themed Events, Word Games. |
Activities Outside Our Home |
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Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
Do you use LED light bulbs? | Yes | |
Are your windows double glazed? | Yes | |
Do you use motion sensors? | Yes | |
Is your boiler less than 15 years old? | Yes | |
Do you have an EPC rating? | Yes | |
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
Do you monitor your waste? | Yes | |
Do you train your team on recycling practices? | Yes | |
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
Do you measure your energy consumption? | Yes | |
Do you use solar power? | Yes | |
Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
Do you use digital payslips? | Yes | |
Do you use online rotas? | Yes | |
Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
Do you carry out projects that support wildlife? | Yes | |
Do you compost? | Yes |
Our Pets |
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Please discuss with our home manager. |
Can You Bring Your Pet |
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Yes |
Monmouth Close
Ipswich
Suffolk
IP2 8RS
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 13th May 2022 |
Last rated | 15th June 2022 |
Current Report |
Avocet Court Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Avocet Court Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 24th January 2019 |
Service Provider | Athena Care Homes (Monmouth) Limited, IG11 0RH |
Transport |
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Bus Stop nearby, Car Park, Car Park on-site. |
Places of Worship |
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Anglican Church. |
Nearby Services |
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Church, Local Walks & Bike Rides, Park, Restaurant, Shops. |
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