Oakwood House Care Home
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Old Watton Road
Colney
Norwich
Norfolk
NR4 7TP
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Respite |
| Availability | Yes |
| Weekly Prices From | £1,375.00 |
| Regulator's Rating | Good |
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Meet The Manager
Emma Hopkins is Registered Manager at Oakwood House Care Home.
With ten years of experience successfully managing a local care home, Emma brings a new approach to management at Oakwood House.Emma’s experience collaborating with the local multidisciplinary teams to ensure residents receive the best person-centred care will greatly benefit Oakwood House.
A caring, compassionate, organised, and supportive person, Emma is a hands-on manager who creates a homely atmosphere for both staff and residents. Her door is always open for discussion and feedback.
Oakwood House is an award-winning residential and nursing care home in the Colney area of Norwich. In this tranquil, inviting care home you will find expert, person-centred care in a warm and friendly atmosphere, led by a team of experienced, professional and compassionate nurses and carers.
Located near Bowthorpe Southern Park, Earlham Park, and the historic Norman church, Oakwood House is also near Spire Norwich Hospital.
Come and see the highly-rated Oakwood House care home for yourself. Use this simple form to book a visit.
As part of a small, tight-knit care group, Oakwood House offers a unique home-away-from-home experience. It provides residents with a range of enjoyable and stimulating activities, good community links, and fulfilling lifestyle choices close to the heart of Norwich.
In 2022, Oakwood House won the ‘Nursing in Social Care Award’ at the Norfolk Care Awards and in 2024 the prestigious NorCA Learning & Development Award, reflecting our continuing investment in the team here to deliver the best care the county of Norfolk offers.
Together with our sister home, we are passionate about the importance of family, connection, and human stories. We believe that encouraging people to engage in everyday life as they always have promotes harmony within the home and creates a genuine family atmosphere.
Virtual Tour
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Daily Respite Care, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Depression. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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Here at Oakwood House Care, the safety, wellbeing and above all else – the health of our residents and staff are our number one priority. With this in mind, we have set out a detailed and comprehensive plan to “living with COVID-19”.
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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At Oakwood House Care Home, we are part of the vibrant Colney community and enjoy getting involved locally when possible. Our community here canvases the historic city of Norwich as well as various stunning surrounding towns and villages, such as Wymondham, Arminghall, Earlham, Eaton, Keswick, Hethersett, Taverham, Poringland, Cringleford, Brooke and more. |
| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Conservatory, Dining Rooms, Library, TV Lounges. |
| What Else Do We Provide |
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| Beauty Salon, Chiropodist, Hairdressers, Library, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Our Photos |
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| Description |
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Our bedrooms at Oakwood House are stylishly decorated and all have en-suite facilities. Residents are encouraged to bring along some home comforts for a personal and familiar touch. |
| About Our Rooms | |
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| Number Of Rooms | 50 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,375.00 |
| Nursing Fees From / Price Per Week | £1,375.00 |
| Respite Fees From / Price Per Week | £1,575.00 |
| Funding Types | |
|---|---|
| Local Authority | Norfolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Activities are an important part of life here at Oakwood House. Our residents enjoy a rich lifestyle of weekly creative events, providing an opportunity to socialise with new friends. We tailor our activities to residential and nursing residents, so there is always something to suit individual capabilities.
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| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
| Our Pets |
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Managers discretion. |
| Can You Bring Your Pet |
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| Yes |
Old Watton Road
Colney
Norwich
Norfolk
NR4 7TP
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 9th February 2023 |
| Last rated | 2nd March 2023 |
| Current Report |
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| Historic Reports |
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| Registration Date | 18th June 2019 |
| Service Provider | Oakwood House (Norwich) Ltd, NR3 1RB |
Oakwood House Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park. |
| Places of Worship |
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| Anglican Church, Catholic Church, Mosque. |
| Nearby Services |
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| Chemist, Church, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Oakwood House Care Home
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