Oakwood House Care Home

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Old Watton Road
Colney
Norwich
Norfolk
NR4 7TP

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Care Type Care Home
Care Category Residential | Nursing | Respite
Availability Yes
Weekly Prices From £1,375.00
Regulator's Rating Good
Oakwood House Care Home - Care Home
Meet The Manager

Emma Hopkins is Registered Manager at Oakwood House Care Home.

With ten years of experience successfully managing a local care home, Emma brings a new approach to management at Oakwood House.Emma’s experience collaborating with the local multidisciplinary teams to ensure residents receive the best person-centred care will greatly benefit Oakwood House.

A caring, compassionate, organised, and supportive person, Emma is a hands-on manager who creates a homely atmosphere for both staff and residents. Her door is always open for discussion and feedback.

Emma Hopkins

Oakwood House is an award-winning residential and nursing care home in the Colney area of Norwich. In this tranquil, inviting care home you will find expert, person-centred care in a warm and friendly atmosphere, led by a team of experienced, professional and compassionate nurses and carers.

Located near Bowthorpe Southern Park, Earlham Park, and the historic Norman church, Oakwood House is also near Spire Norwich Hospital. 

Come and see the highly-rated Oakwood House care home for yourself. Use this simple form to book a visit.


As part of a small, tight-knit care group, Oakwood House offers a unique home-away-from-home experience. It provides residents with a range of enjoyable and stimulating activities, good community links, and fulfilling lifestyle choices close to the heart of Norwich.

In 2022, Oakwood House won the ‘Nursing in Social Care Award’ at the Norfolk Care Awards and in 2024 the prestigious NorCA  Learning & Development Award, reflecting our continuing investment in the team here to deliver the best care the county of Norfolk offers.


Together with our sister home, we are passionate about the importance of family, connection, and human stories. We believe that encouraging people to engage in everyday life as they always have promotes harmony within the home and creates a genuine family atmosphere. 


Virtual Tour
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Care Options We Can Provide
Support For Companionship, Daily Respite Care, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Depression.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Here at Oakwood House Care, the safety, wellbeing and above all else – the health of our residents and staff are our number one priority. With this in mind, we have set out a detailed and comprehensive plan to “living with COVID-19”.


We are welcoming new residents into our care home and our team are on hand to discuss any concerns or specific questions you have, to help you make an informed decision when finding care for yourself or a loved one.

All our staff are trained in infection control and the signs to spot when identifying COVID-19. We have a clear process should a resident or member of staff show any symptoms.

If a resident is showing symptoms, we will follow medical advice and ensure the resident self-isolates within their own room. Only after meeting the current Government Guidance on self-isolation and testing, will we welcome them back to the main home. The resident will be cared for using stringent infection control practices and with the correct and appropriate level of PPE until we are confident that they are not contagious.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

At Oakwood House Care Home, we are part of the vibrant Colney community and enjoy getting involved locally when possible. Our community here canvases the historic city of Norwich as well as various stunning surrounding towns and villages, such as Wymondham, Arminghall, Earlham, Eaton, Keswick, Hethersett, Taverham, Poringland, Cringleford, Brooke and more.


Is Our Home Purpose Built
No

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Conservatory, Dining Rooms, Library, TV Lounges.

What Else Do We Provide
Beauty Salon, Chiropodist, Hairdressers, Library, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Our Photos

Description

Our bedrooms at Oakwood House are stylishly decorated and all have en-suite facilities. Residents are encouraged to bring along some home comforts for a personal and familiar touch.


About Our Rooms
Number Of Rooms 50
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,375.00
Nursing Fees From / Price Per Week £1,375.00
Respite Fees From / Price Per Week £1,575.00

Funding Types
Local Authority Norfolk
Region East
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon There is a weekly menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

Activities are an important part of life here at Oakwood House. Our residents enjoy a rich lifestyle of weekly creative events, providing an opportunity to socialise with new friends. We tailor our activities to residential and nursing residents, so there is always something to suit individual capabilities.


In addition to our daily activities, we regularly have visits from local Norfolk entertainers. Use this simple form to schedule a visit and see exactly what daily life is like in this award-winning Norwich care home. 


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
Our Pets

Managers discretion.


Can You Bring Your Pet
Yes

Old Watton Road
Colney
Norwich
Norfolk
NR4 7TP

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 9th February 2023
Last rated 2nd March 2023
Current Report

Oakwood House Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Oakwood House Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 18th June 2019
Service Provider Oakwood House (Norwich) Ltd, NR3 1RB
Transport
Bus Stop nearby, Car Park.

Places of Worship
Anglican Church, Catholic Church, Mosque.

Nearby Services
Chemist, Church, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

Frequently asked questions about Oakwood House Care Home

Oakwood House Care Home was given an overall rating of "Good" by the CQC in March 2023.
Oakwood House Care Home provides Residential, Nursing and Respite care.
Oakwood House Care Home has 50 rooms.
Prices for Oakwood House Care Home start from £1,375.00 per week.
Oakwood House Care Home is owned by Arcus Capital Ltd.
Yes. Oakwood House Care Home does offer Residential care.
Yes. Oakwood House Care Home does offer Respite care.
No. Oakwood House Care Home does not provide care for people with Dementia.
Oakwood House Care Home comes under Norfolk.
Emma Hopkins is the manager of Oakwood House Care Home.

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